Ils ne savent pas faire les choses rapidement. Maintenant 2 semaines que j’attend mon produit. Ce sera pour moi la dernière fois ici. Site « français » pour un envoi en France c’est très décevant.
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Awra hijabs, actually have the rudest customer service ever. God forbid you have the audacity to want to return one of their overpriced hijabs, it’s like you are committing a crime. Customer relations... Ver más
I ordered Awra undercap, priced at £21, so I thought I was paying for a very good quality open. The company does not understand that an undercap should be light and airy and at the same time secure. T... Ver más
I purchased my very expensive hijab. The colours looked vibrant. When I received my order the colour was definitely not as it was in the picture. I was definitely disappointed. Once I inspected the h... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Founded in 2012, AWRA originally launched as 'awra hijabs' and has since grown into one of London's leading modest fashion brands. March 2019 sets a new milestone - the launch of our clothing line and rebrand. We are a team passionate about designing modest garments in-house, that are both loose in accordance to islamic dress, whilst still maintaining style. Our clothing is heavily influenced by casual/urban trends, ideal for layering and mainly comfort - everyone's best friend. Our name AWRA is an arabic term referring to the areas of the body that are required to be covered in islamic practice. We only ever stock large sized hijabs and design clothing in accordance. Our brand vision aims to provide our customers with good quality items & great customer service. We work ethically with manufacturers and suppliers from start to finish, everyone is treated and paid fairly - one of our brand values. Our packaging can be recycled and is also biodegradable, as we understand how important it is for fashion brands to be aware of the Earth and how our production processes can either support or destroy the environments we live in. We are continuously educating our team on how we can better develop our materials and practices in order to be more environmentally friendly as a company. We are also no longer introducing harmful materials such as polyester into our future collections and we aim to work mainly with natural and sustainable fibers. WELCOME TO AWRA
Información de contacto
London, Reino Unido
- info@awra.co
- www.awra.co
1,5
Muy malo
50 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Beautiful products!
21 de agosto de 2020
Opinión espontánea
Respuesta de A W R A
Thank you Susan! :-) We appreciate your review and purchases with us!
Very nice brilliant service
18 de agosto de 2020
Opinión espontánea
Respuesta de A W R A
Thank you for shopping with us! We appreciate your custom :-)
I absolutely love the hijabs!
I absolutely love the hijabs. Iv purchased from Awra multiple times and Iv not been disappointed. My favourite hijabs are the suede hijabs and the everyday collection. I love the fact the have a nice length to them and best of all the quality, Awra hijabs have amazing quality! Iv worn and washed them several times and they’re still in great condition.
18 de agosto de 2020
Opinión espontánea
Respuesta de A W R A
Thank you so much Reema for your wonderful and detailed review! We're so happy that you are happy :-)
It was perfect and didn’t slip as much as I thought
It was perfect and didn’t slip as much as I thought it would. The material was comfortable and breathable making it good for the summer as well.
18 de agosto de 2020
Opinión espontánea
Respuesta de A W R A
That's wonderful to hear Katherine! Thank you for your review and order with us :-)
Love the product I wore my scarf and…
Love the product I wore my scarf and got a lot of compliments thank you Awra
16 de agosto de 2020
Opinión espontánea
Respuesta de A W R A
That's so great to hear Mame! :-) You're most welcome
Not as good as it looks in the…
Not as good as it looks in the pictures. I will be sending my order back.
15 de agosto de 2020
Opinión espontánea
Respuesta de A W R A
Sorry to hear Mumtaz, as the items you purchased are top sellers.
You're welcome to send back any items within 14 working days of receiving them.
Perfect
Perfect material, perfect print, perfect size.
Just perfect
14 de agosto de 2020
Opinión espontánea
Respuesta de A W R A
Thank you for your valued review and custom Neelum! :-)
I think the fabric is not as good as I…
I think the fabric is not as good as I was expecting after paying 12 pounds for one scarf. Quality can be improved!
14 de agosto de 2020
Opinión espontánea
Respuesta de A W R A
Hi Sumyra! Thank you for your review and we're sorry to hear this.
