Bensons For Beds - Bournemouth Opiniones 

250
TrustScore: 5 sobre 5

4,8

Unit 3 Mallard Retail Park, Mallard Road, BH8 9PL Bournemouth, Dorset, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We visited Bensons for Beds Bournemouth and was helped by Rob. Originally we had planned to visit the bed store next door (we weren’t aware the Bensons for Beds was there!) however, we were all so imp... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Rob was brilliant- wasn’t pushy at all and really made choosing the right mattress for me and my partner really easy. He’s a credit to the store and will highly recommend him to my friends and family!... Ver más

Valorada con 5 estrellas sobre 5

Good service and ease of changing within their 40 day programme as the first mattress did not work out as comfortable as it felt in the showroom

Valorada con 5 estrellas sobre 5

Great products, in store service and delivery Elle bed is perfect Igel 4000i nanotech mattress is a different level of comfort


Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. Tienda de colchones
  3. Tienda de ropa de cama
  4. Colchonería

Sobre Bensons For Beds - Bournemouth

Escrito por la empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Información de contacto

  • Unit 3 Mallard Retail Park, Mallard Road, BH8 9PL, Bournemouth, Dorset, Reino Unido

  • 1202529500

4,8

Excelente

TrustScore: 5 sobre 5

250 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(250)

25.760 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

One of the best impartial advice one…

One of the best impartial advice one could wish for

28 de febrero de 2026
Opinión espontánea
Logotipo de Bensons For Beds - Bournemouth

Respuesta de Bensons For Beds - Bournemouth

Ronald Scott,

We're happy to hear that you feel our advice is helpful. Thank you for your positive feedback; we appreciate it greatly.

Team Bensons

Valorada con 5 estrellas sobre 5

Excellent service

Good friendly, knowledgeable, accommodating and informative salesman, the communication after the sale was great and the delivery was very professional and fast.

1 de marzo de 2026
Logotipo de Bensons For Beds - Bournemouth

Respuesta de Bensons For Beds - Bournemouth

James,

We appreciate your positive feedback! We're so glad to hear that you found our salesperson helpful and informative, and that our delivery service was professional and fast.

Team Bensons

Valorada con 5 estrellas sobre 5

We visited our local store who guided…

We visited our local store who guided us on beds and mattresses. We went home and measured up and ordered online. Bensons sent lots of communications keeping us updated on delivery

6 de febrero de 2026
Logotipo de Bensons For Beds - Bournemouth

Respuesta de Bensons For Beds - Bournemouth

Thank you for your feedback Debbie! We’re so pleased to hear that the team in your local store helped guide you through the different bed and mattress options. It’s great to know the ordering process was smooth when you measured up and completed your purchase online. We’re also delighted that our communication kept you updated every step of the way. We really appreciate you taking the time to share your experience,
Megan at Customer Care

Valorada con 4 estrellas sobre 5

We were trying to price up thReason for the shop visite cost of…

We were trying to price up the cost of a new mattress. when we explained what we were looking for it turned outr that there were only 2 in the shop that met our requirements. We were shown these and decided to buy one .

23 de febrero de 2026
Logotipo de Bensons For Beds - Bournemouth

Respuesta de Bensons For Beds - Bournemouth

Hello Julian,

We appreciate you sharing your experience. We're glad to hear that we could assist you in finding a mattress that met your needs. Thank you for your purchase,
Megan at Customer Care

Valorada con 5 estrellas sobre 5

The comfort of the mattress is truly remarkable.

We recently purchased a divan bed and mattress for our children’s bedroom and are very satisfied with our choice. The quality of the products is excellent and the attention to detail is evident. This is not our first purchase from the company which demonstrates our trust in them.

We would also like to express our gratitude to Roberto, the store manager, who was incredibly helpful throughout the process. He paid great attention to detail and was very understanding of our needs guiding us patiently in selecting the appropriate products for our children’s room. His support made the experience smooth and reassuring.

Most importantly for us, our daughters are delighted with their new bed and have been sleeping well since we set it up. The comfort of the mattress is truly remarkable. We would happily recommend this company to any parents seeking high-quality products for their children.

