Angel Advance Opiniones 

1033
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Absolutely fantastic Charlie Cooper is a credit to you as is Sean who put me on to her. All sorted in an afternoon my anxiety, depression was through the roof but they helped me out and thing now look... Ver más

Valorada con 5 estrellas sobre 5

My experience made me feel less anxious. Lydia dealt with with me over WhatsApp which was helpful, as it's hard to talk to someone when you feel embarrassed of your situation. Lydia made sure I had al... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic service.. anytime I had a problem they were quick to reply and sort my problem.. cant thank them enough. Debt free !!!!.. did seem to remember when I first signed up. After completing my... Ver más

Valorada con 5 estrellas sobre 5

I mostly dealt with Shauna throughout my process of getting debt advice and she was absolutely amazing. She was able to set things up very quickly and there was no pressure to be on a phone call going... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de asesoramiento crediticio
  2. también en la categoría
  3. Asesor financiero
  4. Servicio de reducción de deuda
  5. Servicio financiero no bancario
  6. Servicio para casos de insolvencia

Sobre Angel Advance

Escrito por la empresa

Get debt advice

At Angel Advance, we provide free and confidential online debt advice 24/7. Whether it’s day or night, you can complete our simple online tool at your own pace and receive a personalised recommendation. If you’d rather speak to someone, our compassionate debt advisors are here for you via phone, email, or webchat, whatever works best for you.

We know that taking the first step towards tackling debt can feel overwhelming, which is why we’ve made it as easy and stress-free as possible to get support. Our advice is always free and comes with no obligation. If you do decide to move forward with a solution, fees may apply for some of them, but we’ll be upfront and clear about what that means..

We offer Debt Management Plans and IVAs, managed in-house by our expert team and trusted IVA partner. With years of experience and over 48,000 people helped, we’re dedicated to giving you the best chance to take control of your finances.

Regulated by the Financial Conduct Authority, we’re here to guide you on the path towards a debt-free future, at your pace, in your way.

Advice is free*, but fees apply for some solutions.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

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4,9

Todas las opiniones

(1033)

320 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Easy to deal with

Easy to deal with. Empathetic don't let you overstretch yourself. Would recommend

13 de junio de 2026
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Respuesta de Angel Advance

Hello there,

We appreciate that managing finances can get tricky with there sometimes being complexities involved, so making sure the plan is smooth, affordable and manageable is always our goal!

Many thanks - The Angel Advance Team

Valorada con 5 estrellas sobre 5

Great from start

Great from start

10 de junio de 2026
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Respuesta de Angel Advance

Hello 👋

We appreciate this as we always strive to deliver the best possible service!

Many thanks - The Angel Advance Team

Valorada con 5 estrellas sobre 5

The communication between them and…

The communication between them and myself was excellent. I do not like speaking on the phone, so all was done by E Mail and Text. It was very polite, they explained everything i needed to know about the process. Would recommend

10 de junio de 2026
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Respuesta de Angel Advance

Hi there,

We believe it's important to make the process as clear, straightforward, and comfortable as possible, so it's great to know our team kept you informed every step of the way through your preferred channels.

Many thanks - The Angel Advance Team

Valorada con 5 estrellas sobre 5

Angel Advance we're an absolute life…

Angel Advance we're an absolute life line after the collapse of my business left me in personal debt. Thank you for the help and support to get out from under the weight of it

9 de junio de 2026
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Respuesta de Angel Advance

Hello there,

We're truly grateful to see this as we understand how overwhelming financial pressure can feel after a business setback, and it's rewarding to know that our team was able to help you find a path forward.

Many thanks - The Angel Advance Team

Valorada con 5 estrellas sobre 5

Made me feel comfortable and at ease no…

Made me feel comfortable and at ease no matter whom dealt with me and also had a understanding of my anxiety and worked with me rather than what's working vest for them

5 de junio de 2026
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Respuesta de Angel Advance

Hi there 👋

Thank you for your kind review.

We're so pleased to hear that you felt comfortable and at ease throughout your experience with us.

Supporting our customers with understanding and respect to their needs to create a comfortable space is extremely important, so we're really glad that our team was able to work with you in a way that made you feel at ease!

Many thanks - The Angel Advance Team

Valorada con 1 estrellas sobre 5

Absolute rip-off fees

I was considering using this company to consolidate my debts and pay a single monthly payment to them to cover all my debts but after going through the forms on their website and just before I signed the agreement I thought there has been no information shown regarding what they charged (which to me is a bit underhanded)
So I rang them, my debt repayments had been calculated to around £75 a month when I asked how much I would be charged they said roughly 50% of that that's A LOT of money just to have them make payments on your behalf, I understand they have to contact all your creditors and deal with that aspect of the account but once they've done that once & have your account fully setup it's pretty much automated for them providing you make the payments every month. I think anyone using this type of company who are charging this sort of percentage needs their head looking it's ridiculous to effectively double the debt you're already in. I know it's hassle sorting debt out if you have several debtors but for the sake of spending a few hours of your time you would be saving thousands of pounds. The only reason I was going to use them is I have several critical health issues which make it hard for me to do that but I'm willing to even with my health making it difficult, anyone else who is able to do it then you really need to think hard about using such a company and putting yourself into even more debt

*response to your comments, it's irrelevant whether you reduce the fee after a period or not your initial fees for handling a handful of creditors is absolutely astronomical it's pure greed I don't care how nice toy are and how caring you are toured in it to make as much money off people already struggling as you can. Your overheads I imagine are a fraction of what you're charging your customers I bet the MD or board are on six figure salaries!

