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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Horrendous customer service and processing refund. I returned an item in July following an accidental duplicate order, I payed for the return and they have never sent me a refund. Customer service rep... Ver más

Valorada con 1 estrellas sobre 5

Wenn ich 0 Sterne geben könnte, würde ich das machen. Ich habe eine Bestellung aufgegeben, erst im Nachgang gesehen, dass 6€ versandkosten anfallen. Laut offiziellen FAQ ist innerhalb von 30 Minuten e... Ver más

Valorada con 1 estrellas sobre 5

Eigentlich würde ich gerne Null Sterne für den schlechten Kundenservice geben. Nach 1 1/2 Wochen hin- und herschreiberei ,(teilweise wurde ich in Englisch angeschrieben??? Wieso?? ) wurde mir jetzt m... Ver más

Valorada con 5 estrellas sobre 5

THANK YOU SO MUCH to Kim and her team (Spitlesfield store) for going over and above in EVERY aspect when sorting out my eyebrows today, suggesting products and overall kindness, understanding and pati... Ver más

Información sobre la empresa

  1. Farmacia
  2. también en la categoría
  3. Clínica dermatológica
  4. Industria cosmética
  5. Proveedor de productos de belleza
  6. Tienda de artículos de belleza
  7. Tienda de cosméticos

Información proporcionada por diversas fuentes externas

BenefitCosmetics. Benefit Cosmetics home site. Find quality makeup, beauty products, fake-its, concealers, skincare, acne treatment, body care, fragrance and gifts at Benefit Cosmetics.


Información de contacto

2,1

Malo

TrustScore: 2 sobre 5

241 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Todas las opiniones

(241)

29 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service with Cherrys

Excellent service I went to Benefit on Tuesday and a wonderful lady called Cherrys did my eye brows wax and tint, she was wonderful she also did my make up which I have struggled with for many years. She used the pore professional, this is amazing very easy to use and looks great, followed by the hoola I actually have cheek bones, the mascara used was bad gal bangi which gave volume. I’m very fair so this was amazing to see I now have eye lashes, then the floral tint, this was lovely, I never like the feeling of lipstick but you honestly don’t even feel like it’s on you and it lasts. Just want to thank Cherrys for giving me my confidence back to feeling good xx

8 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had the most beautiful experience…

I had the most beautiful experience today as I have my eyebrows laminated by Lucy .She was wonderful we discussed about shape colour tinted and the steps of laminated.My eyebrows are so wonderful.
I highly recommend her she is based in John Lewis Reading

3 de noviembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bad customer service - but I guess it depends who serves you

Had really good service at Benefit Boits in Chichester a few days ago. Went back today to buy 2 full size items and receive the free full size mascara. Eventually the assistant served and I asked where the full size free mascaras were. She pointed and sais 'well they're over there'. I said no, I've looked and cant see the free full size mascara. To which she replied, 'well, you'll just have to have the mini one wont you'! I immediately put the £80 worth of items back and left. Extremely bad customer service. I'll now move to another brand and will never shop at Benefit again.

28 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I absolutely love their brow products

I absolutely love their brow products, I have oily skin, and they truly are the best! I love that they are cruelty, free, and offer many colors and formulas. I feel like they are very middle of the road price wise which is nice, and they do offer travel sizes so you can try products before investing in the larger ones. I highly recommend benefit cosmetics, especially for brow products.

13 de octubre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

I wrote a review but funny enough-it…

I wrote a review but funny enough-it got deleted! I bought two Benefit brand mascaras and they are horrible with non-existent benefits. Nothing comes on the brush to your lashes so it’s like you are going through the motions without any outcome. (Think of the Emperor with no clothes!). I contacted Benefit three times and they refused to stand behind their product and basically said, sorry, not sorry. I paid $50 for these two mascaras and am now out $50 and no working product. This was the first time buying Benefit, and definitely the last. My mom and sister also bought this product and were very unhappy with it. Don’t worry waste your money.

7 de octubre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Pas de remboursments!

Pas de remboursments!

Concernant une commande BT01500378, je vous ai envoyé le colis pour le retour et c’est bien arrivé chez Benefit le 24/08/22 selon le suivi de colissimo. Pourtant, je n’ai pas reçu mes remboursements. Pourriez-vous me rembourser le plus tôt possible?

19 de agosto de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

WORSE EYEBROWS TINT EVER!!!!!

First none of the benefits products were used! I had a brow tint and a random no branded diy was used! For the whole It took literally 5-7mns to get it done only to see the worst result EVER! The assistant didn’t make a good shape neither were equal! Seriously a waste of money! I express my disappointment and she didn’t really care about it. NO WORTH IT AT ALL!

26 de agosto de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Rip off delivery from the Benefit website

Ordered some eyecream and makeup and paid £4.95 for "express delivery" expecting to receive it the next day as I'd ran out and wanted it quickly. Got the goods 4 days later (standard free shipping says 2-4 days) and when I complained, got an email saying if you don't order before 3 on a Friday, they don't despatch until Monday. Absolute rip-off and customer services are a joke. Will buy from Boots or reliable places like Look fantastic or Feel Unique in future and never the Benefit website

18 de agosto de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst experience & also ruined my brows!

Arrived to the store and there were no forms (to sign prior to brows), I was told to wait and walk around and 1.5 hours later got them done and the form was still not there. I then randomly signed another persons form so that we could proceed. Then I didn't even have the full attention of the therapist, there should be another person serving customers and we started and stopped too many times. She was really rough and was rushing the whole time. She didn't seem like she knew what she was doing and halfway through I looked at my eyebrows and they were the worst I've ever seen them and I had lost my entire shape that I worked years to obtain. We had to stop not long after as the service and brows just got worse. I still had to pay full price after the whole experience and just left completely traumatised and frustrated at the service, company and overall products. The worst part is I have to look at myself in the mirror each day!

25 de julio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wasted time

I went into book an appointment with Sophie at the Benefit franchise in Boots Bexleyheath, she did the skin test and booked me in to have my eyebrows done two weeks later on 30th. I received a confirmation email, later that afternoon. On 29th I received a reminder of the appointment. I arrived on time for my appointment only to be told that it was Sophie’s day off. I showed her colleagues the emails I’d received from Benefit, one colleague contacted her and she told she emailed a a cancellation, which I was able to show had never been received by me. They asked if I could come back another time, but I wanted this specifically down and I had other arrangements made. Boots staff were as helpful as it was possible to be in the circumstances but Benefit were a waste of time. I have messaged them but had no response and still no email!

1 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super!!

Je l'adore !
Son parfum tropical est léger et rafraîchissant.
Son nouveau packaging est éco responsable et super jolie!
Aucun transfert et il s'applique facilement.
Mon teint avec ce blush est naturel!
L'humidité et la transpiration ne lui font pas peurs!
Il est très doux et soyeux sans comedogene !
Je l'adore !

30 de mayo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wax tint and shape

Wounderfull experience yet again kristina who was doing my treatment was very professional making sure the shape she was going to do was how I would like it also the colour the temperature of the wax was not to hot my brows looked amazing kristina also showed me bennifits new eye linner which I brought and I am using every day I would definitely recommend it it's so easy to apply thank you kristina for working for boots at there Chichester branch you are brilliant 👏

8 de mayo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Used to be my favourite make up brand……

Used to be my favourite make up brand… ever since it started up. Now they have bought into Woke culture and are using men (identifying as something or other but not men) to promote the products I’m done with them - I don’t need a man to tell me how to apply make up and don’t appreciate any company that buys into this anti-feminist regressive thinking. What next - men advertising tampons?

25 de marzo de 2022
Opinión espontánea

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