Bensons For Beds - Basildon Opiniones 

662
•
TrustScore: 5 sobre 5

4,9

Unit 1a Mayflower Retail Park, SS14 3AP Basildon, Essex, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The sales person was very helpful. She listened to what we needed. We were able to ‘try’ various beds and her explanations and advice were most useful. There were lots of beds, mattresses and headboar... Ver más

Valorada con 4 estrellas sobre 5

Rachel at Basildon retail park was very helpful and knowledgeable. There is VERY POOR WIFI connection for customers, this is not the first time this has happened whilst visiting this store. Whilst th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

When looking for a suitable bed for both myself and my husband your staff member for very helpful, knowledgeable and took time to explain things thoroughly and was very patient. Deliver was when expe... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Helen at Basildon branch was very helpful and was a little worried about delivery but Lee and his helper were very professional and friendly.


Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. también en la categoría
  3. Colchonería
  4. Tienda de colchones
  5. Tienda de ropa de cama

Sobre Bensons For Beds - Basildon

Escrito por la empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Información de contacto

  • Unit 1a Mayflower Retail Park, SS14 3AP, Basildon, Essex, Reino Unido

  • 1268525908

4,9

Excelente

TrustScore: 5 sobre 5

662 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(662)

26.477 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, look forward to getting our new mattress and hopefully a decent nights sleep.

29 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Informative …

When deciding to look for a new mattress we went to Benson Beds where we were shown all different types of mattresses the staff member Sheela was most informative professional with out being pushy she really was most helpful and knowledgeable about the products , I certainly recommend this Basildon store especially this salesperson .

28 de octubre de 2026
Valorada con 5 estrellas sobre 5

The sales person was very helpful

The sales person was very helpful. She listened to what we needed. We were able to ‘try’ various beds and her explanations and advice were most useful. There were lots of beds, mattresses and headboards to choose from. We were given as much time as we needed to decide which bed and mattress to buy.

24 de octubre de 2026
Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. We felt we were not pushed into buying we didn’t want. Would highly recommend

21 de octubre de 2026
Logotipo de Bensons For Beds - Basildon

Respuesta de Bensons For Beds - Basildon

Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed a relaxed, pressure-free shopping experience with our team. Providing helpful guidance without making our customers feel rushed is very important to us. We truly appreciate your kind recommendation and look forward to welcoming you back in the future!

Team Bensons

Valorada con 5 estrellas sobre 5
Logotipo de Bensons For Beds - Basildon

Respuesta de Bensons For Beds - Basildon

Thank you for your wonderful feedback! We're thrilled to hear that you found our advice helpful and enjoyed our delivery service. We strive to provide the best experience for our customers. We look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Great service from start to finish

Great service from start to finish

Delivery drivers Andy and James were professional and helpful

9 de octubre de 2026
Logotipo de Bensons For Beds - Basildon

Respuesta de Bensons For Beds - Basildon

Thank you for your wonderful feedback! We're thrilled to hear that Andy and James provided you with great service. Our team works hard to ensure a positive experience from start to finish. We appreciate your support!

Here’s to comfier nights and happier mornings,
Megan | Customer Care Specialist

Valorada con 4 estrellas sobre 5

Loads of selection, staff helpful

Rachel at Basildon retail park was very helpful and knowledgeable. There is VERY POOR WIFI connection for customers, this is not the first time this has happened whilst visiting this store. Whilst there, the store lost a sale as another customer could not connect to a WiFi to make payment.

10 de octubre de 2026
Opinión espontánea
Logotipo de Bensons For Beds - Basildon

Respuesta de Bensons For Beds - Basildon

Thank you for your feedback! We're thrilled to hear Rachel provided excellent service. We apologize for the WiFi issues you've experienced and are actively working to improve connectivity. Your input helps us enhance our customer experience. We hope to see you again soon!

