Bathshop321 Opiniones 

3692
TrustScore: 4.5 sobre 5

4,3

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Everything was efficiently dealt with and delivery timescale was better than I had expected. The only downside which I guess Bathstop had no control over was the toilet seat was delivered by DPD in da... Ver más

Valorada con 3 estrellas sobre 5

Mixed review!! This screen was bought to replace one previously installed, this was the closest match I could find. It wasn’t easy even for a professional bathroom fitter to follow the instructions... Ver más

Valorada con 5 estrellas sobre 5

First class service from Bathshop321. I was contemplating the purchase of a sink / worktop but needed specific measurements to ensure the unit would fit. I sent an email to Bathshop321 and received... Ver más

Valorada con 5 estrellas sobre 5

☺️ We are very happy! A complete new bathroom at a very reasonable cost. Everyone at Handforth were so good - helpful, pleasant and a joy to deal with. Particularly Cath and Jill who went to gr... Ver más

Información sobre la empresa

  1. Proveedor para baños
  2. Reformas de baño
  3. Tienda para la reforma del hogar

Sobre Bathshop321

Escrito por la empresa

Bathshop321 is a family-run UK business offering a wide selection of bathroom suites and products for sale online including baths, toilets, basins & sinks at the best price possible prices.

We are The UK's Best Value Bathroom Shop.

We supply thousands of quality well priced, quality bathroom suites every month from market leading brands and help customers to design and choose products for standard bathrooms, wet rooms, compact & small bathrooms, en-suites as well as complete bathroom solutions.

Our Bathroom products come in a variety of styles including modern & contemporary suites, L and P shaped shower baths, corner, whirlpool and double-ended baths. We also have a range of accessories including wetroom & bath panels, concealed cisterns, taps, shower enclosures, vanity units and basins, bathroom heating and furniture.

Established in 2009, our underpinnings stem from over 40 years of experience in supply and manufacturing of stylish and affordable bathroom suites and accessories.

Our dedicated team of bathroom experts are on hand 5 days a week to ensure you buy the right bathroom products for your project; this is reflected in our ‘Rated Excellent’ Trustpilot score.

Just call 0330 053 6040 to speak to one of our friendly and knowledgeable UK team members..

*Subject to Terms and Conditions.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 75% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,3

Todas las opiniones

(3692)

32 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great customer service and support

Great customer service and support, agent was fabulous

17 de enero de 2024
Logotipo de Bathshop321

Respuesta de Bathshop321

Thank you very much for your kind feedback - I am glad you were happy with our service and hope to assist you again in the near future

Valorada con 3 estrellas sobre 5

Decent service but poor communication

Decent service but poor communication. They send you an email the day before delivery asking you to email them if you are not going to be at home. I emailed the straight away to ask if my purchase could be delivered in the afternoon. No response and so I had to change my plans which was time consuming and inconvenient. So, what’s the point of asking if you have no apparent intention to act on a reply from a customer? Today I received a text with a phone number to call but it’s too late now, I’ve already had to change plans! Delivery driver was great, friendly and professional.

7 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don’t Waste Your Money, Use someone else

Customer service and products absolutely awful. They don’t deserve 1 star!

Ordered items that turned up damaged (I have a photo of them on their delivery van with the box damaged) driver assured me that the products were fine and the cardboard had just ripped. On opening the box when we came to fit the suite it had obviously been dropped and was badly damaged. Reported it straight away with the image of the item on their van clearly showing the damaged box, however got a response to say that as we didn’t report it within 3 days there’s nothing they could do however I could purchase a new one at full cost if I wanted… how kind of them!

On another note their items are poor quality anyway their stuff makes ikea look like a premium brand!

There are plenty of other bathroom showrooms on the same industrial estate as the Cheadle store do yourself a favour and use someone that’s more reputable Bathstore321!

6 de diciembre de 2023
Opinión espontánea
Logotipo de Bathshop321

Respuesta de Bathshop321

Thank you for taking the time to leave a review. I just want to address your comments with a few facts:
You received your delivery on 31st August
You have not contacted us about any issues with your items until yesterday.
You have had the items for more than 100 days and not checked them
You have come into the showroom and shouted at and intimidated three female staff
If you want a replacement unit then you will have to place an order and we will deliver it for you.
No other company on this trading estate would replace your unit for you under the same circumstance
As for the quality of our items - every single item you have bought was on display and available to view and inspect before purchase - we sell good quality goods at excellent prices and pride ourselves on this.

Valorada con 5 estrellas sobre 5

Brilliant Customer Service

I ordered a shower, but unfortunately it wouldn't have come in time for my plumber to complete my bathroom. I phoned Mikey in the store loads of times to try to rearrange delivery and he was brilliant!!!! I am in the customer service industry and the service I received was SO good. I requested a refund and Mikey said I would receive a full refund. I was expecting to wait a few workings days at least, but when I checked my bank the next working day the refund was there! I will definitely buy from them in the future and recommend to others. Brilliant service! Thank you!!!!!

2 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service from Laura and her colleague helping with a new WC. First time shopping at 321 and pleasantly surprised by the product range and pricing

23 de noviembre de 2023
Valorada con 5 estrellas sobre 5

The first bath panel received was…

The first bath panel received was incorrect. Unusual these day's I actually spoke to Bath Store people on the phone!!!, both male and female, the team there were very helpful sorting the problem out . The replacement panel arrived a week later. All's well now, Exceptional service.
The Bath Store is a great place to deal with nice people. Arthur Cole.

7 de noviembre de 2023
Valorada con 5 estrellas sobre 5

Great company to deal with.

Great company to deal with.
Excellent price, excellent communications and a really professional delivery partner - Robert Lee.
Top quality companies shine though and I would buy from Bathshop321 again and recommend them to friends to family.
Thank-you.

1 de diciembre de 2023
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más