AXIS Capital Holdings Limited Opiniones 24

TrustScore: 1.5 sobre 5

1,6

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Unreliable. Got Cyber Insurance as an additional uppdate to my professional insurance . Thought would have a better peace of mind against the Cyber attacks in case it happens to me or my busines... Ver más

Valorada con 1 estrellas sobre 5

Axis Capital is trying to get all fancy now but pretending they are emailing/calling from FCA. Well we did investigate and once again they are trying another scam. Please always verify with real FCA,... Ver más

Valorada con 1 estrellas sobre 5

This company is involved in a tangled web of inter-company relations amounting in a cycle insurance policy by "Assetsure". Assetsure is a trading name of Hildon Park Ltd and they appear to be "cl... Ver más

Valorada con 5 estrellas sobre 5

Up till now for all the numerous healthcare schemes that have begun at district and provincial levels, the general image is one of failing health pointers and facilities through the country. A... Ver más

1,6

Muy malo

TrustScore: 1.5 sobre 5

24 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

Unreliable

Unreliable.
Got Cyber Insurance as an additional uppdate to my professional insurance . Thought would have a better peace of mind against the Cyber attacks in case it happens to me or my business.
I was wrong, Axis Reinsurance refused my claim after a Cyber attack that happened to me. The claim denial was vaguely explained bringing out confusing policy terms.
They will take your yearly premium , but when it comes to your claims, they will make all possible not to pay it off. They will advertise that you are fully protected, when in reality you are not. Don't rely on them for your business or any other personal coverage.
They just want your premium, you are not really covered for anything and they will make it clearly know when your claim arrives into their mailbox.

1 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

avoid at all costs

avoid at all costs. this company tries everything possible to avoid taking responsibility when you need to make a claim.
for context i made my 1st claim in 20 years of travel insurance for some stolen ski's. received the claim form and the 1st impression you get is 2 pages of them asking for any other credit card company or insurances you have that they can share or offset responisibility! when i did try and make a claim they refused to pay for our lift passes when our ski's were stolen because the lift passes themselves had not been stolen. they then wouldnt cover the cost of all the stolen ski's despite me being the policy holder making the booking with the rental company for them all. they then refused to pay for the replacement costs of the ski's totalling £1000 because of yet another technicality. basically you are paying this company a fee to their admin staff to find a loophole so they dont have to pay up. dreadful experience

8 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I find it hard to imagine a worse…

I find it hard to imagine a worse insurer to deal with, a simple claim arose in a rented property in the South of England, following protracted discussion they claimed the property had not been adequately maintained - even though almost £10,000 had been spent in the past year. The problem related to flooring under a bath, which had been replaced ten years ago, at which time the flooring was fine. Do they really want us to lift up baths and check flooring every six months? I will take them on, initially via the regulator and then in court. The irony is, they used the same loss adjustor to refuse another claim 80 miles away in London relating to a roof. Clearly, it might help to take out insurance against the insurance this company offers. Avoid.

21 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible response time

I have a landlord's insurance policy on a house. I recently had to make enquiries on a potential claim but have had 0 response and communication from the claim handlers. It seems that they are unwilling to even tell me whether I can make a claim on my issue or not.

4 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Redirection Charge is a Scam

If you are getting mails from a P.Richardson or R.Santos offering to help you recover funds you've lost to this company, it's a scam. S9S lawyer/NS2B forms/redirection charges also indicates that it is a scam.

4 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Tried very hard to wriggle out of claim

Tried very hard to wriggle out of an insurance claim, demanding all sorts of documents and then stating, bizarrely, they didn't cover "one way trips" - ie outgoing flights - which is bonkers. Who's ever heard of a travel insurance provider that doesn't cover outgoing flight cancellations (due to medical necessity)? Won't be using them again.

29 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

A difficult relationship

A difficult relationship - expectations were unrealistic and impatient. Hard to communicate effectively. Unpleasant. Would recommend care and caution in any dealings.

2 de enero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Axis Capital is still scamming…

Axis Capital is trying to get all fancy now but pretending they are emailing/calling from FCA. Well we did investigate and once again they are trying another scam. Please always verify with real FCA, they NEVER ask for money or email anyone from fake name.fcafinance.com
This people should be locked up forever! this is disgusting what they try to get away with, also blockchain will NEVER ask for money to be put in your ewallet, DON'T FALL FOR THESE NEWER SCAMS

22 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is a scam

This is a scam. They refused to return my money back. Don't invest qoth this company...run away.

29 de julio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Refused to pay out the fees to…

Refused to pay out the fees to investigate a leak despite the fact that the policy clearly states that this is covered, their reason is that the leak did not originate from a pipe, This is hindsight information that is why the source of the leak was investigated!!!
Their complain handler was very patronising and had decided to find a reason not to pay out before he heard my reasons.
I referred to the Ombudsman and complained to the insurance broker for recommending them, avoid at all cost because they will find a reason not to pay out!

31 de agosto de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company is involved in a tangled…

This company is involved in a tangled web of inter-company relations amounting in a cycle insurance policy by "Assetsure". Assetsure is a trading name of Hildon Park Ltd and they appear to be "claim administrators". So neither insurers or underwriters. There is also a company call Axis Managing Agency Ltd involved too. Perhaps a UK arm of Axis Capital?

Anyway, they have poorly handled a claim against them and are refusing to pay out the full claim amount when they are blatently liable. They have dragged it out and made my life hell.

AVOID!

14 de julio de 2021
Opinión espontánea

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