Aussie Man and Van Ltd. Opiniones 

1551
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Just wow! A huge heartfelt thank to the team fortheir ongoing support. Aussie man and Van have helped us with over 50 moves! No two moves have ever been the same, yet the Aussie team have consi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We used Aussie Man & Van for our move. Great service, nice people. If you book their services, I recommend you consider helping as well, as it will result in overall more manpower and therefore you'll... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Highly recommended moving service. Couldn't have gone any better. Arranging the service was made easy by Niamh and team, answering our many questions and getting us booked quickly. The packing and re... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The best moving service of all time. So kind, timely, and professional. If you’re looking for an amazing moving experience please book with them!!! I searched the entire internet and was so happy I bo... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de mudanza y depósito
  2. también en la categoría
  3. Empresa de mudanzas
  4. Planta de almacenamiento

Escrito por la empresa

London's favourite movers! Move Better with Aussie man and van London. Removals & Storage London. Moving over 350 homes a week in London.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
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3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(1551)

82 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Great Movers, Horrible Cleaners

Great experience with the movers, absolutely horrible experience with the cleaners.

I paid for an end of tenancy clean; they showed up 90 minutes late from the upper range of when they were supposed to arrive; stole unopened long-lived food that I was intending to take to the next apartment; and finally failed to clean the apartment such that my landlord is now demanding further cleans.

Don't be fooled by their "guaranteed clean" - no landlord will accept a follow-up visit from the company that left their apartment in such a state to begin with. When pushed, they offered a 25% refund, which absolutely will not cover the call-out fee for new cleaners. Shameful.

29 de marzo de 2025
Opinión espontánea
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Respuesta de Aussie Man and Van Ltd.

Dear Ryan,
Thank you for your feedback. We are sorry to hear you did not have a positive cleaning experience. In regard to unopened items being thrown out – T&Cs state * PLEASE NOTE: The client must remove all their personal belongings out of the property before the clean takes place.*
It is very rare that our cleaning services are not up to standard and in your case, some areas were missed which we offered a free return to go back over any of the areas of concern. Nevertheless, we will take this feedback on board to improve our services.

Valorada con 5 estrellas sobre 5

Brilliant

Brilliant. Punctual and efficient!

17 de abril de 2025
Opinión espontánea
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Respuesta de Aussie Man and Van Ltd.

Dear Joanne,
Thank you for your kind review. We are pleased to hear the team were punctual and efficient.

Valorada con 3 estrellas sobre 5

Van mix up!

My experience with Aussie was a bit of a rollercoaster, mainly due to a frustrating mix-up with my van booking. I had booked for 11am (as confirmed in my email), but when I called the office at 11:15am to ask where the van was, I was told my booking was for 12 noon. After checking again, the representative confirmed it was for 11am, but then went on to say they don’t typically offer 11am bookings — only 8am or 1pm. This hadn’t been made clear when I booked, and honestly, it felt like an odd thing to bring up while I was clearly stressed.
I was then told the van was parked near my delivery address and should arrive in 10–15 minutes. However, when it still hadn’t shown up, I got a call from the driver — who explained he was actually on another job and wouldn’t be able to get to me until sometime between 1 and 2pm. He also mentioned that his booking sheet showed a 12 noon arrival, which only added to the confusion. I called the office again for clarification, and they confirmed the team was still on another job. I was also reminded that arrival times are approximate. I understand that’s stated in the terms and conditions, but I think most people would agree that approximate doesn’t mean showing up over two hours late without any prior notice or communication. What made the situation more frustrating was the lack of any follow-up from the main office. They acknowledged it was their mistake, but I received no apology, or courtesy call/email. To be honest, I chose Aussie based on a glowing recommendation from a mate, who had a great previous experience, so I was expecting a lot more. That said, the removal team themselves were fantastic. They were friendly, fast, and handled my fragile items with real care. They even let me ride along in the van to my new place and apologised multiple times for the mix-up, which was clearly out of their hands. I’d absolutely recommend the movers — but as for Aussie as a company, I’m not sure I’d be in a hurry to do the same.

