Staff at the Bishop Auckland branch were very helpful. We bought the bed, mattress, duvet and pillows while there was a promotion on and made quite a saving. I had to push the delivery back a little... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 2 Watling Road, Fylands Drive, DL14 9AH Bishop Auckland, County Durham, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The service was brilliant and Gemma was so efficient, informative and pleasant and spent a long time helping us to choose the right mattress. The delivery men were also very pleasant and experienced a... Ver más
La empresa ha respondido
Great purchase from start to finish. Sales assistant was very helpful and informative. Delivery team were excellent with attention to detail on installing and instructions for care. Very respectf... Ver más
Well i do think when buying a bed they tell you that you are paying for the cleaning product instead of us presuming it was with the bed .
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles para dormitorio
- también en la categoría
- Colchonería
- Tienda de colchones
- Tienda de ropa de cama
Sobre Bensons For Beds - Bishop Auckland
Escrito por la empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Información de contacto
Unit 2 Watling Road, Fylands Drive, DL14 9AH, Bishop Auckland, County Durham, Reino Unido
- 1388606572
4,9
Excelente
353 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Bensons For Beds - Bishop Auckland
Thank you so much Mr Turnbull! ⭐
Great to hear you found the team very helpful and friendly — we really appreciate you sharing your experience!
See you next time! Megan at Customer Care 😊
Respuesta de Bensons For Beds - Bishop Auckland
All good from start to finish — just how we like it! 😊 Thanks for the great feedback,
Megan at Customer Care!
Great experience the delivery men where…
Great experience the delivery men where very pleasant
7 de marzo de 2026
Respuesta de Bensons For Beds - Bishop Auckland
Kieron,
We're so pleased to hear you had a great experience and that the delivery team was pleasant.
Thank you for your positive review - Lauryn at Customer Care.
Great service
1 de marzo de 2026
Respuesta de Bensons For Beds - Bishop Auckland
Thank you for you positive feedback we really do appreciate it
Stewart - Team Bensons
Steph in the Bishop Ackland store was…
Steph in the Bishop Ackland store was very helpful and lovely with our children
Andy and Adam who delivered the bed were great, they brought in the bed and put it together within a hour
14 de febrero de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Bishop Auckland
Jillian Jackson,
We're happy to hear that our team member was very helpful and lovely with your children. We appreciate your positive feedback regarding the delivery team's efficient setup.
Team Bensons
not pestered or hassled, good experience
we went looking for some mattresses and from the start we were not being pestered or hassled, we were left to look around and were asked if we needed help and we asked for advice when needed which we got.
the woman serving us was knowledgeable and gave us the space to look around
we tried the sleepro bed to narrow down our search and hopefully the mattress will be great when they arrive
no problems and would recommend them.
24 de febrero de 2026
Respuesta de Bensons For Beds - Bishop Auckland
craig morris,
We're happy to hear that you were not pestered and received helpful advice when needed. It's great to know that the staff member was knowledgeable and gave you space to look around. Thank you for your recommendation!
Team Bensons
Brilliant customer service!
Excellent service from placing the order in the shop to the delivery! The salesman Stephen Martin was very helpful & friendly & made ordering a very easy process! Andy & Adam the two delivery lads were brilliant! They were very helpful & polite & even removed their shoes before entering my home! Very respectful young lads! Excellent service all round! Very happy customer.
24 de febrero de 2026
Respuesta de Bensons For Beds - Bishop Auckland
We're happy to hear that you received excellent service from start to finish. It's great to know that the ordering process was made easy and that the delivery team were so helpful and respectful. We appreciate you sharing your positive experience!
Team Bensons
Can't fault Bensons for Beds
Process of viewing new beds, placing the order and delivery went without a hitch. Friendly and professional service from shop staff and deliverymen. Good communication throughout and delighted with our new bed and mattress.
