Everything was efficiently dealt with and delivery timescale was better than I had expected. The only downside which I guess Bathstop had no control over was the toilet seat was delivered by DPD in da... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Mixed review!! This screen was bought to replace one previously installed, this was the closest match I could find. It wasn’t easy even for a professional bathroom fitter to follow the instructions... Ver más
First class service from Bathshop321. I was contemplating the purchase of a sink / worktop but needed specific measurements to ensure the unit would fit. I sent an email to Bathshop321 and received... Ver más
☺️ We are very happy! A complete new bathroom at a very reasonable cost. Everyone at Handforth were so good - helpful, pleasant and a joy to deal with. Particularly Cath and Jill who went to gr... Ver más
Información sobre la empresa
Sobre Bathshop321
Escrito por la empresa
We are The UK's Best Value Bathroom Shop.
We supply thousands of quality well priced, quality bathroom suites every month from market leading brands and help customers to design and choose products for standard bathrooms, wet rooms, compact & small bathrooms, en-suites as well as complete bathroom solutions.
Our Bathroom products come in a variety of styles including modern & contemporary suites, L and P shaped shower baths, corner, whirlpool and double-ended baths. We also have a range of accessories including wetroom & bath panels, concealed cisterns, taps, shower enclosures, vanity units and basins, bathroom heating and furniture.
Established in 2009, our underpinnings stem from over 40 years of experience in supply and manufacturing of stylish and affordable bathroom suites and accessories.
Our dedicated team of bathroom experts are on hand 5 days a week to ensure you buy the right bathroom products for your project; this is reflected in our ‘Rated Excellent’ Trustpilot score.
Just call 0330 053 6040 to speak to one of our friendly and knowledgeable UK team members..
*Subject to Terms and Conditions.
Información de contacto
Unit E9, Stanley Green Business Park, Countess Avenue, SK8 6QS, Cheadle, Cheshire, Reino Unido
- 0330 053 6040
- customer@bathshop321.com
- www.bathshop321.com
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 75% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Amazing service very reasonable…
Amazing service very reasonably priced aftercare service very helpful great bargains to be had at nearly half the price
Brilliant after service with Mike
Brilliant after service with Mike , very impressed with the customer service from the start of the order , and with a query later on was dealt very professional manner
Great customer service and support
Great customer service and support, agent was fabulous

Respuesta de Bathshop321
A good experience
I was welcomed into the shop and was served by a knowledgeable lady who was very helpful
Bathshop321 ALWAYS xx
Friend helpful honest staff. Went out of their way for me xx
Great pricing and quality
Thank you xxx
Very helpful friendly and knowledgeable…
Very helpful friendly and knowledgeable staff made the experience satisfying. Prices were competitive too!!
Decent service but poor communication
Decent service but poor communication. They send you an email the day before delivery asking you to email them if you are not going to be at home. I emailed the straight away to ask if my purchase could be delivered in the afternoon. No response and so I had to change my plans which was time consuming and inconvenient. So, what’s the point of asking if you have no apparent intention to act on a reply from a customer? Today I received a text with a phone number to call but it’s too late now, I’ve already had to change plans! Delivery driver was great, friendly and professional.
Don’t Waste Your Money, Use someone else
Customer service and products absolutely awful. They don’t deserve 1 star!
Ordered items that turned up damaged (I have a photo of them on their delivery van with the box damaged) driver assured me that the products were fine and the cardboard had just ripped. On opening the box when we came to fit the suite it had obviously been dropped and was badly damaged. Reported it straight away with the image of the item on their van clearly showing the damaged box, however got a response to say that as we didn’t report it within 3 days there’s nothing they could do however I could purchase a new one at full cost if I wanted… how kind of them!
On another note their items are poor quality anyway their stuff makes ikea look like a premium brand!
There are plenty of other bathroom showrooms on the same industrial estate as the Cheadle store do yourself a favour and use someone that’s more reputable Bathstore321!

Respuesta de Bathshop321
Brilliant Customer Service
I ordered a shower, but unfortunately it wouldn't have come in time for my plumber to complete my bathroom. I phoned Mikey in the store loads of times to try to rearrange delivery and he was brilliant!!!! I am in the customer service industry and the service I received was SO good. I requested a refund and Mikey said I would receive a full refund. I was expecting to wait a few workings days at least, but when I checked my bank the next working day the refund was there! I will definitely buy from them in the future and recommend to others. Brilliant service! Thank you!!!!!
Excellent service
Excellent service from Laura and her colleague helping with a new WC. First time shopping at 321 and pleasantly surprised by the product range and pricing
Arrived on time
I ordered two radiators separately and the both arrived on time and when they said they would
Great service! Extremely helpful, courteous and prompt
Extremely helpful and prompt handling of all my enquiries and fast shipping to help me get my bath purchase to the shipper for onwards transmission.
The first bath panel received was…
The first bath panel received was incorrect. Unusual these day's I actually spoke to Bath Store people on the phone!!!, both male and female, the team there were very helpful sorting the problem out . The replacement panel arrived a week later. All's well now, Exceptional service.
The Bath Store is a great place to deal with nice people. Arthur Cole.
Great company to deal with.
Great company to deal with.
Excellent price, excellent communications and a really professional delivery partner - Robert Lee.
Top quality companies shine though and I would buy from Bathshop321 again and recommend them to friends to family.
Thank-you.
Satisfied from Berkshire
Extremely helpful on tele sales and they made every effort to get the product to me as quickly as possible.
Great helpful staff
Fantastic service
faulty or defective swiftly resolved
I initially had a misunderstanding which was on my part but once resolved Bath321 were professional and resolved my issue swiftly
I do recommend Bath321
Price and fast delivery
Use you guys all thr time
Use you guys all thr time
Fairly priced
Good to deal with
Quick delivery times
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







