Bensons For Beds - Bolton Middlebrook Opiniones 

870
•
TrustScore: 5 sobre 5

4,8

Unit 9 Middlebrook Retail Park, BL6 6JA Bolton, Lancashire, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The two delivery men who delivered our new mattress were very helpful and pleasant . They even took their shoes off at the door. We would have no hesitation in recommending them .

Valorada con 5 estrellas sobre 5

Excellent service from instore to delivery great product to! The delivery guys Omar and Imran were very efficient, friendly and respectful of my property. They even put shoe covers on which I find is... Ver más

Valorada con 3 estrellas sobre 5

Ordered mattress and bed at end of July.Could not accept first delivery date so given date mid September. Received numerous e mails telling me how my mattress was being carefully crafted just for me e... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Good choice of bedroom furniture,which is what we were looking for. Good range of prices.Discount given for Blue Light Card holders too .. Excellent staff member called " Zam" at Middlebrook Branch .... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. también en la categoría
  3. Colchonería
  4. Tienda de colchones
  5. Tienda de ropa de cama

Sobre Bensons For Beds - Bolton Middlebrook

Escrito por la empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Información de contacto

  • Unit 9 Middlebrook Retail Park, BL6 6JA, Bolton, Lancashire, Reino Unido

  • 1204699371

4,8

Excelente

TrustScore: 5 sobre 5

870 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(870)

26.554 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Friendly team

Friendly team, took care to protect my property. Fast efficient assembly. New bed looks great.

21 de febrero de 2026
Logotipo de Bensons For Beds - Bolton Middlebrook

Respuesta de Bensons For Beds - Bolton Middlebrook

We're so happy to hear that our team was friendly and took great care of your property! We're pleased the assembly was fast and that you love your new bed.

Stewart - Team Bensons

Valorada con 5 estrellas sobre 5

Phil was an excellent salesman

Phil was an excellent salesman - not pushy at all. Explained what the cost involved, delivery costs etc and the only reason I haven't ordered yet is because I am undecided which frame to go for!

Quote came over as promised within minutes

14 de febrero de 2026
Opinión espontánea
Logotipo de Bensons For Beds - Bolton Middlebrook

Respuesta de Bensons For Beds - Bolton Middlebrook

We're happy to hear that you had a great experience! We appreciate your positive feedback regarding the service you received and the clear explanation of costs. We hope you find the perfect frame soon! Thank you for your positive review – Lauryn at Customer Care 💜

Valorada con 5 estrellas sobre 5

Top customer service

We were helped by two employees who were both super helpful and gave us lots of time to decide which bed was for us. Lots of useful advice. We even went back and dealt with the same person who helped us get a great deal on a mattress too. Top customer service.

17 de febrero de 2026
Logotipo de Bensons For Beds - Bolton Middlebrook

Respuesta de Bensons For Beds - Bolton Middlebrook

We're happy to hear that our employees were super helpful and gave you lots of time and useful advice to decide on the perfect bed. We appreciate you returning and that we could help you get a great deal on a mattress. Thank you for your positive review – Lauryn at Customer Care 💜

Valorada con 5 estrellas sobre 5

Quality product.

Quality product.
Good customer service.
Quick delivery.

14 de febrero de 2026
Logotipo de Bensons For Beds - Bolton Middlebrook

Respuesta de Bensons For Beds - Bolton Middlebrook

We appreciate you letting us know that you received a quality product, good customer service, and quick delivery! Thank you for your positive review – Lauryn at Customer Care 💜

Valorada con 5 estrellas sobre 5

Excellent service

From start to finish everything has been great. Phil at bensons for beds at middlebrook couldnt do enough for us. Very knowledgeable. One thing i hate is when sales people constantly follow you around and make you feel pressured. I didnt get this here, i got honsst information and was left to browse in my own time and whenwver i needed assistance he was there to help. When it came to the delivery they made every effort to make it as smooth as possible....first stop bang on time. However the tracking app still said they was at the depot when they was outside my home so id just go with when they call you. Very friendly and made sure they took all the rubbish away. Would recommend.

