Bella Bathrooms Opiniones 5082

TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great choice of shower tray sizes, we could get just what we needed to fit the space we have and the need for a corner waste. Quick delivery and good communication, especially good follow-up from the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From point of order to delivery was efficient and quick. Plenty of communication through email and text to keep me informed. The w.c. we received is a great product, we already have an identical one f... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Have used Bella bathrooms before and always received such a great service from them. Wide selection of products at competitive prices, really good customer service and any questions answered quickly a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Joanne was so friendly when we met her at the showroom in Bowburn. She helped us choose everything we needed for our new bathroom. The whole experience was excellent from the choosing of larger items... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Reformas de baño

Acerca de Bella Bathrooms

Escrito por la empresa

Since 2005 Bella Bathrooms have helped over 350,000 satisfied customers create the bathroom suites of their dreams. With over 20 years of plumbing experience we aim to help people achieve a luxury bathroom at an affordable price be it stunning bathroom furniture with a vast range of vanity units and bathroom cabinets or the popular shower enclosures with associated shower trays. Quality products from the UK’s leading manufacturers characterize the entire range from bathroom taps to heated towel rails.

Please don't hesitate to contact our friendly customer service team should you require any assistance or have a query!


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Bella Bathrooms

Escrito por la empresa

Approved Online Retailer
We are proud to be British and we are proud to say that we are an approved online retailer for over 20 British manufactures.
30 Day Returns Policy
We like to give our customers peace of mind whilst shopping so we offer 30 days money back guarantee.
Outstanding Customer Service
Bella Bathrooms has helped over 350,000 customers with their dream bathrooms and along the way our outstanding customer service team have been their every step of the way. Give us a call or email if you require any sales advice.
Secure Online Shopping
You can be sure your shopping experience is secure with Bella Bathrooms. We use an industry standard SSL certificate and payments are securely handled by Sagepay, our payment gateway provider.
Price Match Service
Seen a better price else where? Here at Bella Bathrooms we offer an easy to use price match contact form, available on our website to give you the best shopping experience possible.

Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Very good service

17 de abril de 2026
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Respuesta de Bella Bathrooms

Hi Michael

Thanks for the 5 stars! We're glad to see you're happy with the service received.

Kind regards
Bella Bathrooms

Valorada con 5 estrellas sobre 5

Great communications from the team

Great communications from the team. Fast and efficient service. Will most certainly be using Bella Bathrooms again for future projects.

13 de abril de 2026
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Respuesta de Bella Bathrooms

Hi Torben

Thanks for the great review and for the 5 stars, we're happy to see you would buy from us again. We are truly grateful for your feedback.

Kind regards
Bella Bathrooms

Valorada con 1 estrellas sobre 5

A vanity unit purchase

A vanity unit purchase: courier did not wait for an inspection. The item was not removed from box. Box was opened but after opening item was realised as unsuitable for purpose. The returns policy is such that must arrange courier - approx cost £100. To our knowledge goods were returned undamaged and courier showed goods returned as instructed. Somehow however Bella claimed and showed photos that goods were damaged at base (one panel). Refund was therefore refused. Sink unit not refunded despite separable and fully intact / resaleable - reason - part of package sold. Because we had not unpacked we are picking up full price for item we didn't actually ever fully view let alone try to install/use. Advice to future customers- take pictures of everything (boxes and contents packed and unpacked) at all angles at delivery preferably with courier present and same at return. I personally will not be using this supplier of bathroom furniture again. Would not recommend.

2 de abril de 2026
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Respuesta de Bella Bathrooms

Hi Philip

Your goods were delivered on the 4th of April, and you didn't request a return until the 14th, which was plenty of time to check the goods before you sent them back. Transit damage must be reported within the first 24 hours of delivery so any claims can be filed by us with the courier's insurance; the driver does not need to be present.

The goods arrived back to us damaged, and photographs were sent over to you as evidence - within 24 hours so you could claim from the courier that you paid to do you a service yourself.

Our terms state that we will only refund for goods that are in a resalable condition and unfortunately, a damaged item is not resalable. Regarding the advice to future customers, this is very helpful. Please take photos of the goods you are returning, so if they are damaged in transit on their return, you have the evidence for a claim.

Kind regards
Bella Bathrooms

Valorada con 5 estrellas sobre 5

First class service

First class service
Quick delivery. Excellent product at good price.

