Bensons For Beds - Biggleswade Opiniones 

194
TrustScore: 4.5 sobre 5

4,7

Unit 2 A1 Shopping Park, White Way Retail Park, SG18 8NE Biggleswade, Bedfordshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very helpful assistant in the store. My bed is very well made and the mattress is very comfortable with plenty of room to turn over fully. The delivery men were courteous and they had no problems in g... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had read a quite a few negative reports so was a bit concerned. As it turned out so far everything has been perfect. I altered my order which they dealt with fine. They arranged a day and time to de... Ver más

Valorada con 5 estrellas sobre 5

We visited the store to find a firm but comfortable mattress to replace an old, soft one that gave inadequate support for someone with chronic pain from a back injury. The sales agent was quick to un... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

All shop and delivery personnel were polite and efficient. However, delivery was delayed by 20 days. (The fault of Brexit and not Bensons as some parts were made in Europe). When we asked about help w... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. Tienda de colchones
  3. Tienda de ropa de cama
  4. Colchonería

Sobre Bensons For Beds - Biggleswade

Escrito por la empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Información de contacto

  • Unit 2 A1 Shopping Park, White Way Retail Park, SG18 8NE, Biggleswade, Bedfordshire, Reino Unido

  • 1767318843

4,7

Excelente

TrustScore: 4.5 sobre 5

194 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(194)

24.249 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Delivery guys fantastic

In store experience really easy, and smooth.
Delivery was fantastic, I have awkward stairs and it was 33 degrees outside and the delivery guys navigated the stairs and heat as if it wasn’t a problem.

27 de junio de 2026
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Respuesta de Bensons For Beds - Biggleswade

We're so pleased you had an easy in-store experience! It's wonderful our delivery team navigated your stairs and the heat so well. Thank you for your kind words!

Team Bensons

Valorada con 5 estrellas sobre 5

Great service on time

Great service on time
Friendly and helpful used them twice now

21 de junio de 2026
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Respuesta de Bensons For Beds - Biggleswade

We're so pleased you enjoyed our service and found us friendly and helpful. Thank you!

Team Bensons

Valorada con 5 estrellas sobre 5

Very helpful assistant in the store

Very helpful assistant in the store. My bed is very well made and the mattress is very comfortable with plenty of room to turn over fully. The delivery men were courteous and they had no problems in getting both the mattress and bed upstairs.

19 de junio de 2026
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Respuesta de Bensons For Beds - Biggleswade

We're so pleased you found our team helpful and that your new bed and mattress are comfortable. It's wonderful that the delivery was smooth. Thank you for your feedback!

Team Bensons

Valorada con 5 estrellas sobre 5

I visited Benson for beds in…

I visited Benson for beds in Biggleswade
Looking to purchase a bed set I was advised and helped to find the best package for me . Very polite helpful staff Ian was great . Great service

17 de junio de 2026
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Respuesta de Bensons For Beds - Biggleswade

We're so pleased you had such a great experience at our store! It's wonderful that our team provided helpful advice and excellent service.

Team Bensons

Valorada con 5 estrellas sobre 5

Pleasant delivery team.

Pleasant delivery team.
Great choice. I got the best mattress for my budget .

2 de junio de 2026
Opinión espontánea
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Respuesta de Bensons For Beds - Biggleswade

We are so pleased our delivery team was pleasant and you found the perfect mattress! Thank you for your feedback.

Team Bensons

Valorada con 5 estrellas sobre 5

Delivered on time

Delivered on time, and as expected

2 de junio de 2026
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Respuesta de Bensons For Beds - Biggleswade

We're happy to hear that everything arrived on time and met your expectations. Thank you for your positive feedback.

Team Bensons

Valorada con 5 estrellas sobre 5

Ordered a hypnos bed from bensons and…

Ordered a hypnos bed from bensons and I'm very pleased. Had to wait 8 weeks for delivery but well worth it. Bensons were great. No pushy salesman! Also the delivery men were great. Overall a great experience and loving the bed. Many thanks!

7 de junio de 2026
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Respuesta de Bensons For Beds - Biggleswade

We're so pleased you're very happy with your new bed and had a great experience with us. We appreciate your kind feedback!

Team Bensons

Valorada con 5 estrellas sobre 5

Brilliant service

Helpful and knowledgeable staff handled the purchase well, kept updating me with info so i was up todate with my order, delivery staff were quick, friendly and efficient

5 de junio de 2026
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Respuesta de Bensons For Beds - Biggleswade

We're so pleased our team provided helpful, knowledgeable service and kept you updated. We're glad delivery was quick, friendly, and efficient. Thank you!

Team Bensons

Valorada con 5 estrellas sobre 5

Comfy sleeps

Took time to explain the difference in product purchasing

18 de mayo de 2026
Opinión espontánea
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Respuesta de Bensons For Beds - Biggleswade

We're happy to hear we could clarify your product choices. Thank you for your feedback.

Team Bensons

Valorada con 5 estrellas sobre 5

Great service

Great service. Delivery guys were great in keeping us informed about when they would be delivering and really fast when they got here.

10 de mayo de 2026
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Respuesta de Bensons For Beds - Biggleswade

We're so pleased to hear about your great experience! It's wonderful that our delivery team kept you informed and were so efficient.

