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Applethwaite Homes Opiniones 

13
TrustScore: 4 sobre 5

3,9

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Información sobre la empresa

  1. Constructor de casas
  2. Constructora
  3. Empresa de construcción
  4. Constructor de casas personalizadas
  5. Promotor inmobiliario

Escrito por la empresa

At Applethwaite Homes, we believe buying a home is about more than bricks and mortar — it’s about creating the setting for life’s most meaningful moments. We build thoughtfully designed homes across the North West, creating places where people can feel proud to live, grow and make memories. Every development is carefully considered, combining quality craftsmanship, contemporary living and locations chosen to help homeowners enjoy the best of everyday life. From first enquiry through to moving in and beyond, our focus is on delivering a positive and supportive customer experience. We understand that buying a home is one of life’s biggest decisions, which is why we aim to make the journey straightforward, personal and enjoyable at every stage. Our homes are designed around modern lifestyles while respecting the character and surroundings of each community. Attention to detail, considered design and a commitment to quality sit at the heart of everything we do.


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3,9

Muy bueno

TrustScore: 4 sobre 5

13 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,9

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(13)

13 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The Grimsargh showhome with Gill.

We visited the Grimsargh show home and were shown around by Gill. She was very knowledgeable, took the time to explain everything to us very clearly and answered all of our questions. Gill made our visit very worthwhile.

1 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sam and the team were fantastic

Sam and the team were fantastic and helped me in evert way

31 de julio de 2026
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Respuesta de Applethwaite Homes

Thank you so much for your kind review! We're delighted to hear that Sam and the team were able to support you every step of the way.

Valorada con 5 estrellas sobre 5

Great customer service

We are currently in the process of purchasing a bungalow at the Brookdale development in Grimsargh. Our experience with Applethwaite Homes has been very positive so far. This is our first new build property and we have felt supported at every stage of the process. Edwin, the Sales Executive has always given us plenty of time to discuss things and we've never felt rushed or under pressure. He has been assisted by Gill, who has also been really helpful in offering advice about the choices available. Finally, we've received support from Samantha, the Sales Director and she has been excellent at keeping us informed. We hope to complete towards the end of September and are looking forward to moving into our new home.

30 de julio de 2026
Opinión espontánea
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Respuesta de Applethwaite Homes

Thank you so much for taking the time to leave such a wonderful review.

We are delighted to hear that your experience with Applethwaite Homes has been so positive, especially as this is your first new-build home. Providing our customers with support, guidance, and reassurance throughout their home-buying journey is something we pride ourselves on, so it's fantastic to know that Edwin, Gill, and Samantha have all helped make the process enjoyable and stress-free.

Your kind words will be shared with the team, who I'm sure will be thrilled to hear your feedback.

We look forward to welcoming you to your new home at Brookdale.

Thank you once again for choosing Applethwaite Homes.

Valorada con 5 estrellas sobre 5

Fantastic customer experience

I’m just about to complete on a property at Hillside and have just had a wonderful house demo from Shaun & Mandy. The demo was thorough and I left feeling incredibly confident in the quality of the build and all fixtures. Moreover, Shaun was so helpful & assured me that he and the team would be available for any snags or other issues in the future. I can’t wait to move in! Thank you to Mandy for all her support throughout the process and to Shaun for today & I’m sure support in the future!

30 de julio de 2026
Opinión espontánea
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Respuesta de Applethwaite Homes

We're delighted to hear that your home demonstration with Shaun and Mandy was such a positive experience and that you left feeling confident in both the quality of your new home and the information provided.

Your kind words will mean a great deal to both Shaun and Mandy. They'll be pleased to know their support and dedication have helped make your journey to your new home at Hillside such a positive one.

We cant wait to welcome you to Hillside and thank you for choosing Applethwaite Homes.

