Tom, in the Basingstoke store, was very patient and extremely helpful while we went through the process of choosing the right bed. Made sure we got exactly what we needed
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Units 9b & 10a, St Michaels Retail Park, RG22 4AN Basingstoke, Hampshire, GB
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Tom, in the Basingstoke store, was very patient and extremely helpful while we went through the process of choosing the right bed. Made sure we got exactly what we needed
La empresa ha respondido
Your staff very helpful, but not overwhelming, they were very knowledgable about the beds, mattresses, and other products available. The lady who served us was polite, well informed, and went out of h... Ver más
La empresa ha respondido
Brilliant service. The shop was good, left us alone to try out the various beds. But on hand to answer questions. Delivery went smoothly great service all round. Would highly recommend Bensons. Great... Ver más
La empresa ha respondido
We had excellent service from Maria on Sunday - she was really helpful and very knowledgeable, thank you
La empresa ha respondido
Escrito por la empresa
Units 9b & 10a, St Michaels Retail Park, RG22 4AN, Basingstoke, Hampshire, Reino Unido
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We had excellent service from Maria on Sunday - she was really helpful and very knowledgeable, thank you

Respuesta de Bensons For Beds - Basingstoke
Tom, in the Basingstoke store, was very patient and extremely helpful while we went through the process of choosing the right bed. Made sure we got exactly what we needed

Respuesta de Bensons For Beds - Basingstoke

Respuesta de Bensons For Beds - Basingstoke
Unfortunately this is my third mattress in 3 years. I have had 2 defective mattresses and on the second replacement Customer Service and store experience was awful.
Store manager rude and unhelpful.
Customer Service showed no interest in my issues and took days to respond.
It took over 2 months from initial enquiry to getting new mattress.

Respuesta de Bensons For Beds - Basingstoke
Excellent greeting in shop very pleasant everything happened as promised

Respuesta de Bensons For Beds - Basingstoke
Lucia was very helpful, informative and we really appreciated the way our query was dealt with.
We were listened to and not pressured at all

Respuesta de Bensons For Beds - Basingstoke
Brilliant service. The shop was good, left us alone to try out the various beds. But on hand to answer questions. Delivery went smoothly great service all round. Would highly recommend Bensons. Great quality, great service thank you Bensons

Respuesta de Bensons For Beds - Basingstoke
Your staff very helpful, but not overwhelming, they were very knowledgable about the beds, mattresses, and other products available. The lady who served us was polite, well informed, and went out of her way to answer all our queries. She was most helpful, with pricing and explained offers available and when they expired.

Respuesta de Bensons For Beds - Basingstoke
Lucy at Basingstoke was outstanding but understand sadly leaving soon, you can't afford to loose staff like her, what knowledge, what a sales person, nothing to much trouble.

Respuesta de Bensons For Beds - Basingstoke

Respuesta de Bensons For Beds - Basingstoke
We are very happy with the mattresses and the overall service provided. The delivery arrived on time, and the delivery team were very helpful and professional, especially when bringing the mattresses into the house. Excellent customer service and a smooth experience from start to finish. Highly recommended.

Respuesta de Bensons For Beds - Basingstoke

Respuesta de Bensons For Beds - Basingstoke
Really helpful and knowledgeable, tested out quite a few mattresses.
Great service!

Respuesta de Bensons For Beds - Basingstoke

Respuesta de Bensons For Beds - Basingstoke
Very friendly staff, Lucy in particular. Delivery exceptionally helpful staff. Thank you

Respuesta de Bensons For Beds - Basingstoke
From showroom to delivery it was a smooth process with friendly knowledgeable people at each stage

Respuesta de Bensons For Beds - Basingstoke
Stuart was amazing, gave us all the time we needed to choose the correct bed and mattress for our Devon home. His knowelege was incredible, i would highly recommend him to anyone going in to the Basingstoke store

Respuesta de Bensons For Beds - Basingstoke
Good selection of mattresses were available to try, the staff was very helpful with giving insights and choosing the right one for us. They were also very good at keeping the kids entertained to help us make our decision.

Respuesta de Bensons For Beds - Basingstoke
New bed delivered 9/4/26 . Shop team and especially the delivery team were excellent. Old bed out new bed in all cleared up you wouldn't know they'd been there . Thank you team

Respuesta de Bensons For Beds - Basingstoke
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