Exceptional service - everyone was amazing with my children, so attentive and patient. A huge wealth of knowledge, didn’t rush us. Brilliant, thank you

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Consulta las opiniones de los clientes
Great! I wanted a second pair and enquired about reglazing some existing spectacles, no problem. As one gets older prescription changes can be more frequent, this can be an expensive business. The reg... Ver más
Really helpful and was brilliant with my Daughter made her feel very comfortable while getting her eyes tested and was helpful choosing the right glasses for her, Staff are so lovely aswell.
Was brilliant customer service and love both pairs of my glasses but 4 stars given as they seemed a little understaffed so took longer than I’m sure it normally would of if they had more staff.
La empresa ha respondido
Información sobre la empresa
- Óptica
- Audiólogo
- Proveedor de lentes de contacto
- Centro oftalmológico
- Mayorista de gafas
- Tienda de audífonos
Acerca de Bayfields Opticians & Audiologists - Hornchurch
Escrito por la empresa
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Escrito por la empresa

- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.

Información de contacto
145 High Street, RM11 3YD, Hornchurch, London, Reino Unido
- 01708 621003
Comprehensive eye tests
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Eyesure
Very thorough examinations along with very clear explanations. Friendly staff throughout.
Exceptional service
Exceptional service - everyone was amazing with my children, so attentive and patient. A huge wealth of knowledge, didn’t rush us. Brilliant, thank you
Made to feel very welcome and at ease…
Made to feel very welcome and at ease by all staff in shop
Brilliant Opticians
Really helpful and was brilliant with my Daughter made her feel very comfortable while getting her eyes tested and was helpful choosing the right glasses for her, Staff are so lovely aswell.
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Happy customer
I was a customer when it was Gills for many years and I'm glad to say I'm as pleased with Bayfields, helpful, polite and friendly staff, clean and welcoming shop with a good variety of frames and accessories
Great
Great! I wanted a second pair and enquired about reglazing some existing spectacles, no problem. As one gets older prescription changes can be more frequent, this can be an expensive business. The reglaze cost was minimal in comparison to competitors, therefore I decided to go for this option. Seems a sensible way to go. Perfect.
Main issue was that I left with the…
Main issue was that I left with the same hearing problem that I turned up with
Had treated with Olive oil drops for a week but still no better hearing .
Ear drum was still blocked with wax.
Keeley always goes above and beyond
Keeley always goes above and beyond. Always kind and so professional and helpful
Excellent service every time!
Bayfields (formerly Gills) are like family! I enjoy my visits as everything is explained to you every step of the way. The staff are polite and friendly. They are also very knowledgable.
The optometrist was very thorough in…
The optometrist was very thorough in his examination. He was extremely polite as always and explained everything to me during the consultation including a comprehensive analysis of my scan results.
Great team at bayfields excellent with…
Great team at bayfields excellent with my 2 year old thank you for all you have done
Excellent very kind and helpful would…
Excellent very kind and helpful would recommend them
I came to Bayfields with my partner
I came to Bayfields with my partner. When I got there one of the assistants asked me when the last time I got my eyes tested. I advised them that this was during Covid and I was over due.
They asked me if I would like an eye test and I accepted.
The service was very thorough. The service
we excellent.
Amazing experience for a first time glasses prescription and order
I felt very comfortable as always, they took their time to explore all options with me. Thanks to the Optician and Customer care.
The optician a young South African lady…
The optician a young South African lady was absolutely top class and very professional
The best?
Thoughtful, thorough and sympathetic advice with goof follow - up.
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