I visited the Yeovil branch recently and Kusheema was incredibly helpful and patient with me. Helping me to choose the right hearing aid package for my needs. She showed how I can control various set... Ver más
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Consulta las opiniones de los clientes
Everyone was very pleasant, i was offered a drink on arrival. The Audiologist explained every test and the results clearly with no hard sell which was refreshing! Would recommend for peace of mind abo... Ver más
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A very well prepared staff there, polite, respectful and high professional prepared. Explained me very clearly what is stage my hearing sight, given me good and pertinent advice for future, what can I... Ver más
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The audiologist who dealt with me was very approachable. He explained what he was doing and the reason for it and at no point did he appear to be annoyed at my many questions. He explained everythin... Ver más
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Información sobre la empresa
Escrito por la empresa
A global leader in hearing healthcare for over 70 years and in 28 countries. Fast-track your hearing care with FREE hearing tests and FREE trials of the latest hearing aids.
A global leader in hearing healthcare
Escrito por la empresa
- Fast-track your hearing healthcare with Amplifon
- Our expert Audiologists will create a personalized free lifetime aftercare program to suit your hearing needs and the performance of your hearing aids.
FREE Lifetime Aftercare
Our expert Audiologists will create a personalised free lifetime aftercare program to suit your hearing needs and the performance of your hearing aids.
PLUS we offer a 60 day money back guarantee on all hearing aid purchases.
Información de contacto
Gateway House, Styal Road, M22 5WY, Manchester, Reino Unido
- 0161 209 7008
- www.amplifon.com
4,6
Excelente
7 mil opiniones
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A total waste of time
Made a phone appointment to go to Gloucester today. Free trial advertised two phone calls to confirm . Went into town had to find a disabled space to park got to the door to be told no free trials anymore which are still being. Advertised !! This wasted 2 hours of my time!!! A rogue Company just offering something that does not exist Advertising standards and Trading standards need to look into this
16 de abril de 2026
Opinión espontánea
Very friendly
Very friendly
Reminders of appointment plentiful. Customer service afterwards poor.
8 de abril de 2026
Opinión espontánea
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Good experience
Received a very thorough assessment and everything was explained to me by a knowledgeable lady.
9 de abril de 2026
Opinión espontánea
Respuesta de Amplifon UK
Thank you for your kind feedback.
We’re pleased to hear that you received a thorough assessment and that everything was clearly explained by our knowledgeable audiologist. Your comments are greatly appreciated and will be shared with the team.
Amplifon UK
Very caring attitude well worth a visit…
Very caring attitude well worth a visit if your not sure what you need ,it will be a present surprise.
14 de abril de 2026
Opinión espontánea
Respuesta de Amplifon UK
Dear Mrs Munden,
Thank you for your kind feedback.
We’re so pleased to hear that you found our team caring and supportive. It’s great to know you felt the visit was worthwhile and a positive surprise. We really appreciate your recommendation and your thoughtful comments.
Amplifon UK
The staff were very helpful and the…
The staff were very helpful and the audiologist explained everything very well.
10 de abril de 2026
Opinión espontánea
Respuesta de Amplifon UK
Dear David,
Thank you for your kind feedback.
We’re delighted to hear that you found our staff helpful and that the audiologist explained everything clearly. Your comments are greatly appreciated and will be shared with the team.
Amplifon UK
Better than last time and I was clearer…
Better than last time and I was clearer as to my situation.
10 de abril de 2026
Opinión espontánea
Respuesta de Amplifon UK
Dear John,
Thank you for your feedback.
We’re really pleased to hear that your experience was improved compared to your previous visit, and that you left with a clearer understanding of your situation. Your comments are appreciated, and we’re glad we could provide a more positive experience this time.
Amplifon UK
Everyone was very pleasant
Everyone was very pleasant, i was offered a drink on arrival. The Audiologist explained every test and the results clearly with no hard sell which was refreshing! Would recommend for peace of mind about hearing.
9 de abril de 2026
Opinión espontánea
Respuesta de Amplifon UK
Dear Sue,
Thank you for your lovely feedback.
We’re delighted to hear that you felt welcomed and well looked after from the moment you arrived, and that the audiologist took the time to clearly explain each test and the results. It’s great to know you appreciated the relaxed, no-pressure approach. Your recommendation means a lot to us, thank you for sharing your experience.
Amplifon UK
Routine hearing test
well explained and efficient, performed by a knowledgeable audiometrist.
11 de abril de 2026
Opinión espontánea
Respuesta de Amplifon UK
Dear Mr Hamilton,
Thank you for your kind feedback. We’re pleased to hear that you found the appointment well explained and efficient, and that our audiologist was able to provide a knowledgeable service. Your comments are greatly appreciated and will be shared with the team.
Amplifon UK
Warm greetings from reception and…
Warm greetings from reception and excellent eye test and great explanation of the result
9 de abril de 2026
Opinión espontánea
Respuesta de Amplifon UK
Dear David,
Thank you for your lovely feedback!
We’re delighted to hear you received such a warm welcome from reception and that your eye test was carried out thoroughly with clear explanations of the results. Providing a friendly and informative experience is very important to us, so it’s great to know this came across in your visit.
Thank you for choosing us!
Amplifon UK
Helpful and courteous but limited…
Helpful and courteous but limited options available
7 de abril de 2026
Opinión espontánea
Respuesta de Amplifon UK
Dear Robert,
Thank you for your feedback!
We’re pleased to hear you found our team helpful and courteous. We’re sorry to hear that the range of options available didn’t fully meet your expectations on this occasion. Your comments are important to us and will be shared with the team as we continue to review and improve our service.
Thank you for taking the time to leave your review and for choosing us.