5 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Agree with the other 5 star reviews

Agree with the other 5 star reviews: Punctual, detailed, quick, thorough, kind, great energy, helpful.

9 de abril de 2025
Opinión espontánea
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Respuesta de Aussie Man and Van Ltd.

Dear Laura,
Thank you for your kind review. We are pleased to hear the team were punctual and quick.

Valorada con 5 estrellas sobre 5

Brilliant move, amazing movers

Brilliant move.
Had two amazing Hungarian lads move all of our stuff with ease, they were super friendly, and also took really good care of all our fragile furniture. Amazing experience using Aussie Man

10 de abril de 2025
Opinión espontánea
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Respuesta de Aussie Man and Van Ltd.

Dear Harry,
Thank you for your kind review. We are pleased to hear the team were friendly and careful with your items.

Valorada con 5 estrellas sobre 5

Great Team

Aussie Man & Van were so great for our in-city move. The booking process was great, Tashi and Caroline were communicative and helpful. On moving day, Mark and his colleague (my apologies, I didn't catch your name!) were prompt, courteous, friendly, and so fast! They arrived 15 or so minutes before the scheduled move, asked if they could take a look at the items, and made a plan before efficiently and carefully moving everything into the van. I think all-in it took them less than 30 minutes. We met at the new flat, and they put boxes in the right rooms and were out in a flash. It was our first time using a moving company and we are so glad we chose them.

25 de marzo de 2025
Opinión espontánea
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Respuesta de Aussie Man and Van Ltd.

Dear Meagan,
Thank you for your thoughtful review! We are delighted to hear you had such a positive experience.

Valorada con 5 estrellas sobre 5

THE BEST

Punctual, detailed, went out of their way to help. They were quick, thorough, kind, great energy, helpful, nothing was too hard- it was an incredible experience. I really cant recommend highly enough. I had Oscar and Octavian and they were fantastic.

7 de abril de 2025
Opinión espontánea
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Respuesta de Aussie Man and Van Ltd.

Dear Ottie,
Thank you for your lovely review. We are pleased to hear both Oscar and Octavian provided a great service!

Valorada con 5 estrellas sobre 5

Fantastic Service!

Fantastic service, professional, efficient and will 100% be using Aussie Man and Van again!!

5 de abril de 2025
Opinión espontánea
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Respuesta de Aussie Man and Van Ltd.

Dear Conor,
Thanks for your kind review! We would be delighted to help with any future moves.

Valorada con 5 estrellas sobre 5

Very reliable and punctual service

Very reliable and punctual service. The real gentleman & van partner for your family home moving! 10/10 for their diligence and attention to details.

5 de abril de 2025
Opinión espontánea
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Respuesta de Aussie Man and Van Ltd.

Dear Customer,
Thank you for your kind review! We are pleased to hear the team were reliable and punctual.

Valorada con 5 estrellas sobre 5

Exceptional service before and during our move

Exceptional service before and during the move. Flexible, accommodating, and friendly (great company throughout the move!)

5 de abril de 2025
Opinión espontánea
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Respuesta de Aussie Man and Van Ltd.

Dear Josh,
Thank you for your lovely review! We are pleased to hear the team were friendly and accommodating.

Valorada con 5 estrellas sobre 5

What an amazing service

What an amazing service: punctual, fast, efficient. I cannot recommend Aussie Man and a Van enough.

2 de abril de 2025
Opinión espontánea
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Respuesta de Aussie Man and Van Ltd.

Dear Deirdre,
Thank you for your lovely recommendation. We are delighted to hear the team were fast and efficient.

Valorada con 5 estrellas sobre 5

Efficient, punctual, and super friendly

Efficient, punctual and super friendly. Price is clear and transparent as well. Glad to have them during those busy moving time!

20 de marzo de 2025
Opinión espontánea
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Respuesta de Aussie Man and Van Ltd.

Dear Joyce,
Thank you for your thoughtful feedback. We are pleased to hear the team were efficient and friendly.

