recently had an issue with the crank arm on my new Specialized Turbo Creo 2. The team at Balfe’s Bikes dealt with it professionally and replaced both crank arms under warranty at no cost. Communicatio... Ver más
Localización
Cambiar localización36-40 Richmond Road, KT2 5EE Kingston Upon Thames, Surrey, GB
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Consulta las opiniones de los clientes
Excellent service and large selection of bikes. The staff took the time to listen to what I was looking for and even took the time to show me how the two child seats would attach to the bike.
Wes and the team at Balfes Kingston helped me out massively, on a Satursday afternoon not long off closing time. My commuter bike had gearing issues, which the team diagnosed, and replaced the gear ca... Ver más
Excellent experience buying our new MTBs. We have been using Balfe's in Kingston for a few years for components and some bike servicing and have talked bikes with their very knowledgeable staff. Thi... Ver más
Información sobre la empresa
- Tienda de bicicletas
- Tienda de ropa deportiva
- Tienda de reparación de bicicletas
- Tienda de accesorios para bicicletas
- Ciclismo en ruta
Sobre Balfe's Bikes - Kingston
Escrito por la empresa
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Escrito por la empresa

- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Información de contacto
36-40 Richmond Road, KT2 5EE, Kingston Upon Thames, Surrey, Reino Unido
- 02045315552
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent service and large selection…
Excellent service and large selection of bikes. The staff took the time to listen to what I was looking for and even took the time to show me how the two child seats would attach to the bike.
As ever the advice from the staff and…
As ever the advice from the staff and the service support that made my first 35 mile round trip to London a great experience.
Awesome staff
Awesome staff, great service and super quick to get my bike ready! Thanks!
recently had an issue with the crank…
recently had an issue with the crank arm on my new Specialized Turbo Creo 2. The team at Balfe’s Bikes dealt with it professionally and replaced both crank arms under warranty at no cost. Communication was clear throughout, the repair was completed quickly, and the bike is now working perfectly. It’s reassuring to know they stand behind the products they sell and take care of their customers when something goes wrong. Thank you for the excellent service. Highly recommended.
Very knowledgeable and skillful…
Very knowledgeable and skillful mechanic.
Completed the work that was expected with the minimum of fuss and good humour.
Would definitely use Balfes again.
Very quick and professional service…
Very quick and professional service thank you very much
Knowledgeable staff and great customer…
Knowledgeable staff and great customer service. I was helped to find the right bike with brilliant advice.
Great service
Great service , very helpful in advising my some on the selection and size of his mountain bike
Excellent service from the Kingston…
Excellent service from the Kingston branch workshop. Extremely helpful and pleasant to deal with.
Curtis is a star with an amazing can do…
Curtis is a star with an amazing can do attitude that overcame difficult parts supply issues and got my bike serviced in time to do a 560 km ride. The bike never missed a beat! Thanks guys
Scott was excellent
Scott was excellent. Changed my chain ring same day. Great Guy.
Outstanding personalised service
Staff were attentive, helpful and too their time to answer questions (however daft). Tailored advice on bikes & accessories and didn't always recommended the most expensive or show bias to a specific brand.
Absolutely exceptional service
Absolutely exceptional service, took the time to check everything over before proceeding and kept me informed and involved.
Absolutely first class work, completely over the moon.
Thank you!
Speedy repair carried out on the spot
Speedy repair carried out on the spot. Good advice given to help prevent reoccurrence. Can't fault.
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Crazy Repair progress
Hi, I had a bike accident which required the brake lever to be replaced. I walked in to get a quote. I got tild I can drop off bike whenever to get it fixed. Came back a month later got told they don’t have time that day. I than called to rearrange, got told that I have to use the booking system. I used the booking system, booked a day 2 weeks in advance. Described what needed to be done. Stated brand, type etc. of my bike which they also sell. Turned up to drop it off for repair and they told me it would take 4 to five days as they have to order parts first. Why was that not the case first time I came. Why did they not call to check? They had the info 2 weeks. This is extremely time consuming. Will now get it done somewhere else or do it myself.

Respuesta de Balfe's Bikes - Kingston
Great Experience
I had a great experience. The item I was looking for wasn't widely available, but it was in stock here at a competitive price. Delivery to the store for collection was quick, and the whole process was smooth and hassle-free. I'd be happy to shop here again.
Great service
Great service. You were extremely busy and work did take 3.5 days. Thanks to Can and Scott who were very professional, clear and friendly.
Excellent advice from staff
Excellent advice from staff, explaining what are the best options for repairing my bike and then doing the repair fast
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