Valorada con 5 estrellas sobre 5

Buying hoise

Bought my house from Mandy from Hillside Loveclough Mandy was great from start to finish and helped me with anything I needed great service from start to finish

12 de julio de 2026
Opinión espontánea
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Respuesta de Applethwaite Homes

We're delighted to hear that Mandy provided such great support throughout your home-buying journey and made the process as smooth as possible. We'll be sure to pass on your kind words to her.

We hope you enjoy many happy years in your new home!

Best wishes,
The Applethwaite Homes Team

Valorada con 1 estrellas sobre 5

I would honestly give zero stars if I…

I would honestly give zero stars if I could.

I’ve owned my Applethwaite home for almost two years and the aftercare has been extremely disappointing.

Many defects have taken months to resolve, with some issues left outstanding for over a year.

I’ve had to chase repeatedly for updates, and contractors often turn up without any notice, despite me asking several times for appointments to be confirmed.

Applethwaite frequently tell me issues are “fixed” when they aren’t, and several defects present before completion were dismissed and I was told to “go to NHBC” instead of them taking responsibility.

Some items took over 3 months to get any action, and communication has been inconsistent throughout.

Based on my experience, I would not recommend Applethwaite. Other builders like Persimmon or Taylor Wimpey have been far more reliable for friends and family. AVOID THIS DEVELOPER LIKE THE PLAGUE UNLESS YOU WANT TWO YEARS OF STRESS AND ANXIETY DEALING WITH INCOMPETENCE.

28 de diciembre de 2025
Opinión espontánea
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Respuesta de Applethwaite Homes

Thank you for taking the time to share your feedback. We're very sorry to hear that you've been disappointed with your experience and appreciate you bringing your concerns to our attention.

We understand how frustrating it can be when issues take longer than expected to resolve, and we're sorry that your experience has left you feeling this way.

As your home's warranty provider, NHBC offers an independent resolution service if you're unhappy with how we've handled any warranty-related issues. They are there to provide an impartial review where an agreement cannot be reached, ensuring homeowners have access to an independent assessment.

We'd still welcome the opportunity to review your concerns and work towards a resolution. If you're happy to do so, please contact our Customer Care team at aftercare@applethwaite-homes.co.uk with your property details, and we'll ensure your case is looked into.

Kind regards,
The Applethwaite Homes Team

Valorada con 5 estrellas sobre 5

Location

I was born in my old house more than 60 years ago & lived there all my life. I hadn’t thought about moving until my family & friends mentioned it. When I started this journey it seemed a long road ahead but Edwin (site rep) was so supportive to me & my friends as have everyone on site making the process easier. The amenities are close at hand & with nice country walks from my front door.The aftercare is good with someone to take care of most of the snags. With less than 2 weeks it already feels like home & couldn’t ask for a better location to call home.

10 de julio de 2026
Opinión espontánea
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Respuesta de Applethwaite Homes

Hi Alan,

Thank you for your wonderful review. We're delighted to hear that Edwin and the team helped make your move such a positive experience. It's great to know you're already feeling at home and enjoying both the location and the aftercare. We wish you many happy years in your new home!

Best wishes,
The Applethwaite Homes Team

Valorada con 5 estrellas sobre 5

So Far, So Good with Applethwaite

A largely positive experience from start to finish. We’ve recently moved into a new build on the Meadow View development in Worsthorne. Site sales rep Louise has been friendly and helpful throughout. House was very clean on picking up the keys on moving day with only a very few issues and with surprise welcome pack. Any snagging issues or queries have been addressed quickly and in a friendly manner. Site manager Pete is a star, pleasant to deal with, good communicator and delivers great customer care as do all the contractors. We love our new home and the location.

9 de julio de 2026
Opinión espontánea
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Respuesta de Applethwaite Homes

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your new home and that Louise, Pete, and the rest of the team have helped make your experience such a positive one. We really appreciate your kind words and wish you many happy years in your new home!