4 de junio de 2026
Opinión espontánea
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Respuesta de Angel Advance

Hello,

Being transparent about our fees is something we take very seriously as we would never want to mislead our customers.

I can see with your case, you accessed our online portal in which the fee structure was displayed. We included that there is the option to go to fee free services and that our fees reduce from month 7 onwards as most of the creditor negotiations take place in the initial period. We also explained online that the fees cover the cost of us managing all contact with your creditors, arranging payments and freezing interest on your debts, making payments to them, and providing you with help and support when you need it, as well as getting access to your online account anytime.

We then sent an email to you with confirmation of this, and then reiterated this structure to you when you called on the same day.

I can assure you that the amount we charge is within the guidelines and industry standards and we do carry out regular reviews of our fee structure to ensure this remains the case.

It is also worth noting that we would only look to set customers up on a fee charging Debt Management Plan if we believed this was to be in their best interests, and I can see we did recommend other solutions to you which would allow you to achieve debt freedom in a quicker time frame at a lower cost.

We wish you the best of luck and should you have any questions, please reach out to us and we will be happy to help - The Angel Advance Team

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, nothing was to much trouble even when I asked loads of questions and made the process easy and not stressful

27 de mayo de 2026
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Respuesta de Angel Advance

Hello there,

Providing an easy to use stress-free service is always the aim, so it's great to see you are benefitting from this and find us helpful!

Many thanks - The Angel Advance Team

Valorada con 5 estrellas sobre 5

Professional service with excellent communication

Angel Advance delivered a well‑organised service with supportive and knowledgeable staff. Their customer communication was consistent, clear, and reassuring throughout the process. Overall, a smooth and professionally managed experience.

24 de mayo de 2026
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Respuesta de Angel Advance

Hello 👋

Thank you for your thoughtful review.

We’re delighted to hear that you found our service well organised and that our team provided supportive and knowledgeable assistance throughout the process.

Clear and reassuring communication is very important to us, so it’s wonderful to know this helped make your experience a smooth and professionally managed one.

Many thanks again - The Angel Advance Team

Valorada con 5 estrellas sobre 5

So easy to deal with

So easy to deal with, absolutely incredible service and a huge weight off my shoulders

24 de mayo de 2026
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Respuesta de Angel Advance

Hi there,

Thank you for your kind words. We’re delighted to hear that you found the process easy and the service incredible.

Knowing we’ve helped take a huge weight off your shoulders means a lot to us.

Thank you for taking the time to share your experience - The Angel Advance Team

Valorada con 5 estrellas sobre 5

Great Company.

Really easy, simple and quick to get set up with this company. Provided support when needed and I love how you don’t need to speak to anyone on the phone. Great for people like me who doesn’t want to due to being anxious to talk about my situation.

18 de mayo de 2026
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Respuesta de Angel Advance

Hello,

Thank you for your lovely feedback. We’re really pleased to hear that you found the process easy, simple and quick, and that you felt supported throughout.

We understand that discussing financial situations can feel overwhelming, so it’s great to know that our communication options helped make things more comfortable for you.

Thank you again for taking the time to share your experience - The Angel Advance Team 💛

Valorada con 5 estrellas sobre 5

Very helpfull and went through…

Very helpfull and went through everything with patience and understanding and was able to help me budget for my monthly spending as well as the debts so i wouldnt be struggling

17 de mayo de 2026
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Respuesta de Angel Advance

Hi,

We’re really pleased to hear that you felt supported throughout the process and that we were able to help you create a budget that works for both your monthly spending and your debts.

It’s great to know you felt listened to and understood, and we truly appreciate you taking the time to share your experience 😊

Thank you - The Angel Advance Team

Valorada con 5 estrellas sobre 5

Excellent communication

Excellent communication, very quick and easy process.

20 de mayo de 2026
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Respuesta de Angel Advance

Hello,

We always aim to give a service that is quick and easy to understand, so we thank you for taking the time to write this review.

The Angel Advance Team ⭐

Valorada con 5 estrellas sobre 5

Easy to speak to and questions answered…

Easy to speak to and questions answered in plain English

19 de mayo de 2026
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Respuesta de Angel Advance

Hi there 👋

We are happy to see you find us easy and speak to as this is really important to us!