Valorada con 5 estrellas sobre 5

Used Aussie Man and Van for my recent…

Used Aussie Man and Van for my recent flat move, and they were quick, efficient and super friendly. Made the move incredibly straightforward and stress-free, thank you so much!

25 de marzo de 2025
Opinión espontánea
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Respuesta de Aussie Man and Van Ltd.

Dear Zaid,
Thank you for your lovely review. We are pleased to hear the team were efficient and friendly.

Valorada con 5 estrellas sobre 5

Wonderful service from the team. Shout out to Hugo & Alex

Wonderful service from the team from the moment I called for an estimate through to booking and the movers on the day. I heard many negative comments and experiences from other moving companies which made me hesitant and worried about finding a trusted company. Aussie was remarkable and assured me that there are honest, kind and trusting moving companies. Hugo and Alex were polite, friendly and really careful with everything, helping me move from my tiny flat to a new house. Thank you so much for help with the move, would highly recommend and use again in the future!

24 de marzo de 2025
Opinión espontánea
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Respuesta de Aussie Man and Van Ltd.

Dear KC,
Thank you for your thoughtful recommendation. We are pleased to hear all went well with the move and would be delighted to help with any future moves.

Valorada con 5 estrellas sobre 5

Exceptional experience from start to finish

Had a great experience with Aussie Man & Van. Alina Stan assisted in my queries and was very patient with all the questions I threw at her. On the day, the movers were very helpful and efficient. Highly recommend and look forward to working with Aussie again in the near future!

19 de marzo de 2025
Opinión espontánea
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Respuesta de Aussie Man and Van Ltd.

Dear A B,
Thank you for your kind recommendation. We are pleased to hear all went well with the move and would be delighted to help with any future requests.

Valorada con 5 estrellas sobre 5

Great removals and packing service

Great removals and packing service. I had Gabor and Daniel who were very efficient and helpful, friendly and got my stuff all packed up and moved to the new place in half a day. I have used the company twice now and would use them again. Office staff communicated well too.

11 de marzo de 2025
Opinión espontánea
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Respuesta de Aussie Man and Van Ltd.

Dear Veena,
Thank you for your lovely review. We are pleased to hear Gabor and Daniel provided a great service!

Valorada con 5 estrellas sobre 5

Could not recommend more!

Could not recommend more, they seriously redefined the meaning of ‘above and beyond!’

Everyone I dealt with initially was super professional, and very happy to accommodate extra stuff. Great communication all round, thanks to Laura who set it all up for me! When we had an issue with my bank taking payment Caroline was on it and super quick with helping sort it out.

My movers (Victor + forgive me I didn’t catch the 2nd name!) were amazing. They were fast, communicative, and nice to spend the day with! When my sofa wouldn’t fit through the front door they figured out a different way of getting it round the back. They seemed really well versed & knew what they were talking about. We got the sofa in by the end, I will definitely be using Aussie for my future moves, and will be requesting the same two men! Thanks so much guys.

16 de marzo de 2025
Opinión espontánea
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Respuesta de Aussie Man and Van Ltd.

Dear Jessica,
Thank you for your glowing review! We appreciate your feedback and are delighted to hear both Laura and the removal team provided such a positive service.

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service and couldn't recommend highly enough. Arrived bang on time at 8am and the move was complete by 10am. The two guys (whose names I didn't get) we resourceful, calm and friendly. Not used before but would definitely use again and recommend to others. Thank you!

16 de marzo de 2025
Opinión espontánea
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Respuesta de Aussie Man and Van Ltd.

Dear Marie,
Thank you for your kind recommendation. We would be delighted to help with any future moves.

Valorada con 5 estrellas sobre 5

Superb.

Once again, Aussie Man and Van were fantastic. Amazing service, all the way from Tashi in the office (always helpful and swift to respond) to the three men who came bang on time and effortlessly moved everything for me. They were so polite and willing, and my moving home was a breeze. Thank you once again!

11 de marzo de 2025
Opinión espontánea
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Respuesta de Aussie Man and Van Ltd.

Dear David,
Thank you for your thoughtful review. We are delighted to hear all went well with the move.

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