After the eye test at Polegate yesterday the optician squeezed in an extra test in order to refer me to the hospital since there was a query to be checked by the hospital. I was unable to find frames... Ver más
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After the eye test at Polegate yesterday the optician squeezed in an extra test in order to refer me to the hospital since there was a query to be checked by the hospital. I was unable to find frames... Ver más
La empresa ha respondido
Thank you to the team especially Kelly for always accommodating us without feeling rushed. My daughter's always looking forward to have her eyes checked because of the team's warmth and kindness. Step... Ver más
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The staff were friendly, professional, and very helpful throughout the whole appointment. The eye test was thorough, and everything was explained clearly without feeling rushed in any way. As it happe... Ver más
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I've been wearing Gas permeable rigid lenses for 61yrs & always sorted new ones in London. The clinic closed & so I tried Barracloughs as quite a few friends recommended. They were absolutely brillia... Ver más
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Escrito por la empresa
We are an independent group who have been caring for eyes for over 68 years. Established in 1957 by Frank Barraclough in St. Leonards and later joined by Peter Stiles, we gained a reputation founded on expertise combined with a kind and helpful manner.
Investing in the latest technology and equipment such as OCT imaging and Optomap® retinal scanning and keeping the practices modern and up to date has all helped in passing the 65 year milestone.
However, a significant contribution has been made by the people working in the company and a large proportion of our staff have been with us for many years enabling them to build excellent relationships with our clients. We're proud of the solid reputation we have built up over the years and will continue to deliver the very best possible service when it comes to eye care and customer care.
Escrito por la empresa
Head Office: 41 Western Road, TN40 1DT, Bexhill-on-Sea, Reino Unido
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Respuesta de Barracloughs the Opticians
The optician, Ms Nuleen Panday, was very thorough and explained what she was testing for, so I understood the processes. She showed me the results of the optometry and explained what the images showed. The receptionists were very helpful and welcoming, as usual. There was no waiting time for my appointment.

Respuesta de Barracloughs the Opticians
The whole service is fantastic; from booking, through the actual testing and the settling of the bill. Highly recommended.

Respuesta de Barracloughs the Opticians

Respuesta de Barracloughs the Opticians
All staff were polite and very helpful and I was give a clear explanation all the way through the procedure.

Respuesta de Barracloughs the Opticians

Respuesta de Barracloughs the Opticians
Friendly and knowledgeable staff. Thorough eye examination with results thoroughly explained.

Respuesta de Barracloughs the Opticians
skilled and careful and caring assessments with good follow up.

Respuesta de Barracloughs the Opticians
A big thanks to Stephen who carried out a thorough inspection and made me feel comfortable throughout. As always a big thanks to Mel (part of the furniture) for her advisement on the choice of frames etc.To everyone at the Bexhill branch, thank you all for your continued warmth and help throughout the many years I have been a customer.

Respuesta de Barracloughs the Opticians
Personal attention
My current glasses (for reading) were adjusted by an assistant with care, as they did not need replacing

Respuesta de Barracloughs the Opticians
Dr Javadnia always impresses me, but everyone else was wonderful too (Amanda, Ginnie and Isabella.The staff is the main reason I prefer to use Barraclough rather than the other opticians in the High Street.

Respuesta de Barracloughs the Opticians

Respuesta de Barracloughs the Opticians
I was seen on time. I didn't feel rushed during the examination. My glasses were checked, tightened & cleaned & I was even supplied with a new case, as I had accidently stepped on mine recently.

Respuesta de Barracloughs the Opticians
I was served by Charlene today and found her customer service skills to be impeccable. She is polite and nothing was too much trouble for her to make sure I chose the correct glasses. Highly recommend and wouldn’t go anywhere else!

Respuesta de Barracloughs the Opticians
Not only was a health condition picked up and a referral made but I received amazing customer service from Emma Bond who was incredibly patient with me and spent a considerable amount of time helping me with frames, lenses and tint options. I really appreciated the valuable experience that she clearly has.

Respuesta de Barracloughs the Opticians
The test and fitting was good, I would prefer to have given a review after collecting my new glasses.

Respuesta de Barracloughs the Opticians
All the staff in the Bexhill Branch were very friendly and courteous.

Respuesta de Barracloughs the Opticians
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