Valorada con 1 estrellas sobre 5

Where do I start

Where do I start
I’m going to keep this brief
Having moved in on the hillside development in Loveclough Rossendale just before Christmas 2025 my new build was absolutely filthy no one had been bothered to try and clean the property and I mean the whole property bathroom,kitchen lounge bedrooms all left in a state water running on the new floors after turn a tap on radiator not level painting that had been done with out any care doors not closing kitchen extraction not working and 7 months later still not working induction job not been wired correctly which I only found out after Bosch came out to look at
These are only a snap shot what is wrong
Outside shoddy brick work bricks with large chips then just pointed over garden totally not level
I’ve had there new md out and apparently it’s mostly within building tolerance 😂😂
I’m I totally displeased with Applethwaite homes
I’m just one of many disappointed customers that after 7 months is still waiting to have my new home snagged
Ps if your a snagger with no work on get up here there’s a mountain of work

19 de diciembre de 2025
Opinión espontánea
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Respuesta de Applethwaite Homes

Thank you for taking the time to share your feedback. We are sorry to hear that you remain disappointed with your experience.

Since you raised your concerns, our team have visited your home to investigate the items reported and have worked to address those that require remedial action. Where concerns have been assessed, these will have been reviewed in accordance with the NHBC Standards and the requirements of the New Homes Quality Code, which set the recognised industry standards for new-build homes.

We appreciate that there may be occasions where our assessment does not align with a customer's expectations. If you feel our decisions have not been fair or you would like an independent review, you are welcome to raise your concerns with the NHBC, who can provide impartial guidance and, where appropriate, an independent assessment.

We remain committed to completing any outstanding agreed works and thank you for your feedback.

Valorada con 5 estrellas sobre 5

We visited the new Lunesdale…

We visited the new Lunesdale development in Brookhouse recently.
We were greeted by Andrea the sales person for the site, whose knowledge of the development was excellent. Very helpful lady who went above and beyond to answer our questions and show us around.
The development is only at the early stages, the two show houses were very nice.
Personally we found the 2 bedroom to be too small for our needs, the 3 bedroom is much more spacious, both having lovely views at the rear of the Lune Valley.
The finishes within the properties were excellent.
The only thing we would alter in the 3 bedroom property is the third bedroom, which in our case would be much more usable by redesigning it as a large open plan kitchen/living area to the rear of the property to take in the lovely views!
Going forward this type of development would be of interest to us and we will definitely be looking at any future developments that Applethwaite Homes build in the area.
Thank you Andrea for all your help.

27 de junio de 2026
Opinión espontánea
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Respuesta de Applethwaite Homes

Thank you for taking the time to leave such a wonderful review. We are delighted to hear that you enjoyed your visit to Lunesdale and that Andrea made such a positive impression. She'll be thrilled to hear your kind comments, and we're pleased she was able to help you explore the development and answer your questions.

It's also great to hear that you were impressed with the quality and finish of our homes. We particularly appreciated your feedback regarding the third bedroom. Depending on the stage of construction, we can often accommodate layout changes to suit our customers' individual needs, and we currently have plots available where this type of alteration may be possible.

If this is something that would make the home a better fit for you, we'd encourage you to have a chat with Andrea, who will be happy to discuss the options available and help you find the right home.

Thank you again for your feedback. We hope to welcome you back to Lunesdale soon.

Valorada con 5 estrellas sobre 5

We went to visit the Lunesdale site at…

We went to visit the Lunesdale site at Brookhouse and have visited Grimsnagh too, I can say the sales team are really helpful, the show bungalows are well thought through and have a lovely flow, room sizes are generous in the 3 beds )which we are interested in), we are hoping to sell our property to proceed with a sale, we will be going back to view again soon.

28 de junio de 2026
Opinión espontánea
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Respuesta de Applethwaite Homes

Thank you for your lovely review. We're delighted to hear you enjoyed visiting both our Lunesdale and Grimsargh developments and found our sales teams so helpful. We wish you every success with the sale of your current home, and if it helps, our Signature Move scheme could support your move by covering your estate agent's fees (up to a specified value), potentially saving you thousands. We look forward to welcoming you back to Lunesdale soon!