27 de febrero de 2026
Respuesta de Bensons For Beds - Bishop Auckland
Really appreciate your lovely feedback! Great to know the whole process was seamless, with friendly and professional service at every step. Fantastic that the communication stayed strong throughout and that you’re delighted with your new bed and mattress.
Megan at Customer Care⭐
I have had stroke and I explained to a…
I have had stroke and I explained to a member of staff what I wanted they showed me to a number of beds to try so I thought they were very helpful and understood what my needs were so a big thank you to all
27 de febrero de 2026
Respuesta de Bensons For Beds - Bishop Auckland
Thanks so much for your review Mr Bateman. It’s great to hear the team were understanding, helpful and able to show you the beds that suited your needs. We’re glad the experience was a positive one for you,
Megan at Customer Care🙌
Staff in store very helpfull
Staff in store very helpfull, polite and had time to pick out and decide on choice. Emails and texts to keep up to date with order. Delivery lads were spot on. Very happy with bed 👍
21 de febrero de 2026
Respuesta de Bensons For Beds - Bishop Auckland
We're happy to hear that our staff were helpful and polite, and that you were kept up to date with your order. It's great to know our delivery team were spot on. Thank you for your positive feedback.
Stewart - Team Bensons
Bensons delivery team - Elliot and Simon did an excellent job…
Elliot and Simon did an excellent job with the delivery of our bedroom furniture first class.
18 de febrero de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Bishop Auckland
We're happy to hear that you had a first-class delivery experience with your new bedroom furniture. Thank you for sharing your positive feedback!
Stewart - Team Bensons
POLITE,FRIENDLY AND HELPFUL STAFF
POLITE,FRIENDLY AND HELPFUL STAFF. THEY ASKED WHAT I EXPECTED FROM A NEW BED AND LISTENED AND ACTED UPON TO MY REPLY.
15 de febrero de 2026
Respuesta de Bensons For Beds - Bishop Auckland
We're happy to hear that our staff were polite, friendly, and helpful! It's great they listened to your expectations for a new bed and acted accordingly.
Excellent courteous service
15 de febrero de 2026
Respuesta de Bensons For Beds - Bishop Auckland
Thank you for your positive feedback regarding our excellent service.
Respuesta de Bensons For Beds - Bishop Auckland
We appreciate your positive feedback! We're so happy to hear our staff was on time, built the bed as required, and were friendly.
Stewart - Bensons Team
Respuesta de Bensons For Beds - Bishop Auckland
We are happy to hear that you had a positive experience with our great service and communication. Thank you for your feedback!
Great!
Knowledgeable, friendly, patient staff. They made sure we found the right mattress for us.
6 de febrero de 2026
Respuesta de Bensons For Beds - Bishop Auckland
We're delighted to hear that our staff was knowledgeable, friendly, and patient, ensuring you discovered the perfect mattress for your needs.
Very helpful staff at Bishop Auckland
Very helpful staff at Bishop Auckland , didn’t feel under pressure and a wealth of knowledge shared to enable us to make our purchase
31 de enero de 2026
Respuesta de Bensons For Beds - Bishop Auckland
We appreciate your feedback! We're happy to hear our Bishop Auckland staff were helpful and informative, enabling you to make your purchase without pressure.
Respuesta de Bensons For Beds - Bishop Auckland
We're so happy to hear that our staff made your in-store and delivery experience easy and smooth! We appreciate your positive feedback,
- Megan at Customer Care💜
Fab service
Fab service, informative but not pushy explaining the different mattresses and bases available.
31 de enero de 2026
Respuesta de Bensons For Beds - Bishop Auckland
We're happy to hear that you found our service fabulous and informative! It's great to know that our explanations of the mattresses and bases were helpful. Thank you,
Megan at Customer Care
Keep up the excellent service
Excellent service from the staff in the shop and from the delivery service. We will use this company again
5 de enero de 2026
Respuesta de Bensons For Beds - Bishop Auckland
We're so glad to hear you received excellent service from our shop and delivery staff. We appreciate your feedback and look forward to serving you again!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.