Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Their clothing does not feel high-priced, even though it is valued at a higher end. The pieces I choose (10) I only ended up wearing one of them. I saw reviews showing the quality and the variety. I'm... Ver más

Valorada con 5 estrellas sobre 5

changing my review as promised, because they promptly took care of me when I had an issue on a sunday night. They were responding promptly on monday! Thank you armoire! Sorry I got such anxiety, but... Ver más

Valorada con 4 estrellas sobre 5

Able to try new brands and styles without committing. Found a few classic pieces I really love and got to sample a few slightly outside my normal picks that I ended up enjoying. Sometimes the selectio... Ver más

Valorada con 4 estrellas sobre 5

Great quality clothing I have enjoyed trying out Armoire's rental service. The clothes are great quality, sometimes new with tags. I do feel the size availability on items I want is limited - and t... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ropa para mujeres

Escrito por la empresa

Rent an infinite closet, styled just for you. Armoire is a women's clothing rental membership that styles you with curated, high-quality items for every occasion. Using a combination of technology and personal touch, Armoire provides recommendations for you based on fit and style preferences that you share via a style quiz and overtime through your rental behavior and reviews.


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

264 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,4

Todas las opiniones

(264)

17 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Google

Gorgeous clothes and fast service.

20 de octubre de 2023
Logotipo de Armoire

Respuesta de Armoire

Thank you for your review, Laurie! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 1 estrellas sobre 5

I didn’t like any of the outfits and I…

I didn’t like any of the outfits and I didn’t understand the process.

17 de octubre de 2023
Logotipo de Armoire

Respuesta de Armoire

We appreciate your feedback. Armoire is focused on providing a variety of styles through a curated closet, and we aim to offer members unique and high-quality pieces for any occasion. It sounds like we missed the mark here. I'll share this feedback with our merchandising team to help them improve the selection.

Valorada con 5 estrellas sobre 5

Love Armoire

I am obsessed with the idea of renting my clothes. It’s affordable, easy and sustainably better in the long run.

17 de octubre de 2023
Logotipo de Armoire

Respuesta de Armoire

Thank you for your review, Kelly! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 5 estrellas sobre 5

I’m only on my third box

I’m only on my third box, but I am enjoying having fresh options each month to mix into my wardrobe.

12 de octubre de 2023
Logotipo de Armoire

Respuesta de Armoire

Thank you for your review, Anya! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 1 estrellas sobre 5

Beware They Charge to Cancel A Service I Never Used

Beware, they charge to cancel! I signed up since you cannot see what styles they have until you do. In less than 12 hours, I canceled my service because they did not carry my style of clothing. I was contacted to try and keep the subscription, and I said no, I wanted to cancel it had been less than 24 hours since I signed up. A few more back-and-forth emails of me insisting I wanted to cancel, and they said they would but charged me $10! Why? Had I been able to look before I paid, I would have seen they were not my style of clothing. To charge someone who changes their mind in less than 12 hours of signing up is ridiculous! I would never recommend this company for that very reason to anyone!

15 de octubre de 2023
Opinión espontánea
Logotipo de Armoire

Respuesta de Armoire

Thank you for your feedback - I'm sorry that you had a negative experience with Armoire. I followed up with our member experience team, who confirmed they have been in contact with you. We're reviewing our messaging to make sure all communications are clear and helpful.

Valorada con 5 estrellas sobre 5

Armoire is amazing

Armoire is amazing! I’m so incredibly thrilled that I stumbled upon this rental company. The rental period is outstanding and gives the flexibility to wear multiple outfits over a span of 3 months. The clothing options at top quality and always flattering, making it tough to choose which items to swap (which is a good thing!). Definitely a winner and will keep using!

3 de octubre de 2023
Logotipo de Armoire

Respuesta de Armoire

Thank you for your review, Kendahl! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 1 estrellas sobre 5

I really don’t understand how the…

I really don’t understand how the process works. The timing is unclear. And a lot of the times the items that I select become unavailable.

6 de octubre de 2023
Logotipo de Armoire

Respuesta de Armoire

We appreciate your feedback. Armoire is focused on providing a variety of styles through a curated closet, and we aim to offer members unique and high-quality pieces for any occasion. It sounds like we missed the mark here. I'll share this feedback with our merchandising team to help them improve the selection.

Valorada con 1 estrellas sobre 5

Clothes were okay and not what I was…

Clothes were okay and not what I was looking for.

4 de agosto de 2023
Logotipo de Armoire

Respuesta de Armoire

Thanks for your review and valuable feedback. We're adding new styles to our closet daily and look to our members to help us decide what to buy. I'll share this feedback with our merchandising team.

