Bensons For Beds - Bilston Road Opiniones 

262
•
TrustScore: 4.5 sobre 5

4,7

Unit 2 Bilston Road Retail Park, WV2 2PY Wolverhampton, West Midlands, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From the minute we went into the Wolverhampton store, until I signed for delivery, the whole experience was very Positive. When we went into the store we weren’t pounced on by a sales person... Ver más

Valorada con 5 estrellas sobre 5

I wasn't harrassed as I started to browse the store, so it felt comfortale to browse without being pounced on by sales people. The help I did receive was genuine and time taken, didn't feel rushed, t... Ver más

Valorada con 5 estrellas sobre 5

Raj was great, knowledgeable, and gave us all of the options available. He was really attentive and patient and made the experience calm and enjoyable, being very kind to my young toddler son too - wh... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We received excellent customer service from Samara on Friday 8th September. She was friendly and polite and nothing was too much trouble. She had good product knowledge and spent some time with us as... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. también en la categoría
  3. Colchonería
  4. Tienda de colchones
  5. Tienda de ropa de cama

Sobre Bensons For Beds - Bilston Road

Escrito por la empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Información de contacto

  • Unit 2 Bilston Road Retail Park, WV2 2PY, Wolverhampton, West Midlands, Reino Unido

  • 1902455989

4,7

Excelente

TrustScore: 4.5 sobre 5

262 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(262)

26.554 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Jean was amazing

Jean was amazing! Really kind and helpful

25 de febrero de 2025
Logotipo de Bensons For Beds - Bilston Road

Respuesta de Bensons For Beds - Bilston Road

Hi Laura,

Thank you for your review. Jean and the team at Bilston Rd are happy that you had a great experience instore and would like to thank you for your kind review and 5 star rating.

Store Manager

Valorada con 5 estrellas sobre 5

Customer service …

The lady that served us was very polite very friendly could not wish for a better person to serve us.

4 de febrero de 2025
Logotipo de Bensons For Beds - Bilston Road

Respuesta de Bensons For Beds - Bilston Road

Hi John,

The Ladies in Bilston Rd are happy to hear you've had a great instore experience and would like to thank you for your 5 star review.

Store Manager

Valorada con 5 estrellas sobre 5

Great personal service

Lovely, friendly and helpful staff.went through all of the options and got to a decision on what would work best for me.

1 de febrero de 2025
Opinión espontánea
Logotipo de Bensons For Beds - Bilston Road

Respuesta de Bensons For Beds - Bilston Road

Hi Jacqui,

The Bilston road team are delighted to hear you've had a great instore experience and would like to thank you for your 5 star review.

Store Manager

Valorada con 5 estrellas sobre 5

The assistant showed us the bed we was…

The assistant showed us the bed we was interested in and explained everything about it including the mattress and about the aftercare , she went through everything slowly and in detail including the finance and delivery, could not fault the experience.

25 de enero de 2025
Logotipo de Bensons For Beds - Bilston Road

Respuesta de Bensons For Beds - Bilston Road

Hi Robert,

The team in Bilston road are very happy to hear you've had a faultless experience with us instore and would like to thank you for taking time out to leave a 5 star review.
Much appreciated

Team Bensons @Bilston

Valorada con 1 estrellas sobre 5

We can't thank Lisa and her assistant…

We can't thank Lisa and her assistant Samara,for their support in the parchase of our bed, and sorting out the problem we with our delivery (wrong bed bases). Fone bensons customer service, who were rubbish. Went into the store, Wolverhampton, Lisa the store manager was brilliant, I wish I could say the same for thier customer service operatives. She's got excellent customer service experience, and was very helpful, she's the reason we still are with bensons for beds. Thanks you so much for your support and help. Keep up the good work 👏

14 de enero de 2025
Logotipo de Bensons For Beds - Bilston Road

Respuesta de Bensons For Beds - Bilston Road

We appreciate your feedback and are happy to hear that our store team was able to help with the bed purchase and delivery issue. We'll pass along your kind words. Thank you for your support, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Pleased with the purchase process but have to wait 12 to 14 weeks for delivery!

Jean, at the Wolverhampton branch, was very helpful, providing useful information on the bed features as we were looking around the showroom. Later ordered bed and mattress online after looking at reviews.

2 de enero de 2025
Logotipo de Bensons For Beds - Bilston Road

Respuesta de Bensons For Beds - Bilston Road

We're glad you found the information provided in our showroom helpful and that you were able to order online. Thank you for sharing your positive experience with us, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Excellent choices

Excellent choices, friendly staff who are not pushy for a sale and willing to help and listen to customer choices and styles. Perfect purchase from start to finish

17 de septiembre de 2024
Valorada con 1 estrellas sobre 5

New ottoman and mattress delivered on…

New ottoman and mattress delivered on 23rd August 2024.Two bed technicaians could not assembl the bed.They left me with a bed that was not fit for the purpose it was sold for. The first available appointment is 6th September this is awful as it is a 14 day wait without my bed .I am having to sleep on the floor as a cancer patient with health issues .this is the 3rd faulty bed delivered all three beds are faulty ..This has caused me so much trouble and suffering. I am disappointed and disgusted with Benson for beds and will never recommend Benson for beds to anyone .I have photos of the damaged bed ..Wolverhampton Benson for beds very unhelpful.

26 de agosto de 2024

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