Good customer service from the sales team and excellent communication. Great quality of workmanship and finish on our new bed. Paired with a lovely Simba mattress, getting a great sleep. The deliv... Ver más
La empresa ha respondido
4 East Terrace, Union Square Retail Park, AB11 5RD Aberdeen, Aberdeenshire, GB
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Good customer service from the sales team and excellent communication. Great quality of workmanship and finish on our new bed. Paired with a lovely Simba mattress, getting a great sleep. The deliv... Ver más
La empresa ha respondido
The whole transaction was excellently handled from store purchase to delivery. Instore, the assistant was knowledgeable, pleasant and very friendly. Went out her way to get us to what we wanted.... Ver más
La empresa ha respondido
Bought a bed, mattress and matching bedside cabinet and paid for delivery/assembly. Store/Sales experience was really good but delivery and product not so perfect. Bed has a bit of damage/imperfection... Ver más
La empresa ha respondido
I recently purchased a superking bed for myself along with full bedroom furniture sets for my two daughters and my son, and Bensons for Beds exceeded every expectation. The quality of the products is... Ver más
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Escrito por la empresa
4 East Terrace, Union Square Retail Park, AB11 5RD, Aberdeen, Aberdeenshire, Reino Unido
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We had a very friendly, helpful and informed sales assistant who was not pushy at all. Thank goodness. We were given time to try out and think about our purchase. In a relaxed, amiable and again helpful manner we went through the administrative element of the purchase, finally leaving the shop happy with the whole experience.

Respuesta de Bensons For Beds - Aberdeen
Knew what I was looking for when I entered store. Was met with friendly helpful and informative support from assistant, who listened to my requirements and advised me accordingly. Very helpful .

Respuesta de Bensons For Beds - Aberdeen
Kadri was excellent and went above and beyond in helping us choose our beds. She was extremely patient and polite, and even stayed overtime just to help us complete our purchase. We were extremely fortunate to have Kadri helping us.

Respuesta de Bensons For Beds - Aberdeen

Respuesta de Bensons For Beds - Aberdeen
Daisy was so helpful and couldn’t do enough to help me out. I would definitely recommend Benson Beds to my friends and family.

Respuesta de Bensons For Beds - Aberdeen
Larry from Tottenham Court Road branch was great

Respuesta de Bensons For Beds - Aberdeen
Customer service was really good initially. Jodie and Daisy were really helpful when my partner and I were in store on Sunday 26/1. However when we phoned back on the Tuesday as we realised there was a mistake with the bed colour and that we'd been overcharged, a gentleman was manning the store phone. He seemed generally clueless when we asked questions, was unaware of relevant discounts and promotions (had an attitude of 'take it or leave it'), told me a product was unavailable when it was in fact available then when my partner phoned later to enquire about the product, he snapped at her on the phone and suggested that customers in store were more of a priority than she was. On top of that he still never rectified the mistake with the order. Thankfully Daisy was available the next day when we phoned and sorted things out for us.

Respuesta de Bensons For Beds - Aberdeen

Respuesta de Bensons For Beds - Aberdeen
Darrell was vey helpful and l got just the bed l wanted. I would recommend anyone needing a new bed to give bensons a try.

Respuesta de Bensons For Beds - Aberdeen
Found exactly what I was looking for at a reasonable price, the staff couldn’t have been more helpful

Respuesta de Bensons For Beds - Aberdeen

Respuesta de Bensons For Beds - Aberdeen
Really bad ,
No Customer options for any input ,
No option for modifying, can't do any changes
Benson design only

Respuesta de Bensons For Beds - Aberdeen
Lovely girls in store very helpful and knowledgeable on product
Called for enquiry and was greeted with nice, friendly person from the Aberdeen location.
Good communication between us and quote for goods received by email without and problem and promptly.
It gentleman who served us was very helpful and gave us good information and advice about mattresses.
Lady in shop very helpful and friendly
Great advice in the shop at the Harbour Village in Fleetwood and the item was delivered on time.
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