Entered the showroom and was left to wander around on my own for a bit which was great. Staff member then approached me,told him why I was looking and he directed me to your sleep properly analysis be... Ver más
Localización
Cambiar localización4 East Terrace, Union Square Retail Park, AB11 5RD Aberdeen, Aberdeenshire, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The whole transaction was excellently handled from store purchase to delivery. Instore, the assistant was knowledgeable, pleasant and very friendly. Went out her way to get us to what we wanted.... Ver más
La empresa ha respondido
Nina was amazing. friendly, helpful and very knowledgeable. She answered all my blithering questions, cleared every confusion and it was nothing short of a perfect customer service experience, 10/... Ver más
La empresa ha respondido
Good customer service from the sales team and excellent communication. Great quality of workmanship and finish on our new bed. Paired with a lovely Simba mattress, getting a great sleep. The deliv... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles para dormitorio
- también en la categoría
- Colchonería
- Tienda de colchones
- Tienda de ropa de cama
Sobre Bensons For Beds - Aberdeen
Escrito por la empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Información de contacto
4 East Terrace, Union Square Retail Park, AB11 5RD, Aberdeen, Aberdeenshire, Reino Unido
- 1224495862
4,7
Excelente
331 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent customer service & super product
Excellent sales support. Fantastic communication around delivery. Great product.
18 de enero de 2026
Respuesta de Bensons For Beds - Aberdeen
We appreciate your positive feedback! We are so glad to hear that you experienced excellent sales support and fantastic communication regarding delivery.
great service and prompt delivery
13 de diciembre de 2025
Respuesta de Bensons For Beds - Aberdeen
We appreciate you sharing! We are so happy to hear you enjoyed our prompt delivery and great service. Thank you for your support.
Team Bensons
Very good sales staff very friendly
Very good sales staff very friendly.
Delivery on time. Old and new swapped in 5 minutes.
Very comfy mattress.
5 de diciembre de 2025
Respuesta de Bensons For Beds - Aberdeen
We're happy to hear that our sales team was friendly and helpful! We're also glad the delivery and swap went smoothly, and you find the mattress comfy. Thanks!
– Thank you, Jess- Team Bensons
Good deals and friendly staff
5 de diciembre de 2025
Respuesta de Bensons For Beds - Aberdeen
We appreciate you giving us five stars! We are so pleased that you found good deals and our staff friendly.
– Thank you, Jess- Team Bensons
Excellent people best customer service…
Excellent people best customer service ever experienced
2 de diciembre de 2025
Respuesta de Bensons For Beds - Aberdeen
We appreciate you taking the time to leave us this great review! We are so glad you experienced the best customer service from our people.
– Thank you, Jess- Team Bensons
⭐️ Caroline offered a great customer…
⭐️ Caroline offered a great customer service
21 de noviembre de 2025
Respuesta de Bensons For Beds - Aberdeen
Thank you for highlighting Caroline’s great customer service! We’re so glad she made your experience a positive one. 💜
Thank you for your positive review – Lauryn at Customer Care
Respuesta de Bensons For Beds - Aberdeen
We’re thrilled you had great support from start to finish—sales, delivery, and installation all working perfectly for you.
Take care and see you again soon!
Megan at Customer Care
The sales personnel are very polite…
The sales personnel are very polite and patient.
11 de noviembre de 2025
Respuesta de Bensons For Beds - Aberdeen
We appreciate you sharing that our sales personnel are polite and patient. We're so glad you had a positive experience.
Until next time, thank you-
Megan at Customer Care
Great staff
Great staff, friendly and knowledgeable ensured that i got something that suited my budget
10 de noviembre de 2025
Opinión espontánea
Respuesta de Bensons For Beds - Aberdeen
We're happy to hear that our friendly and knowledgeable staff ensured you found something suitable for your budget. Thank you for your positive feedback!
Thank you,
Lauryn at Customer Care
Respuesta de Bensons For Beds - Aberdeen
We appreciate you taking the time to leave us a review! We are happy to hear that our staff was helpful during your visit. 💜
Thank you for your positive review – Lauryn at Customer Care
I went to the gallows's corner one
I went to the gallows's corner one
I met Luke months ago about seeing about a bed he was so helpful he was with me for nearly an hour.
Had to wait to order a bed due to selling my house
I went back to Luke and he remember really nice guy helpful and nothing was to much trouble for me
Thanks Luke
29 de octubre de 2025
Respuesta de Bensons For Beds - Aberdeen
We're happy to hear that you had such a positive experience. It's great to know that our team member was so helpful and accommodating during your visits. Thank you for sharing your kind words; we appreciate your feedback!
Megan at Customer Care!
Highly recommended
Professional, friendly, helpful staff & advice from start to finish. Very good service.
22 de septiembre de 2025
Respuesta de Bensons For Beds - Aberdeen
We are happy to hear that our professional and friendly staff provided helpful advice from the beginning to the end. Thank you for your amazing feedback,
Megan at Bensons for Beds
Respuesta de Bensons For Beds - Aberdeen
That’s what we love to hear—thanks a bunch for your 5 star review Primrose! • Catch you next time! Megan at Customer Care😊🙌
Very professional and kind staff
Very professional and kind staff
Helping with everything and not feeling pressure with my choices just giving me all answers and time for my choice. 👍
13 de octubre de 2025
Respuesta de Bensons For Beds - Aberdeen
We're happy to hear that our team member was super helpful. We appreciate your positive feedback and your time. Thank you for your positive review! – Lauryn at Customer Care 💜
Great experience
Great experience, Nina was knowledgeable and professional and helped us find perfect mattress.
9 de octubre de 2025
Respuesta de Bensons For Beds - Aberdeen
We're glad you enjoyed your experience. It's wonderful to know that our team member's expertise helped you discover the perfect mattress. Thank you for your feedback, Megan at Customer Care
Respuesta de Bensons For Beds - Aberdeen
Thanks so much! We’re thrilled you had a brilliant service experience!
Take care,
Megan at Customer Care⭐
Respuesta de Bensons For Beds - Aberdeen
Thank you for your great feedback! We’re glad our team and delivery service met your expectations.
Kind regards,
Megan
The Bensons for Beds Care Team
I needed a bed frame and mattress…
I needed a bed frame and mattress urgently.
The staff were great and let me know what options I had.
Made some nice savings too on promotion offers.
4 de octubre de 2025
Respuesta de Bensons For Beds - Aberdeen
Thank you for your feedback! We’re glad our team helped you find the right bed frame and mattress quickly—and that you saved with our promotions.
Best Wishes,
Megan
Bensons for Beds Customer Care
Friendly staffs. Customer Focus.
Friendly staffs at Benson for Bed at Union Square. Very helpful. Easy to talk to. We end up buying more than one items. Saving us trailing to other shops.
4 de octubre de 2025
Respuesta de Bensons For Beds - Aberdeen
Thank you for your kind words! We’re delighted our friendly team at Union Square made your visit easy and helped you find everything you needed—all in one place!
Best Wishes,
Megan
The Bensons for Beds Care Team
Excellent service
Excellent service, very happy with the staff, the delivery was on time and seamless
25 de marzo de 2025
Respuesta de Bensons For Beds - Aberdeen
We appreciate your positive feedback! We are happy you were pleased with our staff and that the delivery was on time and seamless.
Take care,
Megan at Customer Care
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.