16 de febrero de 2026
Logotipo de Bensons For Beds - Bournemouth

Respuesta de Bensons For Beds - Bournemouth

We're happy to hear that you are satisfied with your divan bed and mattress purchase for your children's bedroom. It's great to know that our team provided helpful guidance and that your daughters are delighted with their new bed. Thank you for your trust and recommendation!

Stewart - Team Bensons

Valorada con 5 estrellas sobre 5

The help from the staff

The help from the staff, also patience and understanding made my purchase so much easier.

18 de enero de 2026
Logotipo de Bensons For Beds - Bournemouth

Respuesta de Bensons For Beds - Bournemouth

We appreciate you sharing your experience! We're so happy to hear that our staff's help, patience, and understanding made your purchase easier. Thank you for your positive review – Lauryn at Customer Care 💜

Valorada con 5 estrellas sobre 5

Great communication ahead of delivery

Great communication ahead of delivery - smooth service on the day!

25 de enero de 2026
Logotipo de Bensons For Beds - Bournemouth

Respuesta de Bensons For Beds - Bournemouth

We appreciate your positive feedback. We're happy you had great communication and a smooth delivery service. Thanks for taking the time to leave a review!

Stewart - Bensons Team

Valorada con 5 estrellas sobre 5

A helpful and informative service by all concerned.…

A helpful and informative service by the staff serving us at the shop.
We were well informed regarding the Date and Time of the delivery and the bed arrived when it was scheduled to arrive.
The delivery men were polite and very efficient.

13 de febrero de 2026
Logotipo de Bensons For Beds - Bournemouth

Respuesta de Bensons For Beds - Bournemouth

We appreciate your feedback! We're happy to hear that our staff provided a helpful and informative service. It's great you were well-informed about the delivery and that our delivery team was polite and efficient.
Thanks again for your support—it means a lot!
Megan at Customer Care

Valorada con 5 estrellas sobre 5

Buying a bed

From entering the store we were made welcome and without the agent being 'pushy' we managed to find what we wanted quickly and easily. The lead time was acceptable. Delivery was not disappointing in any way. The driver and assistant were both very helpful in putting the new bed where we wanted so we were able to work round it while swapping out the old one. Very good !

21 de enero de 2026
Logotipo de Bensons For Beds - Bournemouth

Respuesta de Bensons For Beds - Bournemouth

We're happy you felt welcome in our store and found what you wanted quickly. It's great the delivery team was helpful in placing the new bed where you needed it. Thank you for your positive feedback!

Valorada con 5 estrellas sobre 5

Excellent sales support

Excellent sales support. Given time to try a selection of mattresses, with advice offered on both mattress types, pros/cons based on my personal requirements, plus finance options. At no time did I feel pressured into making a purchase.
Delivery service was also excellent; with the team being very efficient with the removal of the old mattress and instalment of the new, plus cheerful throughout

5 de febrero de 2026
Logotipo de Bensons For Beds - Bournemouth

Respuesta de Bensons For Beds - Bournemouth

We're happy to hear you received excellent sales support and were given time to choose a mattress with helpful advice and finance options. We appreciate your comments regarding our efficient and cheerful delivery service. Thank you!

Valorada con 5 estrellas sobre 5

I purchased an electric bed base from…

I purchased an electric bed base from the Bournemouth store, Gabbie in the store and the delivery drivers were all very helpful, polite and informative. I had texts from the company keeping me updated on delivery and the driver called to let me know when they were on the way to me. I would highly recommend this company.

29 de enero de 2026
Opinión espontánea
Logotipo de Bensons For Beds - Bournemouth

Respuesta de Bensons For Beds - Bournemouth

Thank you so much for your wonderful review Sandie! We’re delighted to hear that your experience—from purchasing your electric bed base with Gabbie in our Bournemouth store to delivery day—was smooth and positive. It’s great to know you found everyone helpful, polite and informative, and that our delivery updates kept you well informed. We truly appreciate your recommendation and are thrilled you had such a great experience with us,
- Megan at Customer Care💜

Valorada con 5 estrellas sobre 5

All staff very helpful Bournemouth

All staff very helpful. with good social skills

25 de enero de 2026
Logotipo de Bensons For Beds - Bournemouth

Respuesta de Bensons For Beds - Bournemouth

We appreciate your feedback and are happy to hear that our staff was helpful and had good social skills, thank you!

Valorada con 5 estrellas sobre 5

Well informed bed expert.