We can see you have purchased our Jersey Collection, which has been hugely popular with our customers for the good quality. Perhaps this collection just doesn't work for you, we also have many other collections that are great to try out.
Thank you for your order, we appreciate your custom! :-)
Just what I wanted
Arrived as promised, scarves are lovely and large, as well as soft. Like the simple colours and will be adding to the collection
11 de agosto de 2020
Opinión espontánea
Respuesta de A W R A
We're so pleased to hear :) Thank you for your review Rayhana, you are a valued customer here at AWRA
Absolutely love these hijabs/scarves
Absolutely love these hijabs/scarves. The fabric is so soft and does not irritate my sensitive skin on my neck. The service is great too - orders arrive speedily.
11 de agosto de 2020
Opinión espontánea
Respuesta de A W R A
Brilliant! - Thank you for your valued review, we appreciate your custom :-)
Good variety!
Good service! Loved my stoles! But I do have an issue about the website ... when it’s mentioned a particular stole is available in multiple colors.. there is no option to select these colors! Please work on this! Thanks
7 de agosto de 2020
Opinión espontánea
Respuesta de A W R A
Thank you for your review Fatima! We appreciate your order with us.... and your request and feedback has been noted :)
Respuesta de A W R A
Thank you for your review and purchases with us Sawsan! We appreciate your custom :-)
Really beautiful scarves
Really beautiful scarves, packaged perfectly. One had a snag and the response was very quick with a part refund!
15 de julio de 2020
Opinión espontánea
Respuesta de A W R A
Thank you for shopping with us! We appreciate your custom :-)
Amazing high quality hijabs!
The modal rayon hijabs have got to be my best purchase!! It is so hard to find companies that do maxi hijabs for chest coverage. The flow of it, and the drapes and pleats it creates is amazing! I am able to style it in so many different ways and the material is such good quality. Will be purchasing again. I want one in every colour! Their customer service is always so great aswel. The sister is so polite.
14 de julio de 2020
Opinión espontánea
Respuesta de A W R A
Thank you for your review Shopna! We're really pleased to hear how you're loving our very popular Modal Rayon collection, we look forward to hearing from you again inshaAllah! :-)
Le service est correct dommage que ça…
Le service est correct dommage que ça soit pas très clair quand au prix payé (a cause du changement de devise). Et 14 pound l'expédition je trouve ça exagéré.
De plus les articles que G reçu sont fabriqué en Chine. Ça aussi c'est pas claire sur le site. 15 ou 20 € un produit chinois c'est abusé. Pour ma part, c'est la dernière fois que je commande chez vous.
14 de julio de 2020
Opinión espontánea
Respuesta de A W R A
Merci pour votre avis Rahamia! Vous êtes un client estimé chez AWRA, merci pour votre achat :-)
Respuesta de A W R A
Thank you for your feedback Brigette! :-)
Poor Quality
Poor Quality , need to improve material and print quality
9 de julio de 2020
Opinión espontánea
Respuesta de A W R A
We're sorry to hear this! The items from your order some customers absolutely love so it's difficult to please everyone. Price points do also reflect quality, so affordable items will not be the same quality as our most expensive lines. Your feedback has been taken on board by us - thank you :-)
brilliant service
brilliant service, such beautiful clothes. Recommended
9 de julio de 2020
Opinión espontánea
Respuesta de A W R A
Thank you for your valued review! Enjoy your new clothing! :)
Good quality but pricey, fine in sale
I bought the black slip which I love to bits!!! It’s great quality & fits great, even better that it was in sale. I also bought 3 of the soft cotton scarfs at full price....1 turned out to be faulty & wasn’t impressed with its quality for the price and This was subsequently refunded thank goodness. The other two are lovely 😊
9 de julio de 2020
Opinión espontánea
Respuesta de A W R A
YAY! Enjoy your new slip dress! :-)
As we manufacturer our clothing in the UK, prices are higher as we promise our customers we pay our workers a fair wage. We do not support fast fashion and the insanely cheap prices paid to produce cheap clothing, so please do bear this in mind when shopping for clothing with us. We are a brand that stands against child labour and poor treatment of workers.
You are valued here at AWRA - thank you for your purchases Shazia! :-)
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.