We had our gutters and conservatory roof cleaned yesterday 16th April's by Csaba. He was such a wonderful person, extremely polite and brilliant at his job . We need more people like him in this worl... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
We had our gutters and conservatory roof cleaned yesterday 16th April's by Csaba. He was such a wonderful person, extremely polite and brilliant at his job . We need more people like him in this worl... Ver más
La empresa ha respondido
Cleaner text in advance of arrival, turned up on time, was friendly and courteous and did an efficient job. He gave an honest report of good condition and did not push any sales agenda but did thoroug... Ver más
La empresa ha respondido
The cleaners arrived on time and managed to still deliver a fantastic job, even without an outside tap being available. They also unblocked the down pipe and after a rain shower the difference from be... Ver más
La empresa ha respondido
Very reliable, Reiss and two colleages arrived on time. The boys' were incredibly helpful to explain work to be carried out and were very respectful of my property. Fantastic work done, my roof was in... Ver más
La empresa ha respondido
Exceptional Service, Every Time! At Ben’s Gutters, we provide high-quality, reliable, and efficient gutter cleaning and roof washing services. Our experienced team uses both traditional and modern equipment to thoroughly clean your gutters and roof, ensuring your property stays in top condition. From our easy booking process to our polite, professional staff, we make sure every job is completed with care and attention to detail. Whether you need routine maintenance, a deep clean, or roof washing, you can trust Ben’s Gutters to get the job done right. Experience why so many customers recommend us – we’re the name you can count on for all your gutter and roof cleaning needs!
Llama Park, Wych Cross, RH18 5JN, Forest Row, Reino Unido
Ha contestado el 99% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Darren arrived on time . Did a great job . From start to finish a great service . Will recommend this company .

Respuesta de Ben's Gutters Ltd
Operator Connor was excellent in all respects, arrived as arranged on time, courteous, extremely efficient, neat and tidy with work. A pleasure to have him on premises. I will certainly be a regular customer and logged on my calendar. Thank you

Respuesta de Ben's Gutters Ltd
We had our gutters and conservatory roof cleaned yesterday 16th April's by Csaba. He was such a wonderful person, extremely polite and brilliant at his job . We need more people like him in this world.

Respuesta de Ben's Gutters Ltd
Friendly helpful operative.

Respuesta de Ben's Gutters Ltd
Quick booking process and the guy who did the work was very polite, professional and honest.

Respuesta de Ben's Gutters Ltd
Marcin, from Ben's Gutters has done very good job and I am happy for appointing him to do the work. He explain every thing and answer all my queries and I am thankful to him and wish him well.

Respuesta de Ben's Gutters Ltd
Had gutters cleaned by Connor H today. He explained the process well and his work was excellent. Highly recommend. Thank you

Respuesta de Ben's Gutters Ltd
On 14th April, a gutter cleaner visited my property for which I paid £207 to have the gutters emptied and cleaned.
Upon their departure, the gutters were significantly damaged where paint has been rubbed off in multiple areas which will need repair. There was also wiring disturbed and left loose, as well as gutters still being full of debris.
I raised these issues with Ben's Gutters, sent 2 emails, 2 Whatsapps and made 2 calls before any response - the response I was offered was that they could 'ask the cleaner to come back' - given the last time he was at my property he caused significant damage, how is this a suitable solution? Secondly, they are 'unable to offer a full refund because the service was carried out'. I am now out of pocket, with significant property damage I am going to have to pay to repair, without the service I paid for having been completed to any acceptable standard.
I have escalated the issue and am awaiting a response from upper management.

Respuesta de Ben's Gutters Ltd
Gutters had been regularly cleaned by Ben's Gutters for many years.
The downpipe was blocked. When I investigated I found stones from the flat roof blocking the downpipe to around 3 feet in depth above ground (I haven't yet cleared the below ground stones). Clearly their idea of cleaning the gutter is pushing it all into the downpipe - rather than removing it. This causes long term problems. Clearly not competent.

Respuesta de Ben's Gutters Ltd
Jason came today and did a great job with cleaning the house gutters. He was very friendly and efficient and I can recommend him.

Respuesta de Ben's Gutters Ltd
Harrison was a very personable young man who did a really good job for us. He cleaned the gutters out and washed down the uPVC, an excellent job.

Respuesta de Ben's Gutters Ltd
Great service was very easy to book and they came really quickly and did an efficient job

Respuesta de Ben's Gutters Ltd
Fantastic service.
Sent email, and call back was very rapid. Managed to book me in for two days later.
Would definately recommend, very reasonable price wise.

Respuesta de Ben's Gutters Ltd
Marion cleaned our gutters this morning. Professional, polite, no mess - all in all an excellent experience. We definitely recommend Bens Gutters (and Marion)!

Respuesta de Ben's Gutters Ltd
The contractor arrived within the time agreed. He was very pleasant. He swept up any debris at the end of the job and he called to say goodbye.

Respuesta de Ben's Gutters Ltd
Booking was easy. The price was agreed beforehand. The cleaner attended within the agreed time slot. He did a good job and he was polite, pleasant and friendly

Respuesta de Ben's Gutters Ltd
Connor H was on time, friendly and did a good job of cleaning our gutters for us. Would use this service again.

Respuesta de Ben's Gutters Ltd
The operator was very friendly, polite and professional. My gutters were cleaned well and I was also offered advice on having an extra down pipe.

Respuesta de Ben's Gutters Ltd
Gutters cleaned by Leon. Very friendly and helpful, he did a great job.

Respuesta de Ben's Gutters Ltd
Just had Dewayne out to repair gutters, and clear the gutters. On time, great honest guy and great job done. Highly recommended. Thank you

Respuesta de Ben's Gutters Ltd
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.