Good customer service from the sales team and excellent communication. Great quality of workmanship and finish on our new bed. Paired with a lovely Simba mattress, getting a great sleep. The deliv... Ver más
La empresa ha respondido
4 East Terrace, Union Square Retail Park, AB11 5RD Aberdeen, Aberdeenshire, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Good customer service from the sales team and excellent communication. Great quality of workmanship and finish on our new bed. Paired with a lovely Simba mattress, getting a great sleep. The deliv... Ver más
La empresa ha respondido
The whole transaction was excellently handled from store purchase to delivery. Instore, the assistant was knowledgeable, pleasant and very friendly. Went out her way to get us to what we wanted.... Ver más
La empresa ha respondido
Bought a bed, mattress and matching bedside cabinet and paid for delivery/assembly. Store/Sales experience was really good but delivery and product not so perfect. Bed has a bit of damage/imperfection... Ver más
La empresa ha respondido
I recently purchased a superking bed for myself along with full bedroom furniture sets for my two daughters and my son, and Bensons for Beds exceeded every expectation. The quality of the products is... Ver más
La empresa ha respondido
Escrito por la empresa
4 East Terrace, Union Square Retail Park, AB11 5RD, Aberdeen, Aberdeenshire, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Staff very courteous and helpful they also had a great deal of knowledge regarding products for sale.
We visited the Aberdeen store to look at king size mattresses to replace our existing one. Gary gave us excellent advice and was very knowledgeable on the available products. Received a 2 hour delivery slot, then a phone call 30 minutes before they arrived. Impressed with their efficiency and speed at taking the old mattress away and positioning our new one.
Our new I-gel mattress is very comfortable and we are delighted with it!
great service from staff in Aberdeen.
Very helpful and gave us information to make the best purchase.
delivery worked well and we were happy with all aspects of the service.
Excellent, Daisy was helpful pleasant to talk to, and very patient. Excellent service.
Good experience all representatives were polite and helpful only reason I didn’t give 5 stars is I asked about recycling my old mattress and was told this is not a service they offered only to find once I received my invoice and other services offered that you did in-fact offer this service not a disaster but disappointing as I’ve now got arrange this service
Pleasant store assistant, asked if we needed help, answered what we needed to know. We wanted to browse and try out the mattress without feeling silly so she left us to do that.
Gave us time to decide which one we liked.
Informed us of delivery date, the time that we could try out the item at home and return it.
Pleasant chat with nice manners.
Job done. Happy customers. 😊
Everything was perfect. Quality of bed mattress and sales person.
We were unsure of what would suit us in a mattress best, once we'd been on the sleep pro bed, we understood our needs much better, also thanks to Daniel and his knowledge, this helped us immensely.
A helpful and friendly assistant made our visit very enjoyable
Just had Emma (Manager) sort us out with a new Seally Mattress...
A really nice accommodating, informative
& professional young lady that treated us with dignity & respect in relation to a different branded mattress that we had some issues with after only 15 months & subsequently being returned due to a fault.
Fantastic experience & thank you again Emma... Keith & Kirsteen
The young lady that assisted us was pleasant, professional and knowledgeable about all the beds in the store. The whole experience was great.
Sales assistant very helpful, and knowledgeable. Julia was our assistant she was standing in at the shop.It’s not the first time we have bought a bed from you, we always have good service.
Amazing customer services. Every option has been explained to us to pick the right choice
Tara was extremely helpful and ultra knowledgeable
It was his kindness and the correct informatio
The staff at the Aberdeen store noticed us quickly and responded immediately to what we wanted. He was good enough to spot we were not interested in anything else, so quickly switched to booking us in and taking payment.
The delivery was efficient and the delivery crew was fast and courteous. Well done all round.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.