8 de febrero de 2026
Logotipo de Bensons For Beds - Bolton Middlebrook

Respuesta de Bensons For Beds - Bolton Middlebrook

We're happy to hear that you had a great experience from start to finish, especially with the helpful and knowledgeable service you received in-store. We appreciate your feedback regarding the delivery and the team's efforts to ensure a smooth process. We appreciate your recommendation.

Valorada con 5 estrellas sobre 5

Very highly rated

The in store experience was great, having just come from a competitor. Really practical and useful advice. Didn't feel like I was being sold to. We learned a lot, bought on the day thanks to a great deal. The delivery service was great too.

5 de febrero de 2026
Logotipo de Bensons For Beds - Bolton Middlebrook

Respuesta de Bensons For Beds - Bolton Middlebrook

We're happy to hear that you had a great in-store experience! It's wonderful to know that you found our advice practical and useful, and that you felt comfortable with our team. We appreciate your purchase and are glad the delivery was great too.

Valorada con 5 estrellas sobre 5

Great experience, will use again

Craig was amazing from start to finish. Unbelievably accommodating and very knowledgeable on all products in store.

8 de febrero de 2026
Logotipo de Bensons For Beds - Bolton Middlebrook

Respuesta de Bensons For Beds - Bolton Middlebrook

We appreciate you taking the time to share your thoughts! We are happy to hear that our employee was unbelievably accommodating and very knowledgeable.

Valorada con 5 estrellas sobre 5

Great service from start to finish

Great service from start to finish , very please with all aspects , brilliant thank you

5 de febrero de 2026
Opinión espontánea
Logotipo de Bensons For Beds - Bolton Middlebrook

Respuesta de Bensons For Beds - Bolton Middlebrook

We appreciate you taking the time to share your experience! We are so glad to hear that you received great service and are pleased with all aspects.

Valorada con 5 estrellas sobre 5

Great experience and customer service

We went to Bensons for Beds and had lengthy advise on what product would be best for us. Ordering and delivery was easy and straight forward and on time. Still getting used to the new mattress but only had less than a week. Thanks again for all the help.

2 de febrero de 2026
Logotipo de Bensons For Beds - Bolton Middlebrook

Respuesta de Bensons For Beds - Bolton Middlebrook

We're happy to hear that you found our advice helpful in choosing the best product for your needs. We appreciate your positive feedback on the easy ordering and timely delivery. We hope you enjoy your new mattress!

Valorada con 5 estrellas sobre 5

Visited the store at horwich to…

Visited the store at horwich to purchase a bed, Sara was extremely helpful and helped us choose the right one for us. We then went back to purchase a set of drawers and wardrobes which we had also discussed with her. Visited a third time to purchase more wardrobes but as Sara wasn’t in saw Hawa who was also very helpful I then decided to add some extra drawers on and did this over the phone. Excellent customer service!

15 de enero de 2026
Logotipo de Bensons For Beds - Bolton Middlebrook

Respuesta de Bensons For Beds - Bolton Middlebrook

Thank you so much for your lovely feedback Maureen! 😊 We’re thrilled to hear Sara and Hawa were able to help you find everything you needed across your visits. It’s wonderful to know their support made your experience so smooth. We really appreciate you choosing us — enjoy your new furniture!
Megan at Customer Care

Valorada con 5 estrellas sobre 5

Great service from shop to delivery and…

Great service from shop to delivery and building bed!

17 de enero de 2026
Logotipo de Bensons For Beds - Bolton Middlebrook

Respuesta de Bensons For Beds - Bolton Middlebrook

We're happy to hear that you had a great experience with our service, from shopping to the delivery and assembly of your bed!

Valorada con 5 estrellas sobre 5

Brilliant customer service

Brilliant customer service, felt listened to and not rushed or pushed into something we weren’t ready for

18 de enero de 2026
Opinión espontánea
Logotipo de Bensons For Beds - Bolton Middlebrook

Respuesta de Bensons For Beds - Bolton Middlebrook

We're so happy to hear that you felt listened to and not rushed. Providing brilliant customer service is what we aim for. Thank you for your feedback!

