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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

bought a comfee airfryer has never work tried amazon first just ignored tried comfee and no help what so ever

Valorada con 1 estrellas sobre 5

Took my money but I Did not receive my order, website is down and phone number not recognised, also email I sent them has been returned as not delivered. something not right with this company and I’ve... Ver más

Valorada con 1 estrellas sobre 5

Stay away - still waiting on my order which hasn't arrived2 months later despite being adbised begiining of March I'd havethe following week... money's been taken and not response to phone calls, emai... Ver más

Valorada con 1 estrellas sobre 5

I ordered items for my wedding in 2 weeks time which have been paid for but not delivered, no one answers the phone or replies to emails. I am absolutely disgusted with the level of customer service... Ver más

Información sobre la empresa

  1. Tienda de encimeras
  2. también en la categoría
  3. Tienda de regalos

Escrito por la empresa

Airfryers online


Información de contacto

1,2

Muy malo

TrustScore: 1 sobre 5

90 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,2

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(90)

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Valorada con 5 estrellas sobre 5

Perfect

Ordered online, wonderful, original ideas for weddings. We had a guest book frame! Came swiftly, well packaged and just as described! Couldn't be more thrilled

7 de octubre de 2016
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT ORDER FROM THIS COMPANY

My experience was not a good one, it is very reflective of all the other bad rated reviews and I am sorry to say I didnt check on here first before purchasing. In my experience I would say use at your peril.

I order from all around the world and I have had less problems dealing with china, autrialia, america etc. than I have had with this company based in the uk.

Weddings are hopefully a one time event, so I put my faith in this company to deliver what I have ordered or at least communicate if there are issues. This company took our money, didnt deliver and when we tried to contact them didnt respond and if you phone you only get an automated response.

I finally got a response when my emails mentioned police, trading standards, refund. and when I put a scathing review on here.

I personally would be ashamed, if I ran a company in this way when dealing with peoples dreams of a special day.

24 de septiembre de 2016
Opinión espontánea
Logotipo de Airfryer Shop

Respuesta de Airfryer Shop

Dear Anthony,

As expressed in my emails and messages to you, I am sorry to hear that you were concerned and frustrated. Your order was processing within the advised time shown on our website and we would have responded to your email on Monday, within our response time requested (Mon-Fri). Unfortunately, your first message to us, which was on the Saturday immediately mentioned police, trading standards etc. It was not due to this we responded as this was your first message to us and therefore would always be responded to. As your message on Saturday showed your frustration and concern we therefore of course replied immediately to ease any of your concerns.

Unfortunately, I never received any response from you to any of my emails or messages. We make ourselves available by phone, email, through our website, facebook, twitter and instagram and respond to ALL enquiries within 2 business days at the most. We are always available to answer any customer enquiries.

Again, I am very sorry to read your comments and that it seems to have caused you concern.Should you wish to discuss this further, please do get back in touch with me and I would be happy to go over your concerns and thoughts.

Valorada con 5 estrellas sobre 5

A Service Less Ordinary!

I cant speak highly enough about this company. We used them for the first time buying a selection of wedding table decorations to see which we preferred. The ordering process was simple from their huge range of products. A few days after our order we had a very personal email update advising us of the position of our order (a part of our order was awaiting re-stocking). This was excellent service and so nice to have a personal email rather than a boring corporate one liner. When the order arrived it was correct and well packaged. We will be using this company for our main wedding order and would recommend them highly to anyone looking for a service less ordinary for a wedding less ordinary.

31 de marzo de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

FANTASTIC!

We requested an express delivery on personalised sweets, they unfortunately didn't make it on time, but we were offered a refund and the sweets were sent to us free of charge. Excellent customer service, shame they never arrived on time, but will use again!

8 de octubre de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

perfect...unique

i was looking for something abit different from the norm and the small favour bags were perfect. also on some sites a looked out had a high minimum order to, way more than my small wedding of 20 guests. delivery was fast which was an added bonus to.

7 de agosto de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great site - loved it for our wedding! x

great site! enjoyed browsing throughout our wedding planning :) each time I bought from here found exactly what I was looking for straight away that I just couldn’t find anywhere else. Theres just an amazing choice, checkout is simple to use and so pleased with all the little favors and our bridesmaid , flower girls presents.
Very helpful service & everything was quick to arrive, a big help.
I have recommended to friends. Thanks! x

21 de julio de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service, would recommend to anybody.

I would be happy to recommend this company, the selection and ease of buying online made this a happy shopping experience for our wedding. We bought personalised tea which we are over the moon with & I know our guests will love the cute idea! The delivery was prompt and arrived beautifully packaged. It did come with some diy to do (stickers to put on to the tea bags) but we enjoyed doing this on an afternoon of ‘wedding stuff’. 10 out of 10 & I will be using again before our wedding.

