The WORST money transfer service
They are good at putting up enticing exchange offers/bonuses however the moment you commit to send money that is when the issues pop up. Tried to send funds using bank account, did not work. Switched to ATM card, same as trying to use bank account. Contacted customer support got an apology and told to wait 3 hours before attempting transfer again. After 3 hrs wait all went as before, carbon copy issues with both transfer methods. Finally used a competitors service, (Remitly, XE, Pangea, OFX) transaction went through without a problem.
If this service does work for you consider yourself extremely lucky but be aware of what might happen the next time.
Bottom line: KEEP AWAY, NOT WORTH THE AGGRAVATION.
