Just Walk Out!
I was in the St. Helena store yesterday. Minding my own business in the town, enjoying my day off. Some young woman gave me a sample and asked me to come in, to try something. I sat in her chair and she put something under my eyes and it instantly started tightening my dark circles. I told her it felt exactly like a thing I was scammed into buying at a trade show in Vegas – something called Truffoire, approx 3 years ago. I told her I’d never used it, it did nothing and just threw it away a while ago. She proceeded to ask me about all my skincare and how much I was spending and, are you ready to see how unbelievable your eyes look now? Are you really ready? She showed me and it looked exactly like it did 3 years ago in Vegas with another similar product I was talked into. She began hard selling me, well, if it looks this good, why wouldn’t you buy it? Good? It looked ridiculous. I told her she was a snake oil type person. She asked all about my life, to turn it back around on me. She lowered her price by half to see if I would budge. I actually thought I was going to once again, walk out of that place with another product that I had no intention of using. I told her I needed to take a walk to think. She kept on pressuring me, even telling me they were closing for the day, at 3:00 pm. I told her she was full of shit. Wait, wait, let me give you my card. She made me come up to the counter and lowered her price again to the lowest of the low. I countered her with $100.00. She said no thankfully. I told her she was very good at this, but I’m better. I then walked out.
It left me with the most disgusting feeling – but I also was elated that I didn’t fall for it. Total relief. I knew exactly what this person was doing. To me, it’s amazing that a cute little town like St. Helena lets this continue. Or any town for that matter. It’s abusive, manipulative almost sociopath behavior. AND, it stung my eyes and felt like glue.
When I asked her if I purchased it, what if I didn’t like it. She said, we’re here, we are here. She said nothing about a return policy to me.
I’m sorry everyone who has gotten scammed by this company – it’s a horrible feeling.








