We visited Strathkelvn store twice over a weekend - the Manager from the Kilmarnock Store was covering and dealt with our sale. Cannot speak too highly of the service we received. From advice to... Ver más
La empresa ha respondido
Unit 6b Strathkelvin Retail Park, Crosshill Road, G64 2TS Glasgow, Glasgow, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
We visited Strathkelvn store twice over a weekend - the Manager from the Kilmarnock Store was covering and dealt with our sale. Cannot speak too highly of the service we received. From advice to... Ver más
La empresa ha respondido
We purchased a mattress from these guys and the customer experience was excellent. Stewart the salesman listened to exactly what we told him our needs were and sold us the correct product even althoug... Ver más
La empresa ha respondido
Salesman took time to listen, allowed us to try out mattresses and find the correct one. We were allowed to take our time and discuss, ask questions, and there was no pushing us to make mind up quickl... Ver más
La empresa ha respondido
This was an excellent buying experience considering we only went in to look at what I had seen online. We were welcomed to the store within a minute or so by Barbara. I explained we already had a... Ver más
La empresa ha respondido
Escrito por la empresa
Unit 6b Strathkelvin Retail Park, Crosshill Road, G64 2TS, Glasgow, Glasgow, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
All went well Stewart in showroom was very good .Chris and Richard were very courteous and pleasant doing the delivery Thank you

Respuesta de Bensons For Beds - Bishopbriggs
Expert advice given in store. Kept informed once order placed. Delivery men arrived on time and made the changeover very smooth. All in all a pleasent experience all round.

Respuesta de Bensons For Beds - Bishopbriggs
This was an excellent buying experience considering we only went in to look at what I had seen online.
We were welcomed to the store within a minute or so by Barbara. I explained we already had a sealy posturepedic mattress which we had purchased from bensons many years ago - 12 to be exact - and wanted something similar .
She helped us choose the most suitable firmness for us and showed us 3 different mattresses, including the sealy. She knew when to step away to give us time on our own to decide what we felt was best for us.
She was very thorough and explained every fully.
Excellent customer service.

Respuesta de Bensons For Beds - Bishopbriggs
Staff very helpful . Marion was very informative and offered good advice . Bought hip hop bed very comfortable and well made product . Excellent value for money . We have purchased a few of these beds over the years.

Respuesta de Bensons For Beds - Bishopbriggs
Stewart and Gillian were a great help when choosing our new mattress. We did the sleep assessment first which was interesting and they were very patient while we tried out and spent time on a range of mattresses to make sure we chose the right style and size for us, they were understanding, friendly and professional throughout.
Stewart then managed to put together a good offer for us and we purchased our mattress in store. We were offered a very quick delivery date and have been kept up to date by emails since ordering, they also offer a blue light discount in store and online which is great! Stewart also walked us through some great bed options which was helpful.
The store was clean, well presented and organized too.
Thanks again!

Respuesta de Bensons For Beds - Bishopbriggs
Fantastic Customer service as always. Never been disappointed with their products. Due to this, I’m a returning customer. Highly recommend.

Respuesta de Bensons For Beds - Bishopbriggs
Great service from both shop staff and delivery team

Respuesta de Bensons For Beds - Bishopbriggs
Stewart spent a lot of time guiding me to what mattresses were suitable to my needs.
Didn't feel I was pushed into buying an expensive mattress but got the right one which was very comfortable.
Look forward to having a good night's sleep at last.

Respuesta de Bensons For Beds - Bishopbriggs
We ordered a mattress and bed frame from the store. We queried the price at the time as it was about £300 less than we were expecting. We were advised that the store assistant had found a better deal . I checked when I got home and a thinner mattress had been ordered. This was corrected the same day. I also checked the name of the bedframe matched. What I discovered a week later was that there were 2 bed frames with the same name. And the wrong one had been ordered!! To be fair this was also sorted in store within 48 hours later. Given the issues we had we phoned to check that we had the dismantle service for our existing bed which they confirmed we had. However on the day of delivery the men delivering weren’t too happy with my husband as they said we didnt have that service. My husband told them to call the store and left them to get on with it. This too was sorted but 3 errors on 1 order was a bit stressful

Respuesta de Bensons For Beds - Bishopbriggs
Superb service from order to deliery. Lovely friendly knowledgable staff and wonderful delivery men. Love ye all xx.

Respuesta de Bensons For Beds - Bishopbriggs
The process from being advised by Gillian in the showroom to signing the finance was very smooth. Communications were very clear. I am confident that the delivery and assembly will also be on schedule.

Respuesta de Bensons For Beds - Bishopbriggs
Staff member was so helpful & made the whole experience of buying a bed enjoyable

Respuesta de Bensons For Beds - Bishopbriggs
From start to finish everything was perfect.
I purchased my bed in the Bishopbriggs store, I would like to Thank Barbra who went beyond to help me.
The delivery was on time and the guys were very helpful and mannerly.
I have used Benson for beds before and I would not go anywhere else.

Respuesta de Bensons For Beds - Bishopbriggs
Delivery arrived on time. Men put the bed together quickly, showed me how it worked and left room tidy.

Respuesta de Bensons For Beds - Bishopbriggs
We bought two single beds and mattresses, the prices were good.It was good that we bought the beds and Bensons said they could store them for as long as we needed which was helpful and gave us a chance to clear the room. When we agreed the delivery it came on time and the delivery men were friendly and helpful.

Respuesta de Bensons For Beds - Bishopbriggs

Respuesta de Bensons For Beds - Bishopbriggs
Gillian was very helpful and guided us to the type of mattress we wanted.

Respuesta de Bensons For Beds - Bishopbriggs
Brilliant costumer service very very helpful

Respuesta de Bensons For Beds - Bishopbriggs
Absolutely amazing service and fantastic bed and mattress

Respuesta de Bensons For Beds - Bishopbriggs
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.