I wanted a reverse tumble dryer so contacted Beacon via telephone. Spoke to amazing man called Ben ( found out later he’s the manager) asked him to help! He phoned me back with what I wanted quickly a... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
0 out of 6. Truly appalling, placed an order on the strength of a written and verbal commitment from Beacon that item was in warehouse locally with a delivery available 17/06/ 2026. Absolutely false,... Ver más
La empresa ha respondido
There was a noise coming from my washing machine in spin cycle so I called to ask for a service visit. The staff were extremely helpful and talked me through a few simple checks that I could do myself... Ver más
what excellent service from beacon electrical at beacon park .was helped by dan who was very informitive and knowlageable on products . no rushing into buying and gave us a great deal .from start to f... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Beacon Electrical the South west's premier stockists of Domestic electrical goods, also wiring and fixtures. Shops in Plymouth, Plymstock and Totnes.
Información de contacto
Beacon Park Road 263, PL2 3JP, plymouth , Reino Unido
- customerservices@beaconelectrical.co.uk
- www.beaconelectrical.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 88% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great product
Reliable and efficient delivery. The dehumidifier itself is easy to use and works a treat - in the 6 weeks since it was delivered it has transformed our winter clothes drying. Highly recommended.
Went to the beacon park branch to look…
Went to the beacon park branch to look at washing machines,served by Will ,the model we were interested in Will gave us a full demo and knew the products functions well ,he explained all the relevant facts ,top job by Will.
Great customer service
Great customer service. Staff knowledgeable and helpful, with a friendly disposition.
Super quick delivery.
Competitive prices and a unique personal experience.
Would definitely recommend.
What a great local store.
What a great local store,great staff to help you with info on the product you want to buy.
Also knowledgeable on other products which were emailed to us
Thank you clive.
Great service
Great service. Quick delivery and the 20l meaco dehumidifier is an excellent item. Has reduced the humidity and moisture in the house and the laundry mode is excellent for drying the washing.
Fantastic service from Dave in the…
Fantastic service from Dave in the Plymstock shop. I hadn’t decided between two different washing machines. He found out exactly what I needed and told me the differences between them and helped me choose the right one so pleased with the machine
Another fantastic experience from Beacon Electrical!
Our freezer broke down and so straight to Beacon Electrical it was.
I went to my busy 'go-to-guy' Ben and the experience as usual was STRESSFREE! He had our details and so just needed to know what we wanted to order and he dealt with the rest. Fantastic! Amazing! Great!
The contact I've had with the invoice team has been great too.
No, I'm not being paid for this review. I always PRAISE great service and my reviews for Beacon Electrical are well earned.
Outstanding Customer Service: A Pleasant Surprise
I encountered an issue with my dehumidifier and recently replied to an email from 8 months ago that contained the order details. I explained that the dehumidifier had stopped working and was now completely non-functional. To my surprise, I received a call on Saturday morning asking for more details about the problem. By Thursday, I had received a replacement. The service was outstanding—better than I’ve ever experienced before. I wish more companies operated this way.
Good cooker However…
Had the cooker a month now time to review
Positive nice controls and sturdy good heat.
Cons
The hob marks very easy some times hard to move any stains or marks.
Oven door really have to slam shut we slightly lift door now and close,not really impressed.
Paid for 5 year cover at time of purchase no real acknowledgement or what is and not covered not impressed will give a bit longer before I complain.
Also the service and delivery I recieved from Beacon was Excellent.

Respuesta de Beacon Electrical
Good Old Fashioned Customer Service!
I can't recommend Beacon Electrical enough, a fantastic price paid for a TV but moreover the Customer Service was superb right from contacting them by phone, their courtesy call on the day of collection and through to going in to the store to collect - Good old fashioned Customer Service! No hard sell on the extended warranty, just helpful information and left at that for us to decide. They loaded the TV in our vehicle and did so with the utmost care. Thoroughly nice people, if only there were more businesses still like this. Thank you Dan, Will and the rest of the team (who I didn't get their names). Very much appreciated.
Very prompt delivery
Very prompt delivery. No issues with order at all.
We were struggling to find this…
We were struggling to find this product. Beacon Electrical had it in stock, it was delivered on time. The product is great and works well, we are using it instead of the tumble dryer, and it’s cheaper.
Ordered Meaco dehumidifier on Friday…
Ordered Meaco dehumidifier on Friday arrived on Wednesday at given time.
Don’t waste your time
Shocking customer service and misleading website ordered a free standing cooker paid for installation delivery and recycle they phoned this morning to say they couldn’t install a gas cooker in my area even though the website said it could so I’ve asked for a refund the email they then sent to me was stating my payment failed there security checks and my order has been rejected to Jason and Ben your emails need to be correct

Respuesta de Beacon Electrical
Highly recommended!
We recently purchased a Whirlpool washing machine from Beacon Electrical, and we’re extremely happy with it. It’s quiet, efficient, and washes really well. The delivery men set everything up for us and took away our old machine. Overall, it was a very positive experience!
Siemens WG56G2Z1GB Washing Machine - I have been a customer for many years
I have been a customer for many years. The service is excellent. Staff are knowledgeable and always do everything possible to ensure customer satisfaction. The installation teams are careful and professional in their work. I am very happy with purchasing goods from this company.
Another 5 stars!
I've sat here and read the 1 star reviews and feel for those people.
I, myself, have had two very positive experiences with Beacon Electrical from staff interaction over the telephone, ordering, paying and delivery process. Ben advised me of availability of the stock item which he then ordered, how to pay and when our cooker would be delivered.
I am very impressed with the customer service that I have received - thank you Ben.
We have our cooker now and it's so good to use an oven again!
Thank you Ben, thank you Beacon Electrical.
We have just bought two NEFF ovens from…
We have just bought two NEFF ovens from the Totnes branch and the service and price was unbeatable. The staff, particularly the manager, went out of their way to accommodate our needs and overcome some delivery problems. Highly recommend this shop, a real case of the benefits of shopping locally.
Hoover Gas Hob
Easy to order at a good price and was delivered as described and on time .
Really excellent, great friendly service
I needed a new microwave and was fortunate enough to have a voucher to buy one from Beacon Electrical in Plymouth. Their store is clean and well presented, they have good parking and it’s easy to find. I immediately had help from a friendly man who helped me choose the microwave and got everything sorted out with the voucher. He even helped take the microwave to my car. The staff were all very friendly and I was really impressed - I would definitely go here again - thank you!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







