Plenty of advice in store and help to choose the right mattress for our needs. Delivery drivers went above and beyond to ensure our bed was delivered to the bedroom despite limited access.
Localización
Cambiar localizaciónUnit 13 Banbury Cross Retail Park, Ruscote Avenue, OX16 1LX Banbury, Oxfordshire, GB
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Consulta las opiniones de los clientes
Michael was brilliant. We found exactly what we needed. He was very respectful of my son, whose bed base we were choosing, as he recognised his autism and gave him clear information as well as time to... Ver más
La empresa ha respondido
The young lady , Naomi, who served us at the Banbury store was excellent. Left us alone to think and try different beds and then was on hand to answer all questions advise and process order. Very h... Ver más
La empresa ha respondido
Our whole buying experience was handled with great care with useful advice which Mandy gave without any sales pressure. We now have 4 fabulous beds and bedding for our 2 new cottages. The delivery tea... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles para dormitorio
- también en la categoría
- Colchonería
- Tienda de colchones
- Tienda de ropa de cama
Sobre Bensons For Beds - Banbury
Escrito por la empresa
Información de contacto
Unit 13 Banbury Cross Retail Park, Ruscote Avenue, OX16 1LX, Banbury, Oxfordshire, Reino Unido
- 1295267193
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Perfect from start to finish
Perfect from start to finish. No pressure when choosing and delivery when it was promised. Wonderful company.

Respuesta de Bensons For Beds - Banbury
Very knowledgeable sales person
Very knowledgeable sales person. Friendly without being too familiar. Gave us the information we needed and then left us to make our own choice. Straightforward purchase. Delivery communication very good. Delivery men were courteous and professional. Paid for base of bed to be put together which was done without any problems. Good experience all round. Would recommend.

Respuesta de Bensons For Beds - Banbury
Amazing service and bed
I don't remember their names but the lady who helped mework out the best bed for me then the girl that server me were both fantastic!
The bed is also wonderful!

Respuesta de Bensons For Beds - Banbury
All went well with ordering
All went well with ordering, communication excellent, delivery and installation perfect!! All in all a great experience and love the bed!!👍😊

Respuesta de Bensons For Beds - Banbury
John H and Steven B were excellent and…
John H and Steven B were excellent and very professional throughout the delivery and installation process. Thank you.

Respuesta de Bensons For Beds - Banbury
We had great customer service from Pete…
We had great customer service from Pete who helped us select something suitable for our needs and was really knowledgeable about the products.

Respuesta de Bensons For Beds - Banbury
Seamless Experience from Start to Finish
From initial purchase to final installation, the entire process was seamless. The store colleagues were attentive and knowledgeable, delivery arrangements were flexible, and the installation team completed the work professionally.

Respuesta de Bensons For Beds - Banbury

Respuesta de Bensons For Beds - Banbury
From sales at the shop to the fitters…
From sales at the shop to the fitters erecting the bed and tidying up an excellent service

Respuesta de Bensons For Beds - Banbury
Great customer service and a great mattress in the end!
My Bensons tufted, pocket sprung with wool mattress was coming to its life's end and having been so happy with it for so long, it was to Bensons I went for a replacement.
The staff in store were helpful but not pushy. For reasons unknown to me I decided on a fairly high spec mattress with a foam surface. I should have known better, as a woman of a certain age I am sensitive to any extra heat at night, and after about 20 minutes on this mattress, I knew it was not going to work for me as it threw back so much heat.
Miserable about having made a mistake and so fearful of making another, I returned to the store.
Again, staff were incredibly helpful in resolving a comfort exchange and giving me space to select its repalcement.
I chose the Fairfield Backcare which is pretty much a like for like of my original mattress - tufted, sprung and wool.
It was delivered on a day of 32 degrees but two wonderful guys who could not have been more helpful. Communication was excellent prior to delivery and collection and they unwrapped the mattress, collected the unwanted and even took my original down, wrapped it and put it in the shed for charity collection - way beyond their brief in scorching temperatures!
I slept excellently from the first night , despite it being tropical temperatures. Wool is often misunderstood as heat giving whereas it can also be cooling. The mattress feels firm and solid yet is lighter than my previous one for turning.
I am atlast a very very happy, well-slept bunny and wouldn't go anywhere else for a mattress.

Respuesta de Bensons For Beds - Banbury
Really impressed with company from…
Really impressed with company from start to finish. Bed was delivered with excellent staff. Really impressed with the storage space. Excellent team work.

Respuesta de Bensons For Beds - Banbury
Friendly helpful staff and drivers
Friendly helpful staff and drivers. Very pleased.

Respuesta de Bensons For Beds - Banbury
The installation process was seamless…
The installation process was seamless and the team were polite throughout. They ensured they covered their shoes before going on carpets, and carefully moved all parts to prevent scratching the walls or causing any damage.

Respuesta de Bensons For Beds - Banbury

Respuesta de Bensons For Beds - Banbury
Good communication and delivery
I was kept informed of my delivery and the bed was set up for me

Respuesta de Bensons For Beds - Banbury
Excellent service from start to end
Since purchasing my new bed and mattress through Bensons I have slept consistently much better. Bensons were excellent throughout the whole process, from the helpful advice in store, the messages keeping me up to date with the progress of my order, to the delivery of the bed and mattress by a great team. Thank you. I would highly recommend going to Bensons if you are considering a new bed or mattress.

Respuesta de Bensons For Beds - Banbury
Excellent help from Michael in store
Excellent help from Michael in store. I knew what I wanted and he didn't try to push anything extra.
Kept up to date with delivery which was on time and polite, efficient staff who put the bed upstairs as requested.

Respuesta de Bensons For Beds - Banbury
Banbury store
The sales assistant was supportive and even offered a pillow to try with the bed.

Respuesta de Bensons For Beds - Banbury
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