AM Surveying & Block Management Opiniones 

250
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

AMS Block Management were appointed as managing agent of our block of apartments some three months ago and in this very short period they have achieved so much. Their attention to detail must be menti... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

This company took over from our previous managing agents, who, to be honest, were complete crooks and incompetent. This company is great. While they can be slow sometimes at resolving issues they ke... Ver más

Valorada con 5 estrellas sobre 5

Had the privilege of meeting 2 of your guys today,sam&darren while they were doing a survey of an old sign next to my shop. How polite &very professional in their approach to explaining what they wer... Ver más

Valorada con 5 estrellas sobre 5

I highly recommend Sam and Darren for any painting project. They have been working incredibly hard at our block of flats here at Maple Court, and the results are showing. Beyond the quality of th... Ver más

Información sobre la empresa

  1. Compañía de administración de propiedades

Escrito por la empresa

Chartered Building Surveyors and Block Management in Kent providing services to property owners throughout London and the South East.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

250 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 40% de las opiniones negativas

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4,6

Todas las opiniones

(250)

75 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I had a fantastic experience working…

I had a fantastic experience working with Andrew and Ben from AM Surveying & Block Management. They were professional, reliable, and extremely knowledgeable throughout the entire process. Communication was clear and prompt, and they always took the time to explain things in a way that was easy to understand.
I would highly recommend Andrew and Ben to anyone looking for trustworthy and professional surveying and block management services. Outstanding work!

18 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you Andrew

Andrew was very polite and respectful of my flat. Thank you for being very professional and fast.

11 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

AM Surveying & Block Management was…

AM Surveying & Block Management was recommended to us, but our experience was extremely poor. After three phone calls, a telephone call confirmed on Friday for the following Monday that never took place, no follow-up or apology, and over 15 minutes spent being redirected between three different secretaries, we lost confidence in their professionalism.

All requested details, including the property address and our contact information, were provided. During one of the calls, we were asked to complete an online form, which we felt was generic and did not address the specific questions we had raised. For this reason, we requested a phone discussion instead.

On Monday, after the scheduled call failed to take place, we were offered another call on Wednesday. By that point, the continued lack of communication and follow-through had already led us to decide not to proceed.

As freeholders, this experience left us with no confidence that we would wish to be represented by this managing agency.

This experience demonstrated a consistent lack of organisation and basic communication. We have therefore chosen to seek a more reliable and responsive agency that values clients and follows through on agreed commitments.

This feedback reflects our genuine experience with the agency.

2 de febrero de 2026
Opinión espontánea
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Respuesta de AM Surveying & Block Management

Thank you for taking the time to leave your review. We’re sorry that your experience did not meet your expectations and would like to clarify a few points for accuracy.

Our team suggested arranging a meeting so we could properly understand your enquiry, however this was not agreed by yourself.

Further, we cannot see from our records that any calls were scheduled with yourself.

We should also note that we were unable to progress matters fully as key details, such as the property address, were not provided.

It is important to share this information so our team can allocate your enquiry correctly.

We regret any frustration caused by being transferred between team members, as this was done in an effort to direct your enquiry to the most appropriate person.

We are always keen to assist new clients and remain open to arranging a mutually convenient time to speak should you wish to proceed.

Valorada con 5 estrellas sobre 5

I highly recommend Sam and Darren.

I highly recommend Sam and Darren for any painting project. They have been working incredibly hard at our block of flats here at Maple Court, and the results are showing.

Beyond the quality of their work, what really stands out is their attitude. They are very friendly and professional. It’s been especially refreshing to see how polite and reassuring they are with our more senior residents, taking the time to make sure everyone feels comfortable while they work.

It is clear they take pride in what they do and aren't afraid of hard work. It's a pleasure to have such a dedicated and respectful team on-site!

21 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I live in a building managed by AMSBM

I live in a building managed by AMSBM, and their conduct is nothing short of appalling. Residents are routinely ripped off through extortionate service charges that deliver virtually nothing in return beyond building insurance. Any minor work that is carried out is wildly overpriced, conveniently outsourced to one of their preferred “buddy” firms at three times the market rate. It’s a masterclass in extracting money while providing no meaningful service whatsoever.

18 de enero de 2026
Opinión espontánea
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Respuesta de AM Surveying & Block Management

We’re sorry to hear that you feel dissatisfied with your experience, and we take feedback like this seriously.

AMSBM is committed to managing buildings transparently and in accordance with the terms of each lease and applicable regulations. Service charges are set to cover the costs of maintaining, insuring, and complying with statutory obligations for the building, and detailed breakdowns are provided to residents. Where contractors are appointed, this is done to ensure appropriate standards, compliance, and continuity of service, not to overcharge residents.

That said, we recognise that perceptions matter, and if you believe specific charges or works have not been clearly explained or represent poor value, we would welcome the opportunity to review this with you directly. We encourage you to contact us with your property details so we can investigate your concerns properly and respond in a meaningful way.

We are always open to constructive dialogue and are keen to address any genuine issues raised.

Valorada con 5 estrellas sobre 5

Excellent HR Director

Cordelia Fishenden is an awesome HR Director! She's efficient and very professional! All my concerns were addressed and resolved immediately!

1 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

We are in the process of selling a flat…

We are in the process of selling a flat we have in Tonbridge. Our contact representative is Savannah who has been very helpful and still working with us. A number of difficult issues explored and resolutions eventually good.

1 de octubre de 2025
Opinión espontánea

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