Our sleep expert told us all about the bed we choose then talked us through all the different mattresses so we could make an informed choice.

29 de noviembre de 2025
Logotipo de Bensons For Beds - Bournemouth

Respuesta de Bensons For Beds - Bournemouth

We're happy to hear that our expert provided you with the knowledge needed to choose the perfect mattress. Thank you for sharing your positive experience!

Valorada con 5 estrellas sobre 5

good customer service

good customer service

29 de diciembre de 2025
Logotipo de Bensons For Beds - Bournemouth

Respuesta de Bensons For Beds - Bournemouth

Customer care is our priority—glad we delivered for you Mr Price! Don’t be a stranger! We would love to see you again in the future, Megan at Customer Care

Valorada con 5 estrellas sobre 5

Great service in store

Great service in store. No pressure selling. Got loads of information which helped us to make our decision. Thanks

2 de enero de 2026
Logotipo de Bensons For Beds - Bournemouth

Respuesta de Bensons For Beds - Bournemouth

Thank you for your feedback George! We’re so glad you enjoyed a pressure-free experience and found the information helpful. That’s exactly what we aim for!
We truly appreciate your feedback.
Megan at Customer Care

Valorada con 5 estrellas sobre 5

The sales man was amazing

The sales man was amazing, we told him our budget and our needs. he did not try and sale us anything above our budget, in fact he managed to save us a fair amount. credit where credit is due, the sales man made it soo easy for us and that is how it should be. no BS just right to the point in what we wanted and just what we needed.

29 de diciembre de 2025
Logotipo de Bensons For Beds - Bournemouth

Respuesta de Bensons For Beds - Bournemouth

We’re thrilled our team made the process simple and stress-free while respecting your budget. We truly appreciate your feedback.
Megan at Customer Care
😊

Valorada con 5 estrellas sobre 5

Bensons was recommended to me by my…

Bensons was recommended to me by my Osteopath, and the salesman Ruben fulfilled every optimism that I had. He allowed me room to make my own decision completely unhindered and uninfluenced. Patient and informative throughout, he brightly addressed every question I had about any bed that I wanted to try, without being at all invasive, patronising, or pushy. He seemed to know all the stock very well, and I felt he was completely comfortable in his job, which made me completely confident in making my decision and purchase through him. He and two other members of staff that I briefly met, made the whole experience pleasant rather than tiresome.

20 de diciembre de 2025
Logotipo de Bensons For Beds - Bournemouth

Respuesta de Bensons For Beds - Bournemouth

We’re delighted to hear Ruben made your experience so positive! Patient, informative, and completely pressure-free service is exactly what we aim for, and it’s fantastic to know you felt confident and comfortable throughout. 💜 Thank you for your positive review – Lauryn at Customer Care

Valorada con 5 estrellas sobre 5

Very supportive staff

Very supportive staff, the gentleman in Bournemouth shop helped us to find the most appropriate bedframe and mattress for my teenage girl. It delivered on time and I am very happy with the bedframe as well as matress!!!
Thanks a lot

18 de noviembre de 2025
Opinión espontánea
Logotipo de Bensons For Beds - Bournemouth

Respuesta de Bensons For Beds - Bournemouth

We're happy to hear that our staff in Bournemouth were supportive in helping you find the perfect bedframe and mattress for your daughter. We appreciate your positive feedback on the delivery and product satisfaction!

Thank you, Team Bensons - Jess

Valorada con 5 estrellas sobre 5

Excellent range of products to suit all…

Excellent range of products to suit all budgets
Allowed time to peruse without any pressure
Staff were knowledgeable and helpful in helping inform our final choice
Definitely recommend the Branksome branch

3 de diciembre de 2025
Logotipo de Bensons For Beds - Bournemouth

Respuesta de Bensons For Beds - Bournemouth

We appreciate you sharing your positive experience! We're happy to hear that you found an excellent range of products and that our team members were knowledgeable and helpful in informing your final choice.

– Thank you, Jess- Team Bensons

Valorada con 5 estrellas sobre 5

Very good salesman

Very good salesman, very helpful and good customer service

27 de noviembre de 2025
Logotipo de Bensons For Beds - Bournemouth

Respuesta de Bensons For Beds - Bournemouth

Thank you so much for your great review! You deserve nothing less than great customer service! - Team Bensons

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más