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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I've made a few purchases from this amazing company. The first purchase (Feb 2026) I mistakenly ordered the wrong size of bedding but hadn't opened the package for a few weeks after buying. When I rea... Ver más

Valorada con 5 estrellas sobre 5

I purchased two fitted sheets due to sick of poor fitting sheets for supking bed.i have gone for the ultra deep ones due to having a deep mattress topper fitted.The sheets arrived quickly and the qual... Ver más

Valorada con 1 estrellas sobre 5

The brushed cotton fitted sheets (red colour) are not up to Belledorm usual standard. When we attempted to put them on the beds we were overwhelmed by a dreadful chemical odour - possibly from the d... Ver más

Valorada con 5 estrellas sobre 5

I am delighted to find a quality fitted sheet (46cm depth), which fits the mattress and topper really well. It has a generous amount of fabric to tuck in, feels beautifully soft and so worth the very... Ver más

Información sobre la empresa

  1. Tienda de ropa de cama

Escrito por la empresa

Established For Over 50 Years We've Built A Distinguished Reputation In The UK Bedlinen Industry As Being One Of The Largest Suppliers Of Exceptional Home Linens.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

75 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(75)

8 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

If only all companies were as great to deal with!

I've made a few purchases from this amazing company. The first purchase (Feb 2026) I mistakenly ordered the wrong size of bedding but hadn't opened the package for a few weeks after buying. When I realised what I'd done and contacted the company they were so understanding of the circumstances and immediately organised a return QR code, refunded as soon as they received the items just a couple of days later. Their customer service is efficient and outstanding

15 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great value and quality

I purchased two fitted sheets due to sick of poor fitting sheets for supking bed.i have gone for the ultra deep ones due to having a deep mattress topper fitted.The sheets arrived quickly and the quality is good,the fitting is fantastic and have bought another one.

6 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disappointing use of single use plastic packaging

This review is not specifically related to the product (the bedsheets organiser bands) which I received very quickly and is really useful and good quality but at the appalling single use plastic packaging for each and every small band, which also arrived packed in a soft non recyclable plastic bag.

It is unacceptable that in 2025 a UK based company takes so little interest in making sure that their packaging is sustainable and instead packs such small items into individual single use non recyclable at home soft plastic packaging. Especially when they claim to « We are constantly looking for ways to reduce the environmental impact of our business activities,« .

This shows that this amount to little more than greenwashing.

2 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Making Money Is Easy, Paying It Is Hard

The products look premium and customers seem very happy.

As an affiliate, I help bring in real sales and real revenue. Unfortunately, my commission seems to have entered a “long-term savings plan” with no withdrawal option.

Emails go unanswered. Updates don’t exist. Payments remain a mystery.

Not sure if this is a new business strategy, but hopefully it will change soon.

5 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

My favourite bedding online store

Excellent as always from Belledorm. Soft, comfy cosy ! Washes well, no ironing involved....the company really thinks things through. I love the little labels at the middle edge top and bottom of all their fitted sheets. No messing having to work out which way round, then a little gap at both sides of the bottom of the duvet cover corner so you can grab the duvet securely as you shake it into place. Fast posting...I have to say that out of all the online bed linen stores, Belledorm is my favourite.

5 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Brushed cotton sheet sheds bits

Bought 2 brushed cotton sheets and one is great and the other one sheds. It has been washed more a couple of times and continues to let fall bits of brushed cotton. I dont want to put it on the bed. Washing instructions were followed. The other sheet has never shedded.

7 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top quality satin striped duvet…

Top quality satin striped duvet set/pillow cases and sheet. Surpassed my expectation, delivery was less than a week after placing order. This was not cheap by any means, but with sale discounts, comparing to other similar quality bedding, I feel it's almost a bargain!

3 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful,

I am delighted to find a quality fitted sheet (46cm depth), which fits the mattress and topper really well. It has a generous amount of fabric to tuck in, feels beautifully soft and so worth the very reasonable price. I have ordered another two and have now found the best place to order my bed linen. Great items, and fully recommend this company.

19 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Duvet sets are gorgeous

Just purchased two bed sets from Belledorm, the quality surpasses any other companies in my opinion, they're gorgeous.Super fast delivery and free delivery.