Valorada con 5 estrellas sobre 5

Convenient quality and fast shipping

I enjoy renting new styles from Armoire. The shipping is very fast, and the clothing is in great condition. It's fun to discover new brands and styles!

24 de septiembre de 2023
Logotipo de Armoire

Respuesta de Armoire

Thank you for your review, Amy! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 3 estrellas sobre 5

Experience didn't match potential

Love the idea and many of the styles, but more often than not the styles I'd like are either not available in my very standard size, or not available to me.

14 de septiembre de 2023
Logotipo de Armoire

Respuesta de Armoire

I'm sorry to hear you weren't able to find styles you loved in your size, Elizabeth. We'll share this information with our inventory team to help them improve the selection. Thank you for your feedback.

Valorada con 5 estrellas sobre 5

I really love the quality of clothing

I really love the quality of clothing. I love that I get new pieces every month. The pictures of other users helps tremendously.

19 de septiembre de 2023
Logotipo de Armoire

Respuesta de Armoire

Thank you for your review, Barbara! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 5 estrellas sobre 5

Great Experience

Great way to try new styles from upper mid range labels.

8 de septiembre de 2023
Logotipo de Armoire

Respuesta de Armoire

Thank you for your review, Jillian! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 5 estrellas sobre 5

Great selection

Great selection, I want to buy most of the apparel they send. It meets my needs far better than other clothing subscription services I've used in the past. The customer service is also helpful, although I have only sparingly need support for clarification issues.

7 de septiembre de 2023
Logotipo de Armoire

Respuesta de Armoire

Thank you for your review, Sarah! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 5 estrellas sobre 5

My experience with Armoire has been amazing!

My experience with Armoire has been wonderful from the first case I picked to the current clothes I have in my closet. Beautiful, varied choices and designers with flattering styles help make the monthly shopping fun and easy. Fast shipping and easy returns are also part of the process.

28 de agosto de 2023
Logotipo de Armoire

Respuesta de Armoire

Thank you for your review, Lisa! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 5 estrellas sobre 5

Obsessed

I love this subscription! It’s been a game changer for my career as I always feel stylish and confident at work. I recommend it to all of my friends. If you’re on the fence… go for it! The clothes are chic, classy, and indulgent. Amazing customer service and seamless renting process. I can’t wait for my next shipment.

20 de agosto de 2023
Logotipo de Armoire

Respuesta de Armoire

Thank you for your review, Alanna! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 5 estrellas sobre 5

The opportunities for extra gifts and…

The opportunities for extra gifts and deals show that they value their customers and you don't have to be the top tier of payment to treated well.

23 de agosto de 2023
Logotipo de Armoire

Respuesta de Armoire

Thank you for your review, Imari! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 5 estrellas sobre 5

Great for working professionals.

For a working professional I love renting my work clothes. Gives me a variety to add to my wardrobe for the month.

16 de agosto de 2023
Logotipo de Armoire

Respuesta de Armoire

Thank you for your review, Stephanie! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 4 estrellas sobre 5

A great way to refresh your wardrobe…

A great way to refresh your wardrobe and try new styles!

31 de julio de 2023
Logotipo de Armoire

Respuesta de Armoire

Thank you for your review, Kim! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 1 estrellas sobre 5

I subscribed to the unlimited package

I subscribed to the unlimited package. However, the returns are not processed for 2-3 weeks after being returned to Armoire. When service started at a discounted rate, the returns seemed to flow nicely, allowing a return/restock about once a week (perfect for 6 items for work). However, once the first month was over, the app quit allowing replenishment despite my returns were all sent in timely.

Customer Service is only available via their app and only M-F 8-4 PST, so getting a quick response isn't practical during the evenings or on weekends to resolve any issue.

Clothes come tightly folded and really need to be ironed or fluffed in the dryer before wearing.

This definitely wasn't the service that I had anticipated for my maternity wear.

5 de agosto de 2023
Logotipo de Armoire

Respuesta de Armoire

We're sorry to hear you didn't have a great experience with Armoire, and greatly appreciate your helpful feedback. We will share your feedback with our operations team so that they can use it to improve their processes.

Valorada con 5 estrellas sobre 5

I have tried lots of clothing stylist…

I have tried lots of clothing stylist site and none of them were worth keeping. So far I love armoire!!! I love the real reviews from other users and the fact that I can select my outfits. I mainly use it for work but sometimes it’s great for a concert or an event out.

28 de julio de 2023
Logotipo de Armoire

Respuesta de Armoire

Thank you for your review, Rochelle! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más