Valorada con 4 estrellas sobre 5

Loving my new home…

Been in my new Applethwaite bungalow for almost 12 months and love it.
Any issues regarding snagging initially were addressed. Over time one or two issues have cropped up, but I'm sure they'll be dealt with adequately once I report them. Applethwaite allow 2 years from completion to report any further issues.

9 de julio de 2026
Opinión espontánea
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Respuesta de Applethwaite Homes

Thank you for taking the time to leave your review. We're delighted to hear that you're loving your new Applethwaite home almost a year on. It's great to know that any initial snagging issues were resolved to your satisfaction, and we appreciate your confidence in our Customer Care team. We hope you continue to enjoy your home for many years to come.

Valorada con 1 estrellas sobre 5

Poor aftercare experience despite repeated attempts to resolve defects

We purchased a new-build property from Applethwaite Homes. Prior to completion, we identified a number of snagging issues which Applethwaite Homes had the opportunity to address before we moved in. Many of these issues remained unresolved at handover.

Within days of moving into the property, we identified a significant number of further defects, including issues we believe constitute non-compliance with Building Regulations. These included both cosmetic and structural concerns throughout the property.

Despite raising these issues formally and in writing on multiple occasions, we have found the aftercare process extremely disappointing. Some issues raised verbally were not recorded, specific written questions have gone unanswered, and communication has often been inconsistent.

We have also experienced issues with remedial works carried out by contractors appointed by Applethwaite Homes. In several cases, attempted remedial works have either failed to resolve the original defects or have resulted in additional issues requiring further attention. This has led to repeated visits and further disruption.

The driveway also remained incomplete after we moved in, and we were not informed before exchange or completion that it would not be finished.

Update (July 2026):

Unfortunately, our experience has continued to deteriorate.

Following ongoing issues with the outstanding defects and remedial works, we requested that an alternative representative be assigned due to concerns regarding previous interactions and communication with their only single appointed representative.

Applethwaite Homes has now informed us that the outstanding remedial works will not progress unless we allow their only single appointed representative, access to the property. This is despite the fact that their only single appointed representative does not carry out the remedial works; the works are undertaken by tradespeople and contractors.

We have asked Applethwaite Homes to explain why alternative arrangements cannot be made to progress the outstanding defects.

Applethwaite Homes has stated that if we are unhappy we should refer the matter to the NHBC. Given the current position, this is now the route we will need to take to seek an independent assessment of the outstanding defects.

If you are considering purchasing from this developer, do not rely solely on the developer’s own inspection process. Make sure all issues and agreements are clearly recorded in writing and ensure identified issues are addressed before entering into agreements.

Based on our experience, we cannot recommend purchasing from this developer. Our experience has been that defects have remained outstanding, remedial works have required repeated attention, and the aftercare process has been far more difficult than it should have been.

21 de mayo de 2026
Opinión espontánea
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Respuesta de Applethwaite Homes

Thank you for taking the time to share your feedback. We are sorry to read that you remain dissatisfied with your experience.
We take all customer concerns seriously. We have continued to review the items raised and have been working to arrange the necessary inspections and remedial works where appropriate. However, we do not accept the suggestion that the property suffers from structural defects or non-compliance with Building Regulations. The home was constructed in accordance with the relevant new home warranty standards and the certificate of such approvals required for occupation were achieved.
While we appreciate that any outstanding items can be frustrating, we remain committed to resolving legitimate concerns through our customer care process. To do so, we require reasonable access to the property and will continue to work with you to arrange suitable appointments.
We are disappointed that you feel your concerns have not been addressed, as our team has remained engaged throughout and remains willing to work constructively towards a resolution.
Kind regards,
The Applethwaite Homes Team

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