Needed a new scanner for my POS system. Chatted with rep and they recommended one that was a direct replacement. After receiving scanner it didn't work and would need to be programmed. Chatted with re... Ver más
La empresa ha respondido
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Needed a new scanner for my POS system. Chatted with rep and they recommended one that was a direct replacement. After receiving scanner it didn't work and would need to be programmed. Chatted with re... Ver más
La empresa ha respondido
The printer never worked for more than 1 hour at a time. After spending 3 days on the phone with the manufacturer they told to call where I bought from for a replacement. Barcode Giant wanted to call... Ver más
Very bad experience, charged me for 6 rolls of paper instead of 6 cases. They were 6 times as expensive as another online store I usually deal with, then wouldn’t even send me an email to send the pro... Ver más
I purchased TMU printers on website but filling wrong shipping zip code.I contacted the customer service and Brendan, customer care rep, gave me a quick help by contacting the UPS shipping manager dir... Ver más
Barcode Giant carries an extensive selection of barcode equipment including barcode scanners, barcode printers, auto ID, and point of sale products. Our online store features the absolute lowest prices.
Estados Unidos
Overall good to deal with. They have worked with me on several pricing challenges. My only complaint would be product availability which is not always within their control.
Partially shipped order as several of the same items were on back order. Company communicated issues and met alternate ship date on back order. Prices are competitive.
Miss leading and little product information make a choice from. Will not use again.
This one really works great. I had the old model of this same tracker ball & it lasted at least ten years. This new model is a little smaller and has rubber on the bottom so it does not slide. I love it - thanks a lot for still stalking this model.
Great team at Barcode Giant, thanks for the continued hard work. I will definitely be using them again due to the great service, good quality product, and all at a good price.
I did not think the baterry would work. The salesan took the time to check the specs and determined I had a match. I am back in business!
Responsive team and quick delivery.
Excellent experience.
The work they do is excellent, only as a suggestion if they do not have the product available, do not put it on the page that is in stock. because I have to wait longer.
Thank you.
Barcode Giant always has what we need and gets it to us quickly!
The shipment of the items was very poor ..
Customer service has dropped considerably over the years. We often have to write followups asking if they got our equipment order or to please send the tracking number.
Frustrated by a lack of response last week from our sales rep over an urgent order, I submitted both an email and a "chat request" indicating my disappointment with service and asking for a response. We heard from our rep on both channels a few minutes later. In one, he apologized as he had been "on the phone", and on the other -- seemingly forgetting he'd just said he'd been on the phone -- he apologized saying he had "just arrived to the office". It seemed dishonest.
The unit came w/o a power cord. No mention in any of the specs. Totally disorganized as far as the shipping goes. Seems like a garage operation. Buy from elsewhere.
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