Valorada con 5 estrellas sobre 5

Helen, very helpful

Very good customer service from Helen at Mayflower, Basildon. She was really helpful and patient. I havent had delivery yet but hopefully that will all go smoothly.

8 de octubre de 2026
Logotipo de Bensons For Beds - Basildon

Respuesta de Bensons For Beds - Basildon

Thank you for your kind words! We're thrilled to hear about your positive experience with Helen. We strive for excellent customer service and are confident your delivery will go smoothly. If you have any questions, feel free to reach out. We appreciate your support!

Valorada con 5 estrellas sobre 5

Wardrobes good quality

We looked up options for wardrobe online then went to store to have a look , ordered them then and there and staff were more than helpful . Third time we have used Bensons . Good quality furniture be it bed mattress or wardrobes . We had them built by them as well and they were built quickly and efficiently with no mess . Well worth having them build them in the room .

8 de octubre de 2026
Logotipo de Bensons For Beds - Basildon

Respuesta de Bensons For Beds - Basildon

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our team and that you love your new furniture. It's always our goal to provide quality products and excellent service. We appreciate your loyalty and look forward to helping you again in the future,
Megan | Customer Care Specialist

Valorada con 5 estrellas sobre 5

Very happy

Helpful service in store. Allowed plenty of time to browse & decide without any pressure.
Delivery was very good, arrived on time & we were kept informed on the day by text & then a call from the driver.
Paid for recycling of old mattress which was removed & bagged to go on the lorry
Very happy with mattress & all round service

28 de septiembre de 2026
Logotipo de Bensons For Beds - Basildon

Respuesta de Bensons For Beds - Basildon

Thank you for your wonderful review! We're thrilled to hear you enjoyed our helpful service and timely delivery. It's great to know that the recycling of your old mattress went smoothly. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again!

Valorada con 5 estrellas sobre 5

Excellent customer service throughout

Excellent customer service in store and afterwards. A knowledgeable sales assistant helped us navigate the store and very wide choice to find the best bed for us.

5 de octubre de 2026
Logotipo de Bensons For Beds - Basildon

Respuesta de Bensons For Beds - Basildon

Thank you for your wonderful review! We're thrilled to hear that our team provided you with excellent service and helped you find the perfect bed. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again!

Valorada con 5 estrellas sobre 5

When looking for a suitable bed for…

When looking for a suitable bed for both myself and my husband your staff member for very helpful, knowledgeable and took time to explain things thoroughly and was very patient. Deliver was when expected and on time and the drivers were friendly , organised and efficient. Couldn’t have asked for better . Thank you for everything.

3 de octubre de 2026
Logotipo de Bensons For Beds - Basildon

Respuesta de Bensons For Beds - Basildon

Thank you for your wonderful review! We're thrilled to hear that our staff provided you with the help and knowledge you needed. It's great to know that your delivery experience was smooth and friendly. We appreciate your kind words and look forward to serving you again!

Valorada con 5 estrellas sobre 5

Five star Sheela

The staff , especially Sheela , were exceptional. Gave us a quote, and time to make up our minds , and even let us know when the items we wanted went on offer .
All round good service

14 de septiembre de 2026
Logotipo de Bensons For Beds - Basildon

Respuesta de Bensons For Beds - Basildon

Thank you for your wonderful feedback! We're thrilled to hear that Sheela and our team provided you with exceptional service. We strive to keep our customers informed and satisfied. We look forward to serving you again soon!

Valorada con 4 estrellas sobre 5

We knew what we wanted as had seen in…

We knew what we wanted as had seen in store. And ordered on line in a flash sale

23 de septiembre de 2026
Logotipo de Bensons For Beds - Basildon

Respuesta de Bensons For Beds - Basildon

Thank you for your review! We're thrilled to hear you found exactly what you wanted during our flash sale. Your support means a lot to us, and we hope you enjoy your purchase. If you have any questions or need assistance, feel free to reach out!

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