Team Bensons - Jess

Valorada con 5 estrellas sobre 5

Great service and knowledgeable young…

Great service and knowledgeable young lady named Kyan helped us to make the decision to buy the bed that suited our needs.

24 de abril de 2026
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Respuesta de Bensons For Beds - Biggleswade

We're delighted to hear that the service was great and that our team member's knowledge helped you find the perfect bed to suit your needs. Thank you!

Team Bensons

Valorada con 1 estrellas sobre 5

Totally awful Experience

We ordered our mattress after our previous 10yr old brought from Benson 1 needed replacing. Same size, same firm rating. The 1 we chose based on trying it out in the shop. I have had major chest an stomache surgery so we were careful to chose. The delivery team were unable to get the mattress up the stairs, we went back to the shop for advice, they said it was the delivery teams fault, the delivery team were lovely, and we had no complaint with them which we told them. Shop said they would redeliver it with a different team. 2 weeks later, they couldnt get it up the stairs. We have a normal semi, but the mattress kept getting stuck. So back to the shop we went again. They said we would have to have a zip an link, I was very very opposed to it an said what if we just chose another mattress, a thinner one, nope they said a zip an link is the same, all my objections were brushed aside, no they didnt have one to show us that we could lay on. No we didnt need different comfort settings. So with massive misgivings we paid an additional £370 pounds, of which our later received invoice that made no sense said we owed £166?? .This mattress was the last purchase to complete our totally overhauled redecorated an revamped 6 metre x 4 metre bedroom, so the size of mattress was no issue. This zip an link confirms all my worst fears as being correct, plus its like a block of concrete nothing like the one we tried in the shop, yes I know display ones soften, so we cant sleep on it , we tried the 1st night, now Im aware that beds settle, get softer blah blah blah. Ive never had a mattress that hurts my body and is so hard im swallowing pain kilkers because its so hard it hurts. So now were sleeping on the sofa counting down the 5 days till we can go an pay another load of money to exchange it, im anxious an worried you wont allow me to exchange this zip an link back to the superking mattress we originally ordered alibet a different one. This was a big purchase and the whole experience has been terrible, im left sleeping on the sofa. Not that weve been able to sleep in the bed for a night but yes we covered it with a newly purchased from Bensons mattress cover. So im praying we can exchange this and I

can go back to sleeping in my bed.

29 de abril de 2026
Opinión espontánea
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Respuesta de Bensons For Beds - Biggleswade

We appreciate you taking the time to share your experience. We're sorry to hear about the difficulties you've faced with delivery and the mattress comfort. We want you to be completely satisfied with your purchase, and we'll look into the issues you've described regarding the delivery and the mattress to see how we can help.

Team Bensons

Valorada con 5 estrellas sobre 5

A massive thank you to Steve and Harry…

A massive thank you to Steve and Harry who delivered and assembled our bed.
They were so professional and polite.
The bed looks fab too!
Thank you again Steve and Harry, from a happy customer!

23 de abril de 2026
Opinión espontánea
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Respuesta de Bensons For Beds - Biggleswade

A huge thank you for your lovely feedback! We’re delighted to hear Steve and Harry were so professional and polite, and that you’re pleased with how the bed looks. We’ll be sure to pass on your kind words to them,
Megan | Customer Care Specialist💜

Valorada con 5 estrellas sobre 5

The whole process has been excellent

The whole process has been excellent. Choosing, ordering, finance, information about delivery, and the delivery and build itself. No issues at all. And the bed is fabulous!

18 de abril de 2026
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Respuesta de Bensons For Beds - Biggleswade

“Thank you for such wonderful feedback! We’re delighted everything — from choosing and ordering to delivery and build — went so smoothly, and that you’re loving your fabulous new bed,
Megan | Customer Care Specialist🛏️

Valorada con 5 estrellas sobre 5

Excellent lady staff member in the…

Excellent lady staff member in the Biggleswade store-
very knowledgeable and helpful.

12 de abril de 2026
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Respuesta de Bensons For Beds - Biggleswade

Lovely feedback — we’ll be sure to pass your kind words on to the Biggleswade team ⭐
Here’s to comfier nights and happier mornings,
Megan | Customer Care Specialist

Valorada con 5 estrellas sobre 5

From the sales person to the delivery…

From the sales person to the delivery men the service was first class. The product we purchased was extremely well packed and of very good quality.

18 de abril de 2026
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Respuesta de Bensons For Beds - Biggleswade

Thank you for your lovely feedback! We’re delighted to hear you received first‑class service from both our sales team and delivery crew, and that your purchase arrived well packed and top quality.
Thank you for your positive review - Lauryn at Customer Care 💜

Valorada con 5 estrellas sobre 5

Friendly

Friendly, helpful and 'un pushy' Sales Advisor, my order was dealt with promptly and efficiently

9 de abril de 2026
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Respuesta de Bensons For Beds - Biggleswade

Thank you for your lovely feedback! We’re so pleased to hear your Sales Advisor was friendly, helpful, and gave you the space to decide — and that everything was handled promptly and efficiently. That’s exactly the experience we aim for.
Thank you for your positive review - Lauryn at Customer Care 💜

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