Amplifon UK
great support and help
8 de abril de 2026
Opinión espontánea
Respuesta de Amplifon UK
Dear Peter,
We’re really pleased to hear you received great support and help from our team. Providing caring and reliable assistance is very important to us, so it’s lovely to know this came through in your experience.
Amplifon UK
Highly recommended
Friendly and knowledgeable staff, good service and easy to hook appointment.
8 de abril de 2026
Opinión espontánea
Respuesta de Amplifon UK
Dear Martin,
We’re really pleased to hear you found our staff friendly and knowledgeable, and that you experienced good service with an easy appointment process. Making things simple and supportive for our customers is exactly what we aim for.
Amplifon UK
Ampiflifon UK visted review
The service was very good. Was explained throughout procedures with clarity. Would recommend them.
7 de abril de 2026
Opinión espontánea
Respuesta de Amplifon UK
Dear Janet,
We’re delighted to hear that you received clear explanations throughout your appointment and found the service very good. It’s great to know you’d be happy to recommend us — that really means a lot to the team.
Amplifon UK
Customer service is a joke
Customer service is a joke. The delay in replacing my father’s hearing aid has seriously impaired his recovery from a stroke. We were promised 2 weeks and we are now at 5 and we are continuing to be fobbed off after being told two weeks ago that the hearing aid was ready to be sent out.
Seriously considering legal action against this company for their lack of responsibility. This is a medical necessity but the amplifon do not seem to care.
11 de abril de 2026
Opinión espontánea
Respuesta de Amplifon UK
Dear Angela,
We’re very sorry to hear about your experience and understand how upsetting and concerning this situation must be, especially given your father’s health needs.
This is not the level of service we aim to provide, and we appreciate you bringing it to our attention. We take delays of this nature very seriously and would like the opportunity to look into this urgently for you.
Thank you for your feedback — we’re truly sorry for the frustration this has caused and we are keen to help resolve it.
Amplifon UK
Respuesta de Amplifon UK
Dear Christianah,
Thank you for taking the time to share your feedback!
We’re really pleased to hear you found our service efficient, quick, and honest. Providing a straightforward and reliable experience is exactly what we aim for, so it’s great to know we met that standard.
Amplifon UK
Staff were were professional and helpful
12 de marzo de 2026
Opinión espontánea
Respuesta de Amplifon UK
Dear Robert,
Thank you for your feedback!
We’re so pleased to hear that you found our team professional and helpful. Providing a high standard of care and support is very important to us, so it’s great to know this came across in your visit.
Amplifon UK
Kusheema at Yeovil - Superb!
I visited the Yeovil branch recently and Kusheema was incredibly helpful and patient with me. Helping me to choose the right hearing aid package for my needs. She showed how I can control various settings in a way that was clear and I fully understood.
I couldn’t recommend her and the services at amplifon enough and have already recommended to family members!
9 de abril de 2026
Opinión espontánea
Respuesta de Amplifon UK
Mr Shorey,
Thank you so much for your wonderful feedback!
We’re thrilled to hear about your positive experience at our Yeovil branch. Kusheema will be delighted to know that her patience, clear guidance, and support helped you feel confident in choosing the right hearing aid package for your needs.
It’s especially lovely to hear that you’ve already recommended us to your family — that truly means a lot. We’ll be sure to pass on your kind words to Kusheema and the team.
Amplifon UK
Amplifon.com The company and staff were… extremely happy
Amplifon.com The company and staff were professional friendly and helpful. Their communication was polite informative and first class from the booking team to reception to audiologist. My experience with the entire process was a pleasant and enjoyable one.
Thank You Amplifon Truro
3 de abril de 2026
Opinión espontánea
Respuesta de Amplifon UK
Dear Gail,
Thank you so much for your kind feedback!
We’re delighted to hear that you had such a positive experience with our team in Truro. It’s great to know that every stage of your journey — from booking through to your appointment — was professional, friendly, and informative.
Your comments mean a lot to us, and we’ll be sure to share your lovely words with the team.
Thank you again for choosing us!
Amplifon UK
Marketing uses dubious tactics
Others suggest it is a good company but my experience is more suspicious. I received their "invitation" for a free hearing test. The header suggests that it is part of the "National Hearing Health Campaign". As this does not exist outside Amplifon, I can only assume that this is intended to deceive, to mislead people who would not otherwise respond to a marketing ploy.
7 de abril de 2026
Opinión espontánea
Respuesta de Amplifon UK
Dear David,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience left you feeling uncertain.
We’d like to reassure you that we do offer genuinely free hearing tests, with no obligation to make a purchase. The purpose of these appointments is simply to help people understand and monitor their hearing health, which is an important part of overall wellbeing.
We understand your concern regarding the wording used in our invitation. Our intention is never to mislead, but rather to raise awareness about hearing health and encourage people to have their hearing checked, something many people delay or overlook. We appreciate that the phrasing may not have come across as clearly as intended, and we will take your feedback on board.
If you have any further questions or would like to discuss this in more detail, we’d be very happy to help.
Amplifon UK
A great experience from amplifion in…Chester le street
A great experience from amplifion in chester le street, gained my hearing back and I'm so grateful to Jackie for explaining the benefits of these hearing aids.
Both Jackie and Heather were amazing, thank you so much.
17 de marzo de 2026
Opinión espontánea
Respuesta de Amplifon UK
Dear Neil,
Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience and that you’ve regained your hearing — that’s exactly what we strive for.
Jackie and Heather will be thrilled to know they made such a difference. Providing clear guidance and support throughout the journey is so important to us, and it’s wonderful to hear that this came through in your visit.
We truly appreciate you taking the time to share your experience, and we wish you all the very best with your hearing going forward.
Amplifon UK
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