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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Stay away from this shop. Bananafingers used to be my favourite shop, and I've been a loyal customer for many years. After changing owners / moving to Italy, support are completely absent, and it's... Ver más

Valorada con 5 estrellas sobre 5

Love these guys; great customer service and they went above and beyond to make sure I got my bouldering pad. Cannot recommend enough!

Valorada con 5 estrellas sobre 5

Got a brilliant jacket from here that was an absolute bargain ! Arrived really quickly & well packed. Customer service was lovely as well. I fully support smaller shops where & when I can and these... Ver más

Valorada con 5 estrellas sobre 5

Have never had any problems with Bananafingers, they've always provided impeccable, professional service for all of my various interactions, even when I've had warranty issues with a pair of shoes. I... Ver más

Información sobre la empresa

  1. Tienda de ropa y equipos para actividades al aire libre
  2. Tienda de artículos de campamento
  3. Club de escalada
  4. Tienda de artículos para deportes al aire libre
  5. Escalada en roca

Escrito por la empresa

BananaFingers is one of the leading UK based rock climbing gear shops. Stocking everything from climbing shoes, chalk, hiking boots, backpacks, clothing and more specialist gear.


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,6

Todas las opiniones

(2735)

12 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Thumbs up!

Have never had any problems with Bananafingers, they've always provided impeccable, professional service for all of my various interactions, even when I've had warranty issues with a pair of shoes. In short you're in safe hands. Good kit, good prices, clear website, speedy delivery, good after sales service, all in all a great business. Many thanks!

3 de noviembre de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

I recently bought a pair of shoes …

I recently bought a pair of shoes through Banana Fingers as a birthday present for my boyfriend. I had a couple of questions relating to the purchase and so I got in touch with the team shortly afterward. The staff were friendly, professional very prompt in their replies. In turn, the shoes arrived very quickly and I'm delighted with the product (and the price). I've only ever heard good things about Banana Fingers and I would whole heartedly recommend them.

30 de octubre de 2017
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good shop

Good shop, good selection of products and everything turned up as ordered.

The only two (really small nit-picky) things I would recommend on improving is:
1) The sizing selections for trousers/jeans. Why refer to things as large, medium etc...then include a chart referencing the sizes. Why not just use those sizes. Less confusing.

2) Make the site navigation less cluttered. Its almost a list of sub-navigation options with no main top level options included. It's a small gripe but does make trying to find things a little harder.

29 de octubre de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience!

I got a good deal on a Rab Resolution jacket (a high amount of high-grade goose insulation and a fully waterproof shell). It was out of order but it was possible to order in advance. It took a short while, but after emailing with customer service, I got speedy and friendly replies from Lucas, assuring me the item would be shipped asap. I've just received the jacket, in good condition. It is a good fit and I'm sure it will keep me warm and dry. Good items, good prices, good service. Recommended!

28 de octubre de 2017
Opinión espontánea
Valorada con 1 estrellas sobre 5

Never again wouldnt reccomend .false advice

£90 down on an order after taking advice off them ...bought a pair of climbing shoes and they were the widest shoe they stock ...even got a size larger and when i put them on to climb in (told they would stretch) they made my foot bleed because of the pressure and now im stuck with shoes that dont fit and basically a pair of expensive paperweights ....no refund as i have bled in them...also got ignored after a few messages and no one has offered any sort of compensation in the way of getting back the offset from cost or a voucher ...just get ignored ....AVOID AT ALL COSTS

26 de octubre de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast delivery (unlike many other …

Fast delivery (unlike many other companies sending their stuff from France or Germany). Also, it means that sending back within the UK would be cheaper but there was no such need as the shoes I ordered met my expectations.

25 de octubre de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

A satisfied customer

Really happy with my first order from bananafingers.co.uk The delivery was ahead of time and all items were of the right size, including an awesome pair of aka Sportiva Genius! Will use them again!

23 de octubre de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

On Line Order

I ordered a pair of Red Chilli Octan climbing shoes online. They were delivered quickly without fuss. Having visited the Banana Finger shop they have a good selection of shoes at competitive prices as well as other adventure training equipment/clothing. I would definitely consider using them again.

23 de octubre de 2017
Opinión espontánea
Valorada con 4 estrellas sobre 5

I bought a Snaps Grand Wrap boulder pad …

I bought a Snaps Grand Wrap boulder pad and was very happy with the speed in which it arrived and not having to pay extra for getting an extremely bulky item delivered, however when it arrived it was not the same colour as shown on the website and there was not an option to change the colour. It doesn't bother me that much as I bought it for function rather than looks but would have preferred it in green rather than fluorescent yellow 😎

16 de octubre de 2017
Opinión espontánea

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