Balfe's Bikes - Dulwich Opiniones 

1005
TrustScore: 4.5 sobre 5

4,6

36 East Dulwich Road, Dulwich, SE22 9AX London, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Dropped my buke in for a new tyre, and inner tube. Despite being really busy they did the work by next day and the bike was returned with the brakes tightened as well. FAST, EFFICIENT, FRIENDLY, KNOW... Ver más

Valorada con 5 estrellas sobre 5

Visited the Dulwich branch after work; easy to find and get to. I visited on this occasion to collect an online order ahead of a big ride. The staff there were very friendly and helpful. Pricing for m... Ver más

Valorada con 5 estrellas sobre 5

Really good knowledgeable staff,(Jonathan )super (helpful ,terrific service able to narrow choices down, ordered bike in, then was able to return a week later & test ride my choices. Very happy with... Ver más

Valorada con 5 estrellas sobre 5

Great experience all round, clearly passionate staff are always at hand, giving solid advice. A rare find these days, genuinely knowledgeable cyclists. Balfes was a clear choice as to where to buy... Ver más


Información sobre la empresa

  1. Tienda de bicicletas
  2. Tienda de ropa deportiva
  3. Tienda de reparación de bicicletas
  4. Tienda de accesorios para bicicletas
  5. Ciclismo en ruta

Sobre Balfe's Bikes - Dulwich

Escrito por la empresa

The Bike Sales and Servicing Specialists.


Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.


We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.


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About Balfe's Bikes

Escrito por la empresa

Free Click & Collect
To our 12 stores across London and the South East
Free delivery
Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
0% finance
Available to help spread the cost via Klarna. Terms & Conditions apply.
Cycle to Work available
Vouchers accepted to save 25-39%
Online service booking
For our professional workshops
Balfe’s personal bike delivery
No unpacking required. Bike built and ready to ride straight away, for local customers

Información de contacto

  • 36 East Dulwich Road, Dulwich, SE22 9AX, London, Reino Unido

  • 020 7732 4170

4,6

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(1005)

4886 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Outstanding quality of service

Outstanding quality of service, comprehensive in nature, some good recommendations, and a five year old, and very well used, bike now running like new again. Not cheap, but great value.

7 de marzo de 2025
Valorada con 5 estrellas sobre 5

Excellent service

I thought they provided an excellent service. I purchased a bike for my daughter and they were extremely patient as she pedalled around the store. Very happy.

16 de febrero de 2025
Valorada con 5 estrellas sobre 5

Excellent service from Balfe's Bikes…

Excellent service from Balfe's Bikes they are extremely professional, accommodated our request and gave us ample time to consider the bikes that we were satisfied with, especially John who listens patiently to what we actually wanted and helps us choose the appropriate bike for us.
I have already recommended this service to several of my colleagues and friends.

Thank you all!
JD

25 de febrero de 2025
Valorada con 5 estrellas sobre 5

Giant Shifter problem solved!!!

Had a bit of an issue with my Giant bike which thanks to the guys in the workshop got fixed really quickly. Friendly and helpful local bike shop. 😁

22 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

All the staff at Balfe's Bike Dulwich…

All the staff at Balfe's Bike Dulwich are very knowledgeable, Kevin who sold me my electric bike, listened to what I wanted and didn't push the most expensive bikes. It wasn't too much trouble to add on mud guards and a bike rack and I was able to pick the bike up on date that that was arranged.

10 de febrero de 2025
Valorada con 3 estrellas sobre 5

Took two weeks to do the service

Took two weeks to do the service, left one part still needing replacing, tyres were flat so had to pump them up myself and the up/down gear button was the wrong way around so had to fix that myself. Plus - as it was the first service - expected a discount but they gave me £10 off a £300 service. Wouldnt recommend.

10 de febrero de 2025
Logotipo de Balfe's Bikes - Dulwich

Respuesta de Balfe's Bikes - Dulwich

Hello James,
Thanks for spending the time to explain your experience. I will have a chat with the mechanics that assessed and worked on your bike, as it seems like some attention to detail was missing from the service, sorry about that. Once the part that we were waiting for arrived the bike was completed the same day, however the part did take longer than expected to arrive from Specialized. The first free service is offered in the first 6-8 weeks and is a running in service, due to the bikes age and condition it is not possible to carry this out.
The final part for your bike is here in store if you want to come by for it.
Sorry for falling short of the level of service we aim for and expected.
Thanks, Joseph (Store Manager)

Valorada con 5 estrellas sobre 5

Great

Kevin was great at making sure bike all prepped and ready for use with mudguards and lights! Thank you for your hard woek

2 de febrero de 2025
Valorada con 5 estrellas sobre 5

Very knowledgeable

Very knowledgeable, extremely helpful and approachable. My bike now rides better than ever, after their service and tweaks.

22 de enero de 2025

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