ATCO Opiniones 

141
•
TrustScore: 4 sobre 5

3,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Bought my Atco GT30H five years ago and it hasn't missed a beat. Fantastic machine and so good that I just bought another one exactly the same, except this one has now got anti-scalping wheels - which... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Ordering process was easy, though I did not receive an email confirming dispatch or tracking number. When I contacted them to check it had been shipped was informed no tracking number was available…ve... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had a broken bit of mower and a missing screw. Contacted customer services by email. Instant reply with request for further info. Supplied and then they replied almost before I finished my email. Spa... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The mower (Liner 16s Li) arrived quickly (once some stock had become available) and was reasonably easy to assemble. Unfortunately the battery charger was missing but I managed to purchase one from a... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fabricante
  2. Jardín
  3. Mayorista de herramientas

Sobre ATCO

Escrito por la empresa

The finest cut of All

We are very proud of our heritage and the fact that we have been manufacturing outstanding lawn mowers for more than 100 years – helping owners maintain their lawns and providing the finest cut of all.

We make no compromise on our engine choice either, only using engines from the finest engine manufacturers in the world; Briggs & Stratton, Honda, Kawasaki and STIGA

Our lawn mowers can be found from royal palaces to village greens, cricket pitches to tennis courts, stately homes to your own beautiful lawn.

LAWN MOWERS
ROLLER MOWERS
RIDE ONS

Need Help!

Our UK call centre is full of trained and passionate people who are here to help - whether you need more advice on choosing a new mower, having some technical difficulties, or just looking for a spare part. Every call is important to us and we are here to ensure that all your needs are met. You can call on 0800 669 6327 Monday - Friday 9am - 5pm, or email: callcentre@stiga.com

Local Dealer

Throughout the UK we have a number of specialist ATCO dealers, who stock a large range of ATCO products – they too will be more than happy to assist you with any purchase or query you may have and all your future servicing needs.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

141 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,8

Todas las opiniones

(141)

5 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Atco Classic 18S

Quick turnaround on delivery and responsive when I had some follow up questions. I chose ATCO because it’s a heritage British brand (albeit one that is now part of a bigger international group). However would be nice to see more emphasis on the brand being used more going forward and perhaps a wider range of Atco products? Also little things like the delivery correspondence being branded Stiga etc confuse messaging etc…. Otherwise very pleased with the lawnmower it cuts fantastically well!

4 de marzo de 2025
Valorada con 5 estrellas sobre 5

Good product

Good product, arrived on time and started first time.

18 de marzo de 2025
Logotipo de ATCO

Respuesta de ATCO

Thank you for your 5* review!

Valorada con 1 estrellas sobre 5

Really poor quality mower.

Really poor quality mower.

The first came with the box open, missing parts and clearly already used.

The second came with a frayed grass box and height adjuster that is unusable. It slips out of position and some positions you can’t even get it in.

I won’t be asking for a 3rd. I’m just getting a refund.

17 de marzo de 2025
Opinión espontánea
Logotipo de ATCO

Respuesta de ATCO

Thank you for your feedback, and I'm truly sorry to hear about your experience. Receiving not just one, but two faulty units is completely unacceptable, and I understand your frustration.

We strive to ensure all products arrive in perfect condition, and it’s clear we fell short here. Your comments about the packaging, missing parts, and the faulty height adjuster are concerning and will be escalated to our quality control team immediately.

Valorada con 3 estrellas sobre 5

I was not happy with the cutting height…

I was not happy with the cutting height and the finish to the lawn. After the agent checked the mower they could not find anything wrong. I have had the blade sharpened but still waiting for drier weather to test it again. But to date far from happy with purchase.

17 de enero de 2025
Valorada con 5 estrellas sobre 5

Brought a 19"quatro and was blown away…

Brought a 19"quatro and was blown away with the cutting and how light it is for it's cut and power and build quality seem good.THX atco

25 de octubre de 2024
Opinión espontánea
Logotipo de ATCO

Respuesta de ATCO

Thank you for taking the time to leave a review with us Keith, pleased you are happy with your new lawnmower! Happy mowing

Valorada con 1 estrellas sobre 5

ATCO GTX 48HR 4WD; 3rd time broken and no ETA to fix.

Bought an ATCO GTX 48HR 4WD. 9 hours on the clock and this is the 3rd time it has broken down. Local approved dealership has closed permanently, next closest estimate 3/4 weeks to look at it. Very frustrating considering how expensive it was. Emailed ATCO but no response. Product quality and post sales very disappointing.

1 de septiembre de 2024
Opinión espontánea
Logotipo de ATCO

Respuesta de ATCO

Thank you for your feedback, and we’re very sorry to hear about the issues you’ve experienced with your ATCO GTX 48HR 4WD. We have requested more information from you so we can fully understand your situation and work to assist you as quickly as possible. We understand how frustrating this must be and are committed to finding a resolution. Please look out for our message, and thank you again for bringing this to our attention.

Valorada con 2 estrellas sobre 5

You sent the wrong part ,the part I…

You sent the wrong part ,the part I wanted you don’t stock had to go to another supplier 🙄

6 de agosto de 2024
Logotipo de ATCO

Respuesta de ATCO

Thank you for your review, I apologise that the incorrect part was ordered. You can contact us to return this, we can also provide any parts information and dedicated parts company information. We are contactable at 0800 669 6325

Valorada con 1 estrellas sobre 5

Design fault…

Bought a Attco 18i linear mower approx 5 months ago and have cut the grass 4 times due to it being repaired for a new motherboard which took 6 weeks for parts. Got it home and worked first time then wouldn't restart. Decided to investigate myself and found the plastic handle is so weak and flexible that unless you hold it close to start button it won't work. If you look at other mowers the starting handles are metal. Design fault. Just stay clear as Attco really aren't very good.

19 de agosto de 2024
Opinión espontánea
Logotipo de ATCO

Respuesta de ATCO

Thank you for sharing your experience with the Atco Liner 18S Li mower. I’m sorry to hear about the issues you’ve faced with the handle and the delay in receiving the replacement parts.

We take product quality and customer satisfaction very seriously, and your feedback is important to us. To address your concerns more effectively, I would appreciate the opportunity to investigate this matter further. Could you please contact us directly at 0800 669 6327 or at callcentre@stiga.com Providing us with additional details will help us understand the issue better and work towards a resolution.

Thank you for your patience, and we look forward to resolving this for you.

Valorada con 1 estrellas sobre 5

Atco claims goods would be sent faster…

Atco claims goods would be sent faster than it takes to cut a football pitch, they must cut it with nail clippers. Took four working days for which I paid for a next day delivery, which put myself out of pocket waiting.Overcharged for delivery

22 de julio de 2024
Logotipo de ATCO

Respuesta de ATCO

Thank you for sharing your experience with us, and I sincerely apologise for the delay and frustration you encountered with your recent order. We understand how important timely delivery is, especially when you've paid for next day service, and we're sorry that we didn’t meet your expectations.

We’re actively addressing this issue with our courier partners to ensure that this doesn’t happen again. Your feedback is invaluable to us, and we'll be working closely with them to improve the speed and reliability of our deliveries.

Valorada con 5 estrellas sobre 5

Absolutely brilliant service

Had a broken bit of mower and a missing screw. Contacted customer services by email. Instant reply with request for further info. Supplied and then they replied almost before I finished my email. Spares sent and arrived 2 days later. Absolutely brilliant service. If only other firms were as good

23 de julio de 2024
Opinión espontánea
Logotipo de ATCO

Respuesta de ATCO

Thank you for such a great review! Happy Mowing! :)

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más