Good Food Opiniones 

153
TrustScore: 2.5 sobre 5

2,4

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I signed up for a second subscription after a trial subscription finished at the beginning of the year. We liked it initially but its been quite hit and miss and the last 3-4 magazines we have had hav... Ver más

Valorada con 2 estrellas sobre 5

We attended the BBC Good Food exhibition in June at the NEC and whilst mostly it was excellent, we were very disappointed with the food served in the subscribers restaurant area. My wife had the lamb... Ver más

Valorada con 5 estrellas sobre 5

Took out a yearly subscription. Took a while for first magazine to arrive but enjoying receiving them now. Mainly use the app to find a recipe, very quick and easy and have enjoyed lots of different f... Ver más

Valorada con 1 estrellas sobre 5

Wouldn't even give it one star but unable to rate as zero stars. Take weeks to answer give completely obscure answers or tell you there's an issue with no time resolution. Worst service I've ever expe... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Bloguero
  2. Media House

Escrito por la empresa

Good Food has been the home cooks’ choice for over 35 years. It’s the UK’s most popular food media brand with goodfood.com reaching over 50 million users. Good Food is proud owner of the UK’s number one food website; a brilliant app, the UK's market-leading food magazine and digital edition; the UK’s largest food event – Good Food Show – and a hugely successful series of cookbooks. You can also learn with us and enjoy storytelling and recipes in our podcasts. Every recipe published by Good Food is thoroughly tested by the recipe development team. The brand offers more than just trusted recipe content; Good Food is the go-to destination for everything to do with food including health, meal planning, smart budgeting, family, drinks and reviews. Whether you’re looking for healthy recipes, how-to cook advice, kitchen gadget reviews, easy family recipes, budget meal plans and shopping lists, the latest foodie travel inspiration or the perfect recipe for dinner tonight, we’re here to help.


Información de contacto

2,4

Malo

TrustScore: 2.5 sobre 5

153 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 12% de las opiniones negativas

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2,4

Todas las opiniones

(153)

56 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

This website used to be amazing

This website used to be amazing. I would use every week to find new stunning dinners to cook. Now just full of adverts and monetisation strategies. You no longer follow any recipes to cook. Constant adverts are so annoying and no longer use this website. Rest in peace!

27 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Pointless, customer service doesn't give refunds

Cancelled my subscription as it still has adverts so I've no idea what I actually paid for apart from a piddly little magazine. 4 weeks later and I still haven't had my money back, the managed to credit me and Bill me again in the same day! Just like the BBC, robbing B*****ds

25 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

False advertising of subscription prices

I decided to sign up for the 99p for 3 month subscription offer. There was a note that it would cost £24.99 after this time but my plan was to cancel before this.
When I clicked on the 99p option I was immediately charged £24.99 via Apple Pay.
I contacted them immediately to explain the issue but still no response after 5 days.
I have cancelled the subscription to ensure they can’t auto renew but can’t get a refund.
My bank won’t help - it seems that these companies can just take your money and get away with it.

8 de diciembre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

WTF ???

Even if you accept that this is a commercial arm of the BBC, the intrusiveness of the ads is appalling compared to other recipe sites. It's gone from my go-to site to a never-use

2 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Better customer service from a Pigeon

My subscriber number cannot be found, so despite paying money I cannot use my paid app features.

Most deserving of the 1-star however is that the customer service couldn’t get me off the phone quick enough. They didn’t answer my question, promised me an email with details that never happened and they haven’t taken my call since.

Let’s just hope I actually receive my slow cooker and they don’t try to weasel out of that one behind some “payment method exclusive” that’s a secret, like some people have found

29 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Like the other reviews below

Like the other reviews below, I already pay the BBC a license fee and am not paying again to remove cookies or have a supposed public service broadcaster sell my data.

used to use it as a default recipe finder, no more.

17 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

It used to be good, not anymore

Where to begin: it was working great for the user, when it was not trying to be something other than it is - a webpage with recipes. Then, it would outwardly appear, an overly monetarily ambitious management took over. And they decided they needed a web app - but on the cheap. Slow, unstable, useless software. And started aggressively pushing it onto the customer. But to that point, it could still be avoided, one could choose to use only web. Now, either they want us to pay money for some mass access of bunch of services that have no connection to this one, and therefore it is unlikely that anyone is really going to use them all, or accept a very suspicious, very long list of tracking cookies. Any decent webpage which uses advertisement or subscription model, offers the possibility to refuse or curb personalised ads. This is business in the style of highway robbers. And nobody sane will volunteer to be robbed. Bye-bye

22 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not the BBC the private company lost…

Not the BBC the private company lost all my saved recipes and with promises of rectifying the mistake they never did so after numerous calls and e mails to them. Also now the search engine in the app doesn’t work very well and you have to close the app down and then reboot it every time you search for a new recipe. Very disappointing I asked for my money back and they have ignored me. I won’t re subscribe.

1 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

The word of the year in 2023 was…

The word of the year in 2023 was 'Enshitification' which basically means the product has deteriorated and continues on this trajectory unabated. Slowly this site will have a paywall, due to a socialist/communist government, one that unapologetically hates the working, middle, and upper classes.

17 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bye bye - won’t be back

Despite already making money from advertising, they wanted me to pay or allow cookies - bye bye!!!

There are so many great sites out there with so many great recipes that they can literally ‘do one’

5 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not BBC, just after your money

First of all, this is not the BBC. It is a private company that pays to use the name. This company has no customer service. Despite having one one year subscription for the app, they stopped access and want me to take a second subscription. No response from their ‘customer service’ which from my experience does not exist. Avoid this company portraying itself as BBC. They are just after your money.

1 de septiembre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Would love them to change their…

Would love them to change their recipies up more than once a month or less than once a month as they do now. I used to love looking through them. The July one has been up and it’s nearly the end of August

28 de agosto de 2025
Opinión espontánea

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