Thank you for the review - The Angel Advance Team

Valorada con 5 estrellas sobre 5

Very helpful from the start

Very helpful from the start. Made the whole process very easy and made me feel comfortable

13 de mayo de 2026
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Respuesta de Angel Advance

Hello,

Providing an easy and comfortable service is paramount, so we are really pleased to learn of your positive experience with us!

Many thanks - The Angel Advance Team

Valorada con 5 estrellas sobre 5

Really good

Really good. Advised me on my options due to having a mortgage and once I’m out of the mortgage. Consistent with emails, check ins, and updates. Would recommend to anyone. Feel more at ease with my debt

31 de marzo de 2026
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Respuesta de Angel Advance

Hi there,

Thank you for your kind review. We’re really pleased to hear that you’ve felt supported throughout the process and that our team could help you understand the options available to you around your mortgage and debt situation.

Keeping our clients informed and supported every step of the way is very important to us, so it’s great to hear that the regular check-ins and updates made a difference for you.

Many thanks - The Angel Advance

Valorada con 5 estrellas sobre 5

Angel Advance did a fantastic job.

Angel Advance did a fantastic job of managing our debt, taking all the stress out of making payments to our 6 debtors. Payments were kept within our budget and all correspondence with debtors handled for us. An absolute 5 star service

12 de mayo de 2026
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Respuesta de Angel Advance

Hello,

We appreciate that dealing with debts can be stressful, so we are really happy to see we have have helped you through this time by arranging payments that are affordable and match your circumstances.

Many thanks - The Angel Advance Team

Valorada con 5 estrellas sobre 5

So far they have been great always…

So far they have been great always helping

11 de mayo de 2026
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Respuesta de Angel Advance

Hi there,

It's great to see you find us helpful as this is always the aim.

Many thanks for your review - The Angel Advance Team

Valorada con 5 estrellas sobre 5

Would recommend 100%

Simple to set up, no phone calls needed can all be done over email and through the website. Been a godsend for me personally as things were starting to spiral.

10 de mayo de 2026
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Respuesta de Angel Advance

Hello,

We strive for a simple service best suited to the communication needs of our clients, so reading of your positive experience is really appreciated.

Many thanks - The Angel Advance Team

Valorada con 5 estrellas sobre 5

I joined Angel Advance when I was at my…

I joined Angel Advance when I was at my lowest point, drowning in debt I was stupid enough to take out when I was younger. I instantly felt at ease and a massive weight lifted. They were supportive throughout my years with them, adjusted payments where needed and made a pretty stressful time a lot easier.

This year I was fortunate enough to have saved enough to pay off my debts and my time with AA has come to an end. I'd made a monthly payment to them a couple of days before I settled my
Debts, and they had no problem with refunding my my monthly payment (£200)! And it was back in my bank within 7 days and my account was closed. I would highly recommend them. They were always an email pr phone call away eith no judgement whatsoever.

Its easier said than done, as I have been there myself. But I highly regret getting myself into so much debt but AA honestly made everything so much easier. I dread to think what would have happened if I hadn't found them. So thank you. If I could give 10000 stars I would. 🌟🌟🌟🌟🌟🌟🌟🌟

9 de mayo de 2026
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Respuesta de Angel Advance

Hello there 👋

Thank you so much for sharing your experience and for your incredibly kind words.

We know how difficult and overwhelming debt can feel, so hearing that we were able to help lift some of that weight means a great deal to the whole team. You should be extremely proud of yourself for the progress you’ve made and for reaching the point where you were able to settle your debts — that’s a huge achievement.

It was our privilege to support you throughout your journey, and we’re so pleased we could make a stressful situation feel more manageable and judgement-free. Thank you again for placing your trust in us and for taking the time to leave such a thoughtful review.

We wish you all the very best for the future - The Angel Advance Team

Valorada con 5 estrellas sobre 5

A Very Good Company

I have dealt with Angel Advance for many years, I have just completed my Debt. I must say that this Company has been absolutely amazing with me I cannot put into words really. Very briefly I was in an utter mess with Debt I just didn’t know which way turn so I got in touch with Angel Advance who then explained to me what had to be done to suit my circumstances, I was so relieved when everything had been taken out of my hand, their Staff are so understanding, helpful, kind, very polite and most of all I was not questioned about my Debt other than putting things right for me, they made it possible for me to pay back over a period of time without the Creditor’s speaking to me Angel Advance took on that roll on my behalf. All that I can say is Thankyou so much for the help they have given to me over the years. They are well worth a ring if anyone has this kind of problem.

12 de mayo de 2026
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Respuesta de Angel Advance

Hello,

We understand how easy it is to feel like there isn't help out there, so we really appreciate you reaching out when you did.

Helping to ease the pressure and finding a solution tailored to each individual’s circumstances is always our priority, and it's a pleasure to have helped you along the way.

Congratulations on becoming debt free! ⭐

All the best for the future - The Angel Advance Team

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