A Place for Mom Opiniones 1078

Responsive to all calls and provided outstanding service. We found the perfect senior living facility in less than a week.

place for mom asked me certain questions then used my answers to help find and set up interviews with the places made it a lot easier for me to find a place for my brother

I spoke with Dawn and told her what I needed, and before I knew it, she was giving me a tour. She was very helpful, understanding and gave really good advice. She also went out of way to follow up and make contact a couple days later. Dawn is truly a professional at what she does. Thank you!

I never would have found the home where I placed my husband without Home Instead. Instead of being lost in a huge facility with a 6-1 ratio pf care givers, he’s in a home environment with a 1-1 ratio of care, 24/7.

We were match with an AMAZING place that we would have not considered otherwise. Thank you for helping us make my dad's final days on the earth comfortable and peaceful for him and us

When one comes face to face with the inevitable words “mild cognitive impairment” referring to a loved one, it makes it really difficult emotionally to focus on next steps. That’s where A Place For Mom stepped in. I came across an ad and gave them a call. They reviewed my mom’s situation and noted a few details and they got right to work on providing guidance and assistance to narrow down my search for an assisted living facility with a memory care unit. They didn’t expect an answer right away, they patiently sent me quite a few emails with suggestions and reviews on each facility. They helped with scheduling tours and helped answer additional questions. It took about 6 months until the mom was ready for the transition, but it finally happened a couple weeks ago. Since mom was included in the process she knew what she was moving in to. She loves the personal connection and feels right at home at Whitehall Manor.

Dawn was excellent on keeping me informed and walking me through the whole process. We found the perfect place (after looking at 5 or 6) thanks to her guidance. Followed up with phone calls and emails to make this transition as smooth as possible. Thank you

Horrible Service! A place for mom did absolutely NOTHING. I did all the personal leg work including the supposed "networking, and contacting". I was left with nothing but thousands (literally) emails and hundreds (Literally) phone calls of "cold sales" people.

Mary could not have been more helpful; she was there with me every step of my search. She always answered my questions within 24 hours; most of the time sooner!
If I ever decide to move again A Place for Mom will first on my list to call for help. Strict attention to what I wanted was always first and foremost in any conversations I had with any of the representatives I talked to, thank you for all the great help provided.

You will definitely get plenty of information. And plenty of phone calls. When you find a facility, make sure to let them know, and they will stop the emails and phone calls. The advocate was helpful, attentive and understanding. Would have been 5 stars, but they referred us to Patriot Angels for Veteran's services, who work for a fee. Your local Veteran's Service Commission provides the same service for free.

Company has to pay them to be included and advertised- it’s not inclusive

At first, I thought A Place for Mom was one of those brokers for nursing homes. After talking with them, I found them to be very caring and concerned about the placement of my dad. When I first called, I got a Southeast Asian call center, but after that, I got better calls. My dad has been evicted from 2 memory care facilities and turned down by several. I called one of the memory care facilities, and they suggested calling Story Point. They were the #1 memory care for dementia care. My dad is a level 3 and has aggression with his dementia. They called every week or so to see how things were going. I would highly recommend A Place For Mom.

A Place for Mom was very helpful in finding my Aunt an place to live - their recommendations were thoughtful and fitting. They followed up to make sure that I didn't need any further help - Highly recommend!!!!

I was very overwhelmed and stressed and everyone was kind and gave me the information I needed to find a nice place for my dad. I was even able to negotiate for a better price to help my dad on a fixed income. Thank you!

A skilled nursing facility reached out to ask the patient's current facility for medical information/status AFTER I expressly indicated that the patient remains hospitalized and our goal is to return to the current facility. Due to the actions of the skilled nursing facility, with information they learned through A Place for Mom, I am now repairing the relationship with the current facility.

First contact for referrals went great. However when I asked verbally, via email, and on the referral email for more referrals, different information, etc, zilch. Also received reminders for tour appointments a 5 a.m, which woke me up. Overall disappointed in followup. We were in a crisis situation and overall disappointed that advisor did not come through. Still haven't heard from him, a week later, except for automated requests for reviews.

Q was excellent in listening to our needs and narrowing down to several options. He set-up and confirmed appointments for tour and then followed up to see how things went and if we had questions. We were on a compressed timeline. Don’t know what we would have done without the assistance.

Christy was wonderful and did most of the hard work to find places to visit. She stayed in touch to make sure we were visiting the correct places. Thanks for everything @

Very helpful and gave great guidance. The facility choices were perfect.

Jessica Dudley functioned as my advisor, always helping me define what i wanted and needed. She kept my head focused on important items. She was and is my friend.