In store staff were very friendly and helpful - nothing was too much trouble for them to help us make the right decision. Delivery team were also very friendly - mattress was large and difficult to g... Ver más
Localización
Cambiar localizaciónUnit A2 Blackpool Retail Park, FY4 2RP Blackpool, Lancashire, GB
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Consulta las opiniones de los clientes
Visited the Bensons for bed shop in Blackpool to see what was available and some inspiration . A member of staff Gem listened to us and showed us the various options . She was not pushy and was very p... Ver más
La empresa ha respondido
Another great service from Bensons For Beds this time at the Blackpool store. Excellent service received from Sandra, she was friendly and warm in manner, knowledgeable and professional. We purch... Ver más
La empresa ha respondido
Showroom very good, friendly and helpful - and through asking questions and letting us experience different types of mattress, we found what we needed. Delivery men were rushing - one man in particu... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Bensons For Beds - Blackpool
Escrito por la empresa
Información de contacto
Unit A2 Blackpool Retail Park, FY4 2RP, Blackpool, Lancashire, Reino Unido
- 1253403456
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Very helpful staff
Very helpful staff. Informed and explained everything in detail...looking forward to better nights on my new mattress

Respuesta de Bensons For Beds - Blackpool
It was a pleasure to deal with Bensons
It was a pleasure to deal with Bensons to buy a matress. Lots of helpful advice. Tommy at the Blackpool store was very patient and helpful and gave the time we needed to make the best choice and find good value. If only every retail experience were as good as this. Thank you very much.

Respuesta de Bensons For Beds - Blackpool
The young lady sales person was…
The young lady sales person was extremely helpful, polite and knowledgeble on the New Bed we required.
Thank you.😃

Respuesta de Bensons For Beds - Blackpool
Absolutely Disgraceful Service
Absolutely Disgraceful Service on Delivery, when we purchased the bed we asked if they would assemble the bed and was told that the drivers would deliver the bed to the the upstairs bedroom and assemble the bed which was important as we are both pensioners when they delivered it first of all they wanted to leave it in the hallway and when we told them that we needed it taking upstairs and assembling they did take the bed upstairs but point blank refused to assemble the bed we tried to ring the store but it wasn't open until 10am so he then rang the head office and informed them that we wanted the bed assembled and we was willing to pay, head office then advised them both to assemble the bed but the driver point blank refused saying they only have a 15min slot per delivery they then just left without a signature.
We then rang customers services and there answer in short was ask a relative or Friend to assemble the bed and when i asked who had signed for receipt of the bed they went away to check and informed me that they had taken pictures in our bedroom without our permission and the driver signed the delivery note themselves how can this be classed as good service it is not acceptable that anybody can walk in your home and start taking pictures without your permission and surely the driver should note be allowed to sign for the goods so be aware when ordering a bed from Bensons that they are not what you would expect from such an established company

Respuesta de Bensons For Beds - Blackpool
Good extensive product range
Good extensive product range. Experienced and knowledgeable sales staff who were patient and polite. Made sure we got the exact mattress for our needs. Very good prices and easy payment choices

Respuesta de Bensons For Beds - Blackpool
Kevin was simply the best
Kevin was simply the best, listened to what kind of mattress we required for our needs. Explained deliver times and what would happen on the day.

Respuesta de Bensons For Beds - Blackpool
I was greeted by customer advisor…
I was greeted by customer advisor Julie. Julie was very friendly and very knowledgeable answering my questions. I felt welcome and comfortable with her. To say I was not intending to purchase a bed at the time she helped me to understand the difference in mattresses and I left the store happy making a purchase. P M

Respuesta de Bensons For Beds - Blackpool
Buying a bed.
We knew what we wanted and were satisfied with the customer service.
I’m afraid I don’t gush about the buying experience, but the sales person was very helpful and efficient.

Respuesta de Bensons For Beds - Blackpool
Nice quick and easy process shoutout to Julie
Nice quick and easy process. Wasn’t pressured at any point and they was completely transparent. I think the lady that served me was Called Julie, couldn’t fault her in the slightest she was helpful the whole way through.

Respuesta de Bensons For Beds - Blackpool
Excellent service- on time
Excellent service- on time, courteous and great product

Respuesta de Bensons For Beds - Blackpool
Brilliant service
Adele was brilliant asked what we were looking for and showed us everything that fit our needs.

Respuesta de Bensons For Beds - Blackpool
Great service
Really helpful and informative about the products. Kevin was good at keeping us in the know with current offers on in the store as we didn’t buy straight away.

Respuesta de Bensons For Beds - Blackpool
When we went buying a bedlook at beds the lady…
When we went to look at beds the lady who looked after us was outstanding. He knowledge and advice was very welcome. She wasn't overly pushy which always puts us off

Respuesta de Bensons For Beds - Blackpool
From my initial interaction with Julie…
From my initial interaction with Julie I knew had come to the right place. Julie was helpful, knowledgeable, polite and interested. I left with all my details feeling extremely satisfied.
A few days later I went back to the store and met Adele (manageress). Adele was wearing a lanyard that had 20 years + on it. I had a smashing conversation with Adele about the company and how long service is acknowledged and common, obviously a great place to work. Maybe the Head Office should look at the Sunday Times 100 Best Places to Work.
My order was placed and all the relevant information passed to me.
A great experience and I am looking forward to my new mattress.

Respuesta de Bensons For Beds - Blackpool
The guy yesterday is treating us like…
The guy yesterday is treating us like shit..its looks like he can't wait to us to come out I'm wondering looking around what would be nice for rbnb bed..

Respuesta de Bensons For Beds - Blackpool

Respuesta de Bensons For Beds - Blackpool
Excellent support and advice in choosing new mattress
Kevin in store was extremely helpful and understanding in assisting us choose the right mattress that suited our needs. His knowledge of the products available made our selection much easier based on quality and budget availability.

Respuesta de Bensons For Beds - Blackpool
Excellent service and clear…
Excellent service and clear descriptions around different options available to us.

Respuesta de Bensons For Beds - Blackpool
Staff were very friendly
Staff were very friendly, service was quick and easy.

Respuesta de Bensons For Beds - Blackpool
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