Balfe's Bikes - Reigate Opiniones 

992
TrustScore: 5 sobre 5

4,8

43 Bell Street, RH2 7AQ Reigate, Surrey, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Called the store and spoke to Matt. Really friendly and helpful. Went to the store about half an hour later. The young guys on the desk at the service area was friendly professional and knowledgeable... Ver más

Valorada con 5 estrellas sobre 5

A superb experience in buying a fantastic bike that I am delighted with. You don’t just purchase a bike you join the Balfes family. A family that loves cycling and all it has to offer. I am totally... Ver más

Valorada con 4 estrellas sobre 5

Over and above expectations. Headset starts to make an alarming knocking sound. In to Reigate branch and on the spot identified the star nut had rusted away. Booked for a headset service in four days... Ver más

Valorada con 4 estrellas sobre 5

Would have been 5 stars except for the fact I kept trying to speak to your Gatwick branch which was the nearest branch for me but no one would answer the phone. So I then phoned Reigate who did answ... Ver más


Información sobre la empresa

  1. Tienda de bicicletas
  2. Tienda de ropa deportiva
  3. Tienda de reparación de bicicletas
  4. Tienda de accesorios para bicicletas
  5. Ciclismo en ruta

Sobre Balfe's Bikes - Reigate

Escrito por la empresa

The Bike Sales and Servicing Specialists.


Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.


We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.


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About Balfe's Bikes

Escrito por la empresa

Free Click & Collect
To our 12 stores across London and the South East
Free delivery
Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
0% finance
Available to help spread the cost via Klarna. Terms & Conditions apply.
Cycle to Work available
Vouchers accepted to save 25-39%
Online service booking
For our professional workshops
Balfe’s personal bike delivery
No unpacking required. Bike built and ready to ride straight away, for local customers

Información de contacto

  • 43 Bell Street, RH2 7AQ, Reigate, Surrey, Reino Unido

  • 01737 242163

4,8

Excelente

TrustScore: 5 sobre 5

992 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(992)

4856 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Fair and honest service, but not perfect

I booked my bike for a standard service. Additionally I requested that the tubeless tires have the sealant replaced and asked them to look at the power meter (fitted as standard on the bike, a brand that is supplied by the shop) as it was no longer working. On the plus side, I received a call from the workshop to say the bike was in such good condition it didn't require a full service, only a tune up. I thought this very honest and fair. On the debit side, I was told they didn't know much about power meters and they couldn't help with that. I was disappointed by that response.

7 de marzo de 2026
Valorada con 5 estrellas sobre 5

Very helpful staff

The helpfulness of the staff team with positive recommendations for the service of my bike.
Bike looks amazing. The written report regarding the state of the bike and the work carried out was comprehensive and recommendations moving forward was welcomed.

2 de marzo de 2026
Valorada con 5 estrellas sobre 5

Matt was first class

Matt was first class. His service and patience in explaining a lot of information on my new bike went above and beyond. Very appreciative of him and his teams help. This is now my go to cycle shop!

12 de febrero de 2026
Valorada con 3 estrellas sobre 5

Helpful but at a price

After having issues fitting a cassette to some new wheels, I took some advice from Balfes, at which point it was recommended to purchase a new one, which fortuitously was in stock. The price however was a rather eye watering £120, which I felt obliged to pay considering the help I was given.

However despite a price match being advertised for like for like products at the more typical £60-70, Balfes decided not to honour it, meaning an extremely expensive trip. As a long standing customer, I was left disappointed and severely out of pocket.

14 de febrero de 2026
Valorada con 5 estrellas sobre 5

Fantastic Service

The team spent so much time with me helping and explaining what everything is, looking at bike options and what i need etc. Couldn't recommend Balfe's Bikes, Reigate more highly ... fantastic service. Thankyou.

14 de febrero de 2026

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