Arlo Wolf Eyewear Opiniones 

404
TrustScore: 4 sobre 5

3,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

These were my first ever pairs of prescription glasses as I've only just been diagnosed with short-sightedness. My friend recommend Arlo Wolf as it would save me money instead of paying for overpriced... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

The try at home was fast, but to send me a reading glasses it has been very slow... it has been 3 weeks (ordered 13th Sep, now 4th Oct) and I still didn't receive them. If there was a backlog, or if l... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Good range of styles, great that you can try on prior to ordering. The online ordering process could be clearer and I would advise calling if your prescription is anything other than normal. Mine w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Purchased a few pairs of prescription glasses from Arlo Wolf. Quality for the price is excellent. What makes me want to go back is the excellent customer service. Matt is always great and responds... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Mayorista de gafas

Información proporcionada por diversas fuentes externas

Our vision is clear: stylish and affordable eyewear direct to you. Try Before You Buy - Multi-Purchase Offers - You Buy, We Donate


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

404 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 66% de las opiniones negativas

Suele responder en menos de 48 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,8

Todas las opiniones

(404)

9 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Really great try before you buy but packaging on prescription delivery needs improving

Really great try before you buy service and great glasses when I ordered. The only thing I would say was my prescription glasses arrived through the letter box in a cloth case only packaged in a paper envelope. I’m surprised they got to me in one piece. No fragile sign, no protection at all. So I would recommend improving the packaging to prevent damage, especially when the boxes you send the try before you buy glasses in are very sturdy.

20 de diciembre de 2022
Valorada con 1 estrellas sobre 5

Really disappointing

Glasses are too big so fall off when I look down and the lenses are for distance when I wanted reading glasses. Very disappointed

17 de diciembre de 2022
Logotipo de Arlo Wolf Eyewear

Respuesta de Arlo Wolf Eyewear

Hi. Thanks for your review and I am sorry to hear that you are disappointed with your order. I can see that you have contacted customer services since leaving a review and they have responded to you. In terms of sizing, glasses will often need adjusting so they sit and grip correctly. As we are an online company and everyone has different size and shapes faces we cannot send glasses out which always fit perfectly first time. Glasses can be adjusted at home and we have a guide which we can provide.

Valorada con 5 estrellas sobre 5

Amazing service

Amazing service! My glasses arrived promptly and the quality of the glasses are high plus the price is very reasonable. I will definitely be purchasing from them again, thank you!

16 de diciembre de 2022
Logotipo de Arlo Wolf Eyewear

Respuesta de Arlo Wolf Eyewear

Thanks for your feedback!

Valorada con 5 estrellas sobre 5

Lovely glasses

Lovely glasses, great service. The try before you buy is really useful. There was an issue with my prescription & it was resolved quickly. Definitely recommended.

16 de octubre de 2022
Logotipo de Arlo Wolf Eyewear

Respuesta de Arlo Wolf Eyewear

Thanks for your review!

Valorada con 1 estrellas sobre 5

No response, or update for status

Order has been left processing since September 27th. Still no update. Mail sent to check for update and no response.

27 de septiembre de 2022
Logotipo de Arlo Wolf Eyewear

Respuesta de Arlo Wolf Eyewear

Hi there. I'm sorry to hear of your negative experience. Unfortunately, some orders placed around that time were affected by Royal Mail strikes which delayed dispatch and created internal delays. I have checked our records and we received your email on Sunday 9th October at 19:16. We responded on Monday 10th October at 17:10. Perhaps this went to junk mail. Your order was dispatched on Wednesday 12th October.

Valorada con 5 estrellas sobre 5

Top service

Great customer service and glasses were delivered quickly and are high quality.

25 de agosto de 2022
Logotipo de Arlo Wolf Eyewear

Respuesta de Arlo Wolf Eyewear

Thanks for your comments!

Valorada con 5 estrellas sobre 5

Nice glasses

Nice glasses, supplied very quickly, second time I have purchased glasses from them, very happy.

25 de agosto de 2022
Logotipo de Arlo Wolf Eyewear

Respuesta de Arlo Wolf Eyewear

Thanks for your feedback!

Valorada con 5 estrellas sobre 5

Helpful quality service

Good quality stuff - and very attentive staff when I had problems adjusting to my new prescriptions. A real quality online experience - I would recommend.

11 de julio de 2022
Valorada con 5 estrellas sobre 5

I had no idea how overwhelming choosing…

I had no idea how overwhelming choosing a pair of glasses could be! I tried so many different places spending hours in shops trying them on. Arlo wolf made things really easy. I used the try before you buy service and it was really easy. As a first time glasses wearer I found the whole process really easy. The customer service was really helpful aswell. Really friendly and helpful.
I would 100% recommend!

31 de mayo de 2022
Logotipo de Arlo Wolf Eyewear

Respuesta de Arlo Wolf Eyewear

Thanks for your review! Your feedback is very much appreciated!

Valorada con 5 estrellas sobre 5

Won’t go anywhere else

Quick, efficient service as always. Really good quality. See you again next year…

24 de mayo de 2022
Logotipo de Arlo Wolf Eyewear

Respuesta de Arlo Wolf Eyewear

Thank you for the feedback!

Valorada con 5 estrellas sobre 5

Stunning sunglasses

After finding out I recently need to start wearing prescription glasses I've been struggling in the sunny weather. Needing my prescription glasses to see but having to constantly switch between my sunglasses and normal glasses. My friend recommended Arlo Wolf for being really reasonably priced. I went for the Brooklyn Sun glasses in gold and was a little apprehensive of how they'd look when they arrived, however I can confirm they are absolutely stunning and look very expensive. The whole process from start to finish was so easy, I purchased the glasses, uploaded my prescription certificate after purchase and within 2 weeks had my new prescription sunglasses. Do not hesitate to purchase, I am in love!

2 de mayo de 2022
Logotipo de Arlo Wolf Eyewear

Respuesta de Arlo Wolf Eyewear

Thanks so much for your review! We are so pleased to hear how happy you are with your new sunglasses!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más