13 de abril de 2026
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Respuesta de Bella Bathrooms

Hi Mike

Thanks for the 5 stars and first class feedback. We're thriled to see you are happy with the service received

Kind regards
Bella Bathrooms

Valorada con 5 estrellas sobre 5

Great choice, quick delivery

Great choice of shower tray sizes, we could get just what we needed to fit the space we have and the need for a corner waste. Quick delivery and good communication, especially good follow-up from the Sales team to ensure we had ordered everything needed to fit the tray.

13 de abril de 2026
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Respuesta de Bella Bathrooms

Hi Laura

Thanks for leaving us such a great 5 star review. We are glad we had just what you needed and that you're happy with the service received.

Kind regards
Bella Bathrooms

Valorada con 5 estrellas sobre 5

New toilet downstairsFrom point of order to delivery was…

From point of order to delivery was efficient and quick. Plenty of communication through email and text to keep me informed. The w.c. we received is a great product, we already have an identical one from Bella in our family bathroom which has been faultless. I would recommend anyone looking for a new bathroom to give Bella bathrooms.

7 de abril de 2026
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Respuesta de Bella Bathrooms

Hi Ken

Thank you so much for taking the time to write us such a great 5 star review. We're glad you're happy with your goods and your support means a lot to us. Thanks again.

Kind regards
Bella Bathrooms

Valorada con 5 estrellas sobre 5

Great quality and price

Ordering was so easy and the bath is great quality and at a very good price. Delivery was on time by a very helpful and friendly driver. Overall I’ve had a great experience with Bella Bathrooms

7 de abril de 2026
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Respuesta de Bella Bathrooms

Hi Eden

Thank you so much for the 5 stars and lovely feedback. We're thrilled that you're happy. Thanks for sharing your experience.

Kind regards
Bella Bathrooms

Valorada con 5 estrellas sobre 5

Great price and quick delivery

Best price I could find (by a mile!) on an offset quadrant shower enclosure and quick delivery too. I’d definetly recommend them.

7 de abril de 2026
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Respuesta de Bella Bathrooms

Hi Nick

Thanks for the 5 stars and fantastic feedback. We're delighted to read that you're happy and that you would recommend us, it means a lot.

Kind regards
Bella Bathrooms

Valorada con 5 estrellas sobre 5

Fantastic prices & good quality items

Really impressed with the prices & the quality of the bathroom suite. Will definitely buy again.

1 de abril de 2026
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Respuesta de Bella Bathrooms

Hi Charmaine

Thanks for leaving us a 5 star review, we are so glad to see that you're happy with your bathroom suite. Thanks again

Kind regards
Bella Bathrooms

Valorada con 5 estrellas sobre 5

Received fantastic customer service…

Received fantastic customer service after calling Bella bathrooms with an urgent order. They sorted it out for me straight away and I received my order just as promised. Fantastic team work

1 de abril de 2026
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Respuesta de Bella Bathrooms

Hi

Thank you so much for the 5 stars and fantastic feedback, we are glad that we could get your order to you quickly. I'll pass on your kind words to the team, they will be thrilled.

Kind regards
Bella Bathrooms

Valorada con 5 estrellas sobre 5

A problem sorted

We needed the toilet quickly and Bella Bathrooms arranged a special delivery for us which worked with no problems. They were polite and sympathetic and went the extra mile. Great result!

31 de marzo de 2026
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Respuesta de Bella Bathrooms

Hi Paul

A huge thanks for the 5 stars and great feedback. We're happy we could help.

Kind regards
Bella Bathrooms

Valorada con 1 estrellas sobre 5

Item was not described properly

Item was not described properly. The waste hole on the bath was a slot rather than a circle. Bit the pictures of the bath and the diagram incorrectly showed a circular rather than a slotted waste.

31 de marzo de 2026
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Respuesta de Bella Bathrooms

Hi Nick

I'm sorry you're not happy with your purchase. The diagram that is on our website clearly shows a slotted waste. After asking the team about this situation, it seems that the bath would not be suitable for what you wanted, regardless of the shape of the overflow. We would have been able to advise you if we'd been asked prior to dispatch - or your fitter could have let you know.

If you would like to return it for a refund, you have until the 4th of May to get it back to us.

Kind regards
Bella Bathrooms

Valorada con 5 estrellas sobre 5

Reliable, efficient, friendly Bella

Have used Bella bathrooms before and always received such a great service from them. Wide selection of products at competitive prices, really good customer service and any questions answered quickly and efficiently. Order process smooth, quick and very reliable. Would thoroughly recommend Bella Bathrooms, thanks for a great service.

2 de abril de 2026
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Respuesta de Bella Bathrooms

Hi Sara

Thank you so much for taking the time to write us such a great review. Your returned custom and feedback is hugely appreciated.

Thanks again
Bella Bathrooms

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