Called the store and spoke to Matt. Really friendly and helpful. Went to the store about half an hour later. The young guys on the desk at the service area was friendly professional and knowledgeable... Ver más
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Consulta las opiniones de los clientes
A superb experience in buying a fantastic bike that I am delighted with. You don’t just purchase a bike you join the Balfes family. A family that loves cycling and all it has to offer. I am totally... Ver más
Over and above expectations. Headset starts to make an alarming knocking sound. In to Reigate branch and on the spot identified the star nut had rusted away. Booked for a headset service in four days... Ver más
Would have been 5 stars except for the fact I kept trying to speak to your Gatwick branch which was the nearest branch for me but no one would answer the phone. So I then phoned Reigate who did answ... Ver más
Información sobre la empresa
- Tienda de bicicletas
- Tienda de ropa deportiva
- Tienda de reparación de bicicletas
- Tienda de accesorios para bicicletas
- Ciclismo en ruta
Sobre Balfe's Bikes - Reigate
Escrito por la empresa
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Escrito por la empresa

- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Información de contacto
43 Bell Street, RH2 7AQ, Reigate, Surrey, Reino Unido
- 01737 242163
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Absolutely spot on. !
Called the store and spoke to Matt. Really friendly and helpful. Went to the store about half an hour later. The young guys on the desk at the service area was friendly professional and knowledgeable about everything to do with cycling. Gave me some really useful info about maintaining my bike and things to look out for to ensure I maintain it properly and save money in the long run.I cannot fault the staff or the service. The replaced an inner tube for quickly. I thought I might need two but they suggested because of the age of the bike probably no need. They were right. Could have got an extra sale but instead that gave got a long term new customer. Would not hesitate to recommend them
Really helpful staff
Really helpful staff. Worked on a crank replacement and talked me through all the work. Clear about pricing and were able to easily add a stand to the bike at minimal cost.
Incredibly helpful
Incredibly helpful, knowledgeable and courteous customer service (Reigate branch). Excellent products and brands competitively priced. Highly recommend.
A superb experience in buying a…
A superb experience in buying a fantastic bike that I am delighted with. You don’t just purchase a bike you join the Balfes family. A family that loves cycling and all it has to offer. I am totally hooked. My round trip to Balfe’s is 60 miles and I believe it is worth that journey.
Fast efficient service
Fast efficient service. Arrived to find bike ready and after a comprehensive fitting session was ready to go. All staff were very helpful and informative.
Will certainly recommend Balfe to friends.
Very helpful and knowledgeable
Very helpful in recommending and providing specific bits of kit for my wife's bike
Service as you'd want it.
The communication was very good. The arrival time earlier than expected. Friendly staff.
Richard in the workshop was very…
Richard in the workshop was very helpful and willingly gave up his time and expertise to try to help address the problem with my Trek. Gold star ⭐... The other Reigate staff were also very customer focused and approachable.
Excellent customer service and…
Excellent customer service and knowledge of products. Simon was extremely helpful.
Very attentive and responsive to the…
Very attentive and responsive to the client's needs. Excellent service.
Would have been 5 stars except for the…
Would have been 5 stars except for the fact I kept trying to speak to your Gatwick branch which was the nearest branch for me but no one would answer the phone. So I then phoned Reigate who did answer and could place my order.
They-probably deserved 5 stars as did the delivery people.
Excellent customer service.
Great service from very knowledgeable…
Great service from very knowledgeable staff. Anthony was very patient in answering my many questions.
I felt the information regarding the…
I felt the information regarding the Ebike I bought was not accurate information and a little misleading but the bike does the job and is fine just not exactly how they described it
Great range and prices plus fabulous service
Great range of bikes and very good prices but what really sets this Reigate team apart is their knowledge, enthusiasm and service. I bought two bikes here and Anthony who served me was an absolute star. I learnt loads, bought lots more than intended, but left the shop with two perfectly set up bikes. I wouldn’t go anywhere else.
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