The staff in store were incredibly helpful, friendly and informative. I received regular emails and phone calls to keep us up to date on the process. Was delivered on the day that it was expected, it... Ver más
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Unit 5 Enham Arch Retail Park, Newbury Road, SP10 4DU Andover, GB
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The staff in store were incredibly helpful, friendly and informative. I received regular emails and phone calls to keep us up to date on the process. Was delivered on the day that it was expected, it... Ver más
La empresa ha respondido
The delivery guys were great. Chris and Bradley did a thorough and efficient job with excellent demeanour. The bed is much improved and we have slept better on the new bed. The two ladies in stor... Ver más
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The bed and mattress were reduced as ex display. The sales girl seemed lovely and helpful, but was not completely upfront about the costs....the bed could be delivered ( no mention of a charge of £49... Ver más
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Our sales person was Sean. Relatively new to his post but had a first class knowledge of the products. He was most helpful, very pleasant and patiently went through all the options available. Not push... Ver más
Escrito por la empresa
Unit 5 Enham Arch Retail Park, Newbury Road, SP10 4DU, Andover, Reino Unido
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Rhys was very helpful and polite when we came in to choose are new bed in the Andover branch, highly recommended, great service, thank you Rhys.
The staff in shop were helpful and friendly and likewise the delivery men were very friendly and helpful.
My wife and I had a very good experience on our visit to Benson Beds.
We were welcomed by Gay the shop assistant and were shown and told about the items we were interested in with a very professional and relaxed attitude.
The whole process was explained very well and we left the shop feeling very happy after purchasing a New bed and mattress.
I was very happy with service received from visiting showroom to delivery of my bed the service was professional and helpful.
Went to purchase a new mattress. Tbe staff were helpful but not overbearing.
Easy transaction
The staff were really helpful and we got exactly what we wanted would definitely shop at bensons again
Good service. Staff very helpful and knowledgable. Have been looking for months trying to find a suitable ottoman and popped into Bensons and found a suitable one. Awaiting delivery shortly.
Helpful staff that took time to see what our needs were and helped with our purchases.
Good and friendly advice from the sales people in the store. Very seamless process.
The whole process has been pleasant and easy. Bed is great and very comfortable. Highly recommend.
Store staff were excellent but finance company were so slow hence the 4 star review
I found the experience great. I found the salesperson called Tara super helpful and informative. She was not pushy or tried any sales talk, she was only there to help. She was my deciding factor to go for the sale. Plus it was extremely nice to have a normal chat with her as well.
The instructions are all in French and weren't easy to follow. Not all if the screws were included
Customer advisor was knowledgeable and advised us without hard sell. We didn't purchase on the format day but went back the next day and saw the same advisor and completed the purchase.
Great service from Andover branch. Would definitely use again. Thank you.
Very badly run company. Went to the local store, left messages online and no one did anything. If you want to change your order they will charge you a horrendous more than 20% extra charge. The other item came damaged as well. No compensation or leniency for the customer if they make mistakes and they make PLENTY! The delivery people were too lazy to move the mattress upstairs. Said it did not fit did and did not even try, so we did and it went up smoothly. The worst company I have ever shopped at. Will never ever shop with Bensons ever again. The recent reviews online gave Bensons poor marks. Customer service nonexistent!
Very helpful and knowledgeable staff (Andover store). Choosing our new mattress was therefore a pleasurable and stress-free experience.
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