this is a serious bike shop. Everyone there from the mechanic to the front of house guys, just gets it. It was an absolute pleasure to get our bike there. Nothing silly just exactly what we needed.... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Everyone was really helpful and knowledgeable, from first phone call to test drive and then collection. I was unsure about size, setup and how it worked with cycle to work scheme. I initially phoned t... Ver más
Small but well equipped shop, fast orders when item not in stock. Great Team, very helpful! I got discounts which make me even more happy so I can spend money on whiskey and coco to keep me going on... Ver más
Great bike, not great service. Took a lot of chasing to confirm the bike had arrived and was ready for a test ride. After the test ride I waited whilst the mechanic fitted the mudguards, only to dis... Ver más
Información sobre la empresa
- Tienda de bicicletas
- Tienda de ropa deportiva
- Tienda de reparación de bicicletas
- Tienda de accesorios para bicicletas
- Ciclismo en ruta
Sobre Balfe's Bikes - Islington
Escrito por la empresa
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Escrito por la empresa
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Información de contacto
33 Essex Road, Islington, N1 2SA, London, Reino Unido
- 020 45315550
4,7
Excelente
1 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Balfe's Bikes - Islington
We appreciate your positive feedback! We are glad you were pleased with our efficient service and good communication. Kind regards, Balfes Bikes
Great customer service
Great customer service. The Islington staff were very helpful and attended to every single request.
3 de agosto de 2025
Respuesta de Balfe's Bikes - Islington
We're happy to hear that our staff were helpful and attentive to your requests. We appreciate you taking the time to share your positive experience with us. Kind regards, Balfes Bikes
Great service
3 de agosto de 2025
Respuesta de Balfe's Bikes - Islington
Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear you had a great experience in our Islington store. Your support means a lot to us, and we’re always here if you need anything in the future. Kind regards, Balfes Bikes
Respuesta de Balfe's Bikes - Islington
We appreciate you taking the time to leave us such a wonderful review! We are so glad you consistently have a great experience. Kind regards, Balfes Bikes
promptness and informativeness
23 de julio de 2025
Respuesta de Balfe's Bikes - Islington
Thank you so much for your kind words! We're glad to hear you found our service prompt and informative — it's exactly what we aim for. If there's ever anything else we can help with, don't hesitate to reach out. Kind regards, Balfes Bikes
Always 5* service
27 de julio de 2025
Respuesta de Balfe's Bikes - Islington
Thank you for your continued trust and for the 5-star feedback! We're thrilled to know you've consistently had great experiences with us. It's a pleasure to serve you, and we look forward to continuing to deliver top-notch service every time. Kind regards, Balfes Bikes
Respuesta de Balfe's Bikes - Islington
We're so glad to hear that you had such a positive experience with our team! Thank you for your fantastic feedback; it means a lot to us. Kind regards, Balfes Bikes
Respuesta de Balfe's Bikes - Islington
We appreciate you highlighting our friendly team and great service; it means a lot to us. Kind regards, Balfes Bikes
Great Customer Service
The customer service was excellent. I received great assistance at the store.
8 de julio de 2025
Respuesta de Balfe's Bikes - Islington
We're happy to hear that you received excellent assistance! We appreciate your positive feedback and are glad you enjoyed your experience in our store. Kind regards, Balfes Bikes
Respuesta de Balfe's Bikes - Islington
We appreciate your kind words and are so glad that we could be of assistance to you. Kind regards, Balfes Bikes
Personal attention to detail is much…
Personal attention to detail is much appreciated
1 de julio de 2025
Respuesta de Balfe's Bikes - Islington
We're happy to hear that our attention to detail was appreciated. Thank you for your positive feedback; it means a lot to us. Kind regards, Balfes Bikes
Respuesta de Balfe's Bikes - Islington
We appreciate your feedback and are happy you enjoyed our service. We will work to reduce wait times in store, we understand that it may have been a busy period in store. Thank you for your feedback. Kind regards, Balfes Bikes
Thank you for helping me with setting…
Thank you for helping me with setting up advance roller rack on brompton and also tweaking the pashley! I appreciate that i can book appointments online and things happen on time.
16 de junio de 2025
Respuesta de Balfe's Bikes - Islington
We're happy to hear that we could assist you with setting up your advance roller rack and tweaking the pashley. We appreciate your feedback regarding our online booking system and punctuality. Kind regards, Balfes Bikes
Wonderful service from the staff…
Wonderful service from the staff especially Steve! Prepped my new MTB and off I went!
22 de junio de 2025
Respuesta de Balfe's Bikes - Islington
We're happy to hear that you had such a positive experience! We appreciate your recognition of our team's service in getting your MTB ready. Thanks! Kind regards, Balfes Bikes
Fixed my bike within an hour
Fixed my bike within an hour. Excellent service. Thank you
20 de junio de 2025
Respuesta de Balfe's Bikes - Islington
We're happy we could fix your bike so quickly! Thank you for your positive feedback; we greatly appreciate your excellent review. Kind regards, Balfes Bikes
I ordered a 3rd bike within 7 days
I ordered a 3rd bike within 7 days, but it didn't arrive in time and they didn't call- so when I rocked up, there was not bike! But they delivered it a few hours later though- phew!
19 de junio de 2025
everything was a mess an an unprofessional rip off !!
everything , my name is Lucian Dumea. a catalogue of disaster. You name it they did it incorrectly.took the the bike eventually to finsbury park = perfect service. Balfes you really need to rethink !!! no apology for any of my inconveniences .
24 de junio de 2025
Opinión espontánea
Excellent and recommend.
Excellent and recommend.
The guy I dealt with, I think it was Patrick, was very knowledgeable and friendly. I was served immediately (it was a weekday) and professionally. The store was clean and welcoming.
I chose a bike that was amazing that I am really happy with. Patrick was a huge help.
I then went for lunch and when I got back the bike was ready and I easily cycled off on my way.
Brilliant job, looking forward to my ongoing relationship with Balfe Bikes.
19 de junio de 2025
Item Not accurately described in online ad or on front of package
The saddle bag only fits on a Giant saddle, it tells you in small print on the back of the packet. Because I’d torn the plastic they wouldn’t take it back
11 de junio de 2025
Very helpful service from Alexander as…
Very helpful service from Alexander as always 👏🏿
5 de junio de 2025
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.