11 de julio de 2013
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT ORDER FROM THIS COMPANY

I ordered wedding favors from this company for my wedding. The company did not deliver my order despite already deducting the money from my account. I contacted this company on numerous occasions via email and by telephone. There is an automated response on the telephone stating that no one can take the call. After making contact via email, I received an automated response from this company stating "Thank you for your enquiry. One of our Customer Service Team will respond to you personally, within 2 business days.". Despite receiving these automated responses, no one actually contacted me. I continued to send emails and continued to call the telephone number. Each time with the same automated responses. I reported this company to actionfraud.police.uk and sent them a final email demanding that they refund my money. Finally I received an email where they agreed to refund my money and gave a list of occasions that they say they tried to email me, they believe their emails was going to my junk folder. There were no messages in my junk folder from them and this final email response from them got to my inbox just fine. I never received delivery of my order. I still have not received a refund but they say to allow 5 business days. I can comment on their customer service which is absolutely apalling.

5 de julio de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect in every way!

I ordered personalised napkins and sweetie jar wedding favours from A Wedding Less Ordinary and I was so impressed with the products and service, I even emailed them to say thank you! The napkins and jars were fantastic, perfect in colour and quality and finished our wedding off brilliantly! The choice available on the website was vast and I could have bought so much more! Delivery was speedy and I will certainly be looking on the site again if I need anything like this for celebrations in the future!

11 de junio de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

As described and arrived quickly

The Bride and Groom Wedding Favour boxes arrived quickly, were well packaged and not damaged at all. Glad to see name place cards also in the box. These are really cute and will accommodate the almond favours without any further 'packing around them as they are just the right size. They are perfect to accommodate the favours and also act as a place setting, so are ideal as our wedding is in Italy and we don't want too much to carry with us by plane.
Would definately recommend!!

8 de abril de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

Delivered early!

Our wedding theme is difficult to put into words, but birds are on the invitations. So while looking for ideas to hold our table names, I found these small silver birds. They are designed for place cards, but two will hold a bigger card fine (prob max A5).

After looking around, a wedding less ordinary was the only place we could buy them from individually. So we ordered 20 of them. We thought it would take a few weeks for them to be delivered, but a few days later I received a dispatched email and they arrived the next day!

Smooth transaction and no problems - would definitely recommend.

1 de febrero de 2012
Opinión espontánea
Valorada con 5 estrellas sobre 5

beautiful website.

i have to say well done on a beautiful website... i'm thrilled with everything I ordered, but i'm definately most excited about the tartan kilted groom topper for our cake :) The tartan even matches the ribbon round the cake! really quick service. Thanks!

16 de enero de 2012
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely - Would use again!

Good delivery, happy with all my purchases, the personalized napkins are especially lovely, and a delightful little extra touch to our drinks reception. I would use again and have recommended to family. Thanks.

24 de septiembre de 2011
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceeded expectations on quality and good service throughout

a lovely site, very easy to use. we were looking for favours that would look impressive and make everybody happy but we had to keep it on budget!!! I had a browse on here one lunchtime and found so many things we could have :-) needless to say i bought a 'few' things. evrything was delivered in about a week and we were both amazed by the quality for the price. it really looks like we've spent a lot more money than we did!! i'm so glad, i really wanted to give our guests something the could keep but didn't have much money left in the budget. thank you so much!!! xxx

6 de septiembre de 2011
Opinión espontánea
Valorada con 5 estrellas sobre 5

HELPFUL SERVICE

I have to agree with reviewer Claire. I was very pleased with my experience and unfortunately I don’t think many make the effort to come onto review positive experiences with companies therefore it is not a true representation overall.

I put through an order for a trinket box for my MoH. I didn’t realise I wrote too much to be engraved on the box but within an hour of placing my order, I got an email from customer services explaining that my text was too long and suggestions on how to shorten the text but keep the message the same. I was grateful for the suggestions and impressed by the quick response. 3 days later, the trinket box arrived with me. Beautiful engraving and really good quality. I cannot fault their communcitions and recommend highly enough.

Will be using again!

24 de agosto de 2011
Opinión espontánea
Valorada con 4 estrellas sobre 5

Efficient

I placed an order for ice cream scoop favours with this company and then looked at the reviews on various sites, including trust pilot. Some of the reviews were terrible and I felt a little stupid for ordering from this company without first checking out their reputation. When I tried to call them no-one answered the phone, which rang alarm bells. I contacted them by email and they responded immediately to put my mind at rest. It took three working days from ordering my faours to delivery. The favours were sent overnight and arrived in excellent condition. I have to say that the negative reviews about this company are, in my opinion, unfair. The only thing they could improve on is having someone to answer their telephones, otherwise they were fantastic. Do not be put off by the poor reviews.

22 de junio de 2011
Opinión espontánea
Valorada con 5 estrellas sobre 5

EASY TO BUY FROM - EXCELLENT SITE - IMPRESSED

Excellent site, unbelievably easy to work around.
Beautiful ideas for favours.
Prices really good & reasonable.
order arrived quickly, always impressed.
I can't wait until nearer my wedding to order more.
Thanks!

16 de noviembre de 2010
Opinión espontánea
Valorada con 5 estrellas sobre 5

GOOD FAST DELIVERY! WOULD USE AGAIN

Delivery was within a few days which was faster than I expected due to the size of my order. The quality of the favours is second to none. Excellent service delivered throughout my order. Will definately pass on the site details to friends.

14 de noviembre de 2010
Opinión espontánea

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