Art Republic Opiniones 565

The artwork is impressive, yet the delivery of orders remains pending.

Been waiting 2 months for artwork which should have taken 1. The support email is not replying to multiple emails so I have no idea what is going on.

Nice art, but orders aren’t delivered

This is a nice website with great art ! But the delivery time and customer service is horrible. They tell us 10 delivery days on the website ( this is not normal ) and it took them 19 day to print the label and than it took nother 6 day to pick the parcel up . And I 35£ shipping for 4 pieces of paper (15x15 cm ) and they shipped it in a normal envelope 🤣 and my order was only 30 £ and because of the high shipping cost I have to pay a lot of more tax’s 🙈 sorry for my bad English ☺️ I hope this helps others

Telephone contact points are diverted to an full message recording!
Emails are ignored!
My order has two prints missing & cannot contact the company directly!

Good service. Informed throughout.

Art Republic offers a wide and interesting range of art works and provides effective information about their stocks. Framing and delivery proved professional, efficient and prompt. We are delighted with both the
Ravilious prints recently provided.

The picture is great and came very well framed.

Picture and framing excellent

First time I have used Art Republic and I was not dissapointed. Great website and the item I ordered arrived quickly. Will definitely be using Art Republic again..

Excellent products and communication. It’s an added bonus to help freelance artists!

I ordered a piece of art but due to a mix up by Royal Mail my order didn't arrive. I contacted Saskia & sarah from Customer Services and they resolved the matter for me, quickly and efficiently. They let me know what was happening every step of the way.
My art was sent the next day, a beautiful piece, which was packaged very well.
Thank you both so much for your great Customer Service. I will definately order from you again.

Excellent customer service

good coms and great product, sent with tracking and well packed.

The frame joints on the right hand side are partially open. Did no one inspect the framers' work?
The frame is bigger than it needs to be. The lower border is too deep leaving the print image skewed towards the top of the frame.

I ordered something, they sent it, I received it. Woo hoo!

Everything went smoothly from the order to delivery. Good communication from the company advising us about the expected delivery times. We love our new art work.

Returns of artwork not easy.

To improve the customer experience:
1. State frames are not refundable as an alert at the checkout
2. Should artwork need to be returned, then do provide clear instructions on how to package to prevent inadvertent damage eg creasing.

Thank you for providing a refund on this occasion artrepublic. It was appreciated.

Best wishes.