Valorada con 5 estrellas sobre 5

Great service

Great service. Well organised delivery. Made the whole process of purchasing a bed very easy.

4 de enero de 2026
Logotipo de Bensons For Beds - Bolton Middlebrook

Respuesta de Bensons For Beds - Bolton Middlebrook

We're so happy our great service and well-organized delivery made purchasing a bed easy for you. Thank you for your positive feedback.

Valorada con 4 estrellas sobre 5

great service many thanks

13 de enero de 2026
Logotipo de Bensons For Beds - Bolton Middlebrook

Respuesta de Bensons For Beds - Bolton Middlebrook

Thank you for your kind words Martin! We’re thrilled to hear you received great service. We really appreciate you choosing us and look forward to helping you again in the future.

Best Wishes,
Megan
Social Media Team
Bensons for Beds

Valorada con 5 estrellas sobre 5

Ben the sales rep provided an…

Ben the sales rep provided an outstanding service. We had been to 2 other suppliers, nothing matched this. Listened to us then provided several options. Ben from Bensons was the man!

6 de enero de 2026
Logotipo de Bensons For Beds - Bolton Middlebrook

Respuesta de Bensons For Beds - Bolton Middlebrook

We’re so glad Ben gave you outstanding service and helped you find the perfect option – sounds like he really made the difference! 💜 Thank you for your positive review - Lauryn at Customer Care

Valorada con 5 estrellas sobre 5

Great experience

Phil was extremely helpful, knowledgeable about the products and very patient whilst we measured everything. We had a very good experience and left happy with our purchase!

31 de diciembre de 2025
Logotipo de Bensons For Beds - Bolton Middlebrook

Respuesta de Bensons For Beds - Bolton Middlebrook

Thank you for sharing your experience! We’re delighted to hear Phil was so helpful, knowledgeable, and patient while you made your decision. It’s great to know you left happy with your purchase—we hope you enjoy it!
Take care,
Megan at Customer Care

Valorada con 5 estrellas sobre 5

Excellent salesperson

We were out at the retail park looking to buy a new mattress, we visited several stores that didn’t really seem interested in selling just a mattress, one store asked what we were looking for then showed us something different than what we had said! When we entered Bensons it was really busy but a salesperson took time to ask us if we were ok and asked what we were looking for, he pointed us in the right direction and also said to grab a couple of pillows and take our time and try them out. He was dealing with a customer but checked on us and offered advice and reassured us that he would be with us shortly. We tried the mattresses and found one that we liked, he came over and asked us to try a couple of different ones to make sure, which were cheaper! We stuck to the one we had chosen and then the salesman helped us complete our purchase and added some extras for being patient. Ben was our salesman at Horwich and he was excellent.

30 de diciembre de 2025
Logotipo de Bensons For Beds - Bolton Middlebrook

Respuesta de Bensons For Beds - Bolton Middlebrook

We're happy to hear that you had such a positive experience in our store. We appreciate you taking the time to share your feedback and we're so glad that our colleague was able to provide excellent service and help you find the perfect mattress. Thank you for your positive review – Lauryn at Customer Care 💜

Valorada con 5 estrellas sobre 5

Visited yesterday and purchased a bed…

Visited yesterday and purchased a bed and mattress. Was served by Hawa, who was excellent. Hawa explained everything, was thorough and gave us excellent advice.
All in all a good experience , thank you.

27 de diciembre de 2025
Opinión espontánea
Logotipo de Bensons For Beds - Bolton Middlebrook

Respuesta de Bensons For Beds - Bolton Middlebrook

We're glad you had a good experience and appreciate you mentioning the excellent service and advice you received while purchasing your bed and mattress. Thank you for your review - Lauryn at Customer Care

Valorada con 5 estrellas sobre 5

I require exceptional service & that’s…

I require exceptional service & that’s exactly what we received from bensons for beds

19 de diciembre de 2025
Opinión espontánea
Logotipo de Bensons For Beds - Bolton Middlebrook

Respuesta de Bensons For Beds - Bolton Middlebrook

Fantastic to know we met your high standards! Providing exceptional service is what we strive for every day. 💜 Thank you for your positive review – Lauryn at Customer Care.

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