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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I had a very disappointing experience with this company. I contacted them regarding a fault with a doll I had purchased, only to receive a rude and highly inappropriate response. The reply made comp... Ver más

Valorada con 2 estrellas sobre 5

I needed to exchange a TV remote control. Royal Mail tried to deliver the first one I ordered but it hadn't been collected, I didn't realise till I chased it up myself. Poor dad was struggling with hi... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

I ordered a telephone for my mother who suffers with mild cognitive impairment. The order and delivery went smoothly enough but when I installed the phone I couldn't lift three of the dial buttons to... Ver más

Valorada con 3 estrellas sobre 5

The item we ordered came promptly and was quite well packaged, there was crushed cardboard on one corner wher it seemed to have been pressed down so it would fit into the bag it came in. The item wa... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Equipamiento y suministros hospitalarios
  2. Centro de bienestar

Información proporcionada por diversas fuentes externas

AlzProducts are a specialist retailer of disability aids for people with Alzheimer's & Dementia.


Información de contacto

2,2

Malo

TrustScore: 2 sobre 5

437 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Todas las opiniones

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Valorada con 5 estrellas sobre 5

One to add to the 'companies to remember' list.

The radio is expensive but the quality is excellent. Really good service from AlzProducts and a great, tailor made product. My 91 year old mother in law can now listen to her favourite, and calming, music station without bothering with tuning or volume. Anything that makes life a little better for dementia sufferers and their carers has got to be good.

14 de abril de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

sanity saver

This remote has made all our lives much calmer, dad can still change channels, change volume, put on and off as many times as he likes. He cannot press lots of buttons that mean nothing to him, or that he can't see properly which means he does not loose his channels and does not sit most of the day without his TV. This product has helped so much.

11 de abril de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

You gave excellent service.

I have two observations regarding my purchase. One is that the side entry for the cable tilts the clock when wall hung. If you had two wall fixings this would not happen.

And the second is that the clock should be radio controlled. If this makes it expensive you should offer the choice with and without.

11 de abril de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

Impressed!

I bought this for my 4 year old granddaughter.She is absolutely delighted with her new little puppy.She hasn't put it down since it arrived yesterday. It is well made and looks quite real.Very speedy delivery to Finland!

11 de abril de 2014
Opinión espontánea
Valorada con 1 estrellas sobre 5

To date I have not received my order. 9/4/14

Have not received order

9 de abril de 2014
Opinión espontánea
Logotipo de AlzProducts.co.uk

Respuesta de AlzProducts.co.uk

Hello Yvonne, it's Tom here from AlzProducts.

I'm very sorry that you haven't yet received your order, I have checked the Royal Mail tracking system & it claims that your order was delivered on 03/04/2014.

I have emailed you privately so that we can try to get this resolved as quickly as possible, thanks Yvonne.

Valorada con 5 estrellas sobre 5

Products exactly as ordered

My mid stage husband loves his breathing puppy. When he is anxious he strokes him he knows it's a toy, but still named it Bonnie and the adoption certificate reminds him of its name.

7 de abril de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect purchase

I bought the Flipper remote control hoping my husband would be able to use it. It is wonderful and was easy to set up. Thank you to Alz.co.uk for providing this perfect purchase.

2 de abril de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

excellent friendly service

I ordered a simple TV remote control for a relative with dementia. It allows him far easier access to understanding channel chaging etc now and has improved his life. Communication with the company was excellent and the residential home where my relative lives is considering making orders for other residents.

29 de marzo de 2014
Opinión espontánea

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