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Bayfields Opticians & Audiologists - Hornchurch Opiniones 37

TrustScore: 4.5 sobre 5

4,6

145 High Street, RM11 3YD Hornchurch, London, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Exceptional service - everyone was amazing with my children, so attentive and patient. A huge wealth of knowledge, didn’t rush us. Brilliant, thank you

Valorada con 5 estrellas sobre 5

Great! I wanted a second pair and enquired about reglazing some existing spectacles, no problem. As one gets older prescription changes can be more frequent, this can be an expensive business. The reg... Ver más

Valorada con 5 estrellas sobre 5

Really helpful and was brilliant with my Daughter made her feel very comfortable while getting her eyes tested and was helpful choosing the right glasses for her, Staff are so lovely aswell.

Valorada con 4 estrellas sobre 5

Was brilliant customer service and love both pairs of my glasses but 4 stars given as they seemed a little understaffed so took longer than I’m sure it normally would of if they had more staff.

La empresa ha respondido


Información sobre la empresa

  1. Óptica
  2. Audiólogo
  3. Proveedor de lentes de contacto
  4. Centro oftalmológico
  5. Mayorista de gafas
  6. Tienda de audífonos

Acerca de Bayfields Opticians & Audiologists - Hornchurch

Escrito por la empresa

At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.

We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.

With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.

Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.

At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.

Bayfields Connect

Escrito por la empresa

Eye & Ear Care Just £12 a month
Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
Receive a £50 Amazon Voucher for your referral
Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.

Be Assured with our 60 Day Money Back Guarantee.

We want you to be completely happy with your eyewear or hearing aid purchase.

We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence. Be assured, if you’re not completely satisfied, we’ll work with you to put it right. This is our commitment to you, because we want you to Be your Best. *T&Cs apply.

Información de contacto

  • 145 High Street, RM11 3YD, Hornchurch, London, Reino Unido

  • 01708 621003

Comprehensive eye tests

Our eye tests last 45 minutes as standard

4,6

Excelente

TrustScore: 4.5 sobre 5

37 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Eyesure

Very thorough examinations along with very clear explanations. Friendly staff throughout.

30 de marzo de 2026
Valorada con 5 estrellas sobre 5

Brilliant Opticians

Really helpful and was brilliant with my Daughter made her feel very comfortable while getting her eyes tested and was helpful choosing the right glasses for her, Staff are so lovely aswell.

25 de febrero de 2026
Valorada con 3 estrellas sobre 5

Expensive visit

10 de febrero de 2026
Logotipo de Bayfields Opticians & Audiologists - Hornchurch

Respuesta de Bayfields Opticians & Audiologists - Hornchurch

Thank you for sharing your feedback. We’re sorry to hear that you felt our services were expensive. At Bayfields, we’re a premium opticians, and our pricing reflects the level of clinical experience, advanced technology, and personalised care we provide at every appointment.

We work hard to remain competitive and offer options for every budget. We stock a wide range of frames - from affordable styles to luxury designer collections, so there’s always something to suit different needs and preferences.

We also want you to feel completely confident in your purchase, which is why we offer a 60‑day Money Back Guarantee for added peace of mind.

We appreciate your comments and would be happy to discuss your experience further if you’d like.

Valorada con 5 estrellas sobre 5

Happy customer

I was a customer when it was Gills for many years and I'm glad to say I'm as pleased with Bayfields, helpful, polite and friendly staff, clean and welcoming shop with a good variety of frames and accessories

12 de enero de 2026
Valorada con 5 estrellas sobre 5

Great

Great! I wanted a second pair and enquired about reglazing some existing spectacles, no problem. As one gets older prescription changes can be more frequent, this can be an expensive business. The reglaze cost was minimal in comparison to competitors, therefore I decided to go for this option. Seems a sensible way to go. Perfect.

19 de enero de 2026
Valorada con 5 estrellas sobre 5

Excellent service every time!

Bayfields (formerly Gills) are like family! I enjoy my visits as everything is explained to you every step of the way. The staff are polite and friendly. They are also very knowledgable.

15 de enero de 2026
Valorada con 5 estrellas sobre 5

I came to Bayfields with my partner

I came to Bayfields with my partner. When I got there one of the assistants asked me when the last time I got my eyes tested. I advised them that this was during Covid and I was over due.

They asked me if I would like an eye test and I accepted.

The service was very thorough. The service
we excellent.

3 de diciembre de 2025

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