3 de abril de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Made in China - Ultimate Cotton - quality is disappointing

I bought the Belledorm Ultimate Cotton Sateen 1200 Count Duvet - expecting top quality for the price. Unfortunately, the reality was far from it. The fabric feels cheap, and after washing, the creases were impossible to remove even with thorough ironing. There are also visible defects in the material, which makes me question the quality control.

This product is made in China, and it shows. The craftsmanship is poor, and the fabric lacks the luxurious feel one would expect at this price point. When I reached out to customer service, I received nothing but a generic response with basic washing instructions—no real help or acknowledgment of the defects.

For the amount I paid, I expected much better. The quality is disappointing, and the customer service offers no real solutions.

I would NOT recommend this brand and won’t be buying from them again.

4 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not happy

Not happy, ordered an expensive brushed cotton flannelette duvet cover and sheet. The quality wasn’t up to scratch, they were scratchy and bobbly. I reached out to complain to the company, sent the items back, and the company refused to refund me, citing the items had been washed. They hadn’t- they had only been taken out the bag.

They claimed they posted them back to me; but never did. I’ve now lost both my money (£70) and my item, and am in the process of contacting Klarna, who I used when ordering from Belledorm.

Avoid!

“Chris” from Belledorm customer services is also useless, either ignores you or makes excuses.

Update 31st Oct 2024: the item did come back, in mangled condition and not in original packaging. I was hoping to sell the item and recoup some of the money, but the way they sent this back was a total mess- I’ve no idea why they didn’t include the original packaging. I managed to open a case with Klarna and get a refund. I would suggest doing the same with PayPal/ your bank if issues arise. It took weeks to win the case/obtain the refund though, so I’d suggest just not ordering from them to begin with.

7 de octubre de 2024
Opinión espontánea
Logotipo de Belledorm

Respuesta de Belledorm

Hi Julia, i am sorry to hear your feedback and to see you have left a 1 star review, we endeavor to deal with any customer queries in the most efficient way possible based on our company procedure, unfortunately on this occasion the items you returned to us didn't meet our returns criteria and weren't in a returnable condition, to ensure there was no faults in the product our Quality Control team inspected the returned items and confirmed there wasn't any product or manufacturing faults, due to the items showing signs of usage and laundering and based on our company policy on returns we were unable to proceed any further with your return and we have since returned the items back to you which are currently in transit. Looking back at the dialogue i can see we responded to all emails. We endeavor to reply to customer emails as quickly as possible. I can see we were awaiting for confirmation of your address after you stated you were no longer present at your original address and i can see this caused a delay in the return parcel being dispatched back to you. I am sorry to hear your feedback and hope you can give us another try in the future.

Response to updated reply - We are glad to hear this has been resolved for you, unfortunately due to our company procedure we can only refund or replace items that have a genuine product or manufacturing fault and we can only refund items when they meet our returns criteria, when a return isn't able to be processed and is returned to the customer, we return all items it in the same condition we receive them and if required we will add packaging to the return item / parcel to ensure its suitably packaged for safe transit back to the customer. im sorry to hear you wont be ordering with us again.

Valorada con 1 estrellas sobre 5

Unusable

The brushed cotton fitted sheets (red colour) are not up to Belledorm usual standard. When we attempted to put them on the beds we were overwhelmed by a dreadful chemical odour - possibly from the dye. In addition the material seems thin and cheap.
Unusable.

28 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

First class service and delivery

First class service and delivery. 1000 thread count sheets are lovely and comfortable. I ordered fleece sheets for the winter for my daughter which feel soft and warm. Maybe not such a good idea, as I probably won’t get her out of bed. 😅

7 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A repeat purchase

Another successful purchase from Belledorm. Bought a couple of sheets and pillowcases to match the duvet covers. My order arrived swiftly.

30 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Value for Money. Great Quality for fair price.

Been buying and using Belledorm textiles for over 20yrs. Its great, I can now order on line with the confidence that products are going to be good quality, and value for money.
And the service ain't bad either. !

22 de agosto de 2024
Opinión espontánea

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