The beds are lovely, my problems were with the motion bed company who make the motorised bases for the beds. There seems to be very poor communication between Bensons and the other company.The staff i... Ver más
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Localización
Cambiar localizaciónUnit 3 Mallard Retail Park, Mallard Road, BH8 9PL Bournemouth, Dorset, GB
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Consulta las opiniones de los clientes
Wide choice of products with prices to suit all pockets. Sales staff that don’t put pressure on or hassle, but have terrific product knowledge. Helpful in making a choice but professional in leaving... Ver más
La empresa ha respondido
We visited Bensons for Beds Bournemouth and was helped by Rob. Originally we had planned to visit the bed store next door (we weren’t aware the Bensons for Beds was there!) however, we were all so imp... Ver más
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A great experience from walking into the store , trying out a sofa bed and having one delivered as scheduled 5 days later. The showroom guys were very professional, clearly explained our options and... Ver más
Información sobre la empresa
- Tienda de muebles para dormitorio
- también en la categoría
- Colchonería
- Tienda de colchones
- Tienda de ropa de cama
Sobre Bensons For Beds - Bournemouth
Escrito por la empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Información de contacto
Unit 3 Mallard Retail Park, Mallard Road, BH8 9PL, Bournemouth, Dorset, Reino Unido
- 1202529500
4,8
Excelente
280 opiniones
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Respuesta de Bensons For Beds - Bournemouth
Thank you for your kind feedback! It's our pleasure to provide helpful and amazing service to our customers. Your support means the world to us! ⭐️
Sleep well, Team Bensons💜
Good options and value for money.
The sales assistant was very helpful and friendly. We were able to explore a variety of options until we found one that suited us and had a special offer as it happened.
31 de marzo de 2025
Respuesta de Bensons For Beds - Bournemouth
Thank you so much for your positive review! Our team strives to provide exceptional customer service and we're thrilled to hear that we were able to help you find the perfect option for you at a great price. We appreciate your business and hope to see you again soon!
helpfulness in store and delivery excellent
In store helpfulness and delivery cheerful, efficient and spot on time
26 de marzo de 2025
Opinión espontánea
Respuesta de Bensons For Beds - Bournemouth
We appreciate your positive feedback! We are happy to hear that our in-store assistance and delivery met your expectations with cheerfulness and efficiency. Take care, Megan at Customer Care
Jacob and Paul delivery perfect from Bensons!…
Jacob and Paul delivered our new divan base and gorgeous new mattress. Incredibly helpful, speedy, courteous and considerate. Very impressed and delighted!
20 de marzo de 2025
Respuesta de Bensons For Beds - Bournemouth
We're happy to hear that the delivery of your new divan base and mattress went so well! We appreciate your positive feedback regarding our team's helpfulness and speed. Take care, Megan at Customer Care
Great in store advice and very happy with new bed
Very helpful staff in store. Lots of choice of beds and mattresses with no hard sell, just good advice. Delivery was very smooth and the bed delivered within the time slot given.
23 de febrero de 2025
Opinión espontánea
Respuesta de Bensons For Beds - Bournemouth
We're happy to hear that our staff were helpful and provided good advice without pressure. It's great the delivery was smooth and on time. Thank you for your review, Megan at Customer Care
Respuesta de Bensons For Beds - Bournemouth
We're glad you enjoyed your experience. It's great to hear that our team was helpful and engaging. Thank you for your positive feedback, Megan at Customer care
Bensons for Beds, expert advice and quality.
Visited Bensons for Beds, Mallard road, Bournemouth for a super comfy mattress we'd tried on holiday. Excellent help and advice from Glenn and we found it! Lovely new divan base on gliders so no more deep ruts in carpets and a month only to await our fab new bed. The team will deliver and assemble everything. Thank you Glenn, for patience and knowledge.
13 de febrero de 2025
Opinión espontánea
Respuesta de Bensons For Beds - Bournemouth
We're happy to hear that you found the perfect mattress and divan base. It's great to know that the advice provided was helpful, and we appreciate your positive feedback regarding the delivery and assembly service. Thank you, Megan at Customer Care
Excellent customer service
Excellent customer service, very helpfull did not feel pressured to buy.
13 de febrero de 2025
Respuesta de Bensons For Beds - Bournemouth
We're happy to hear that you received excellent and helpful customer service without feeling any pressure. We appreciate your positive feedback, Megan at Customer Care
The customer service and knowledge…
The customer service and knowledge about all of their products is superb.
Friendly and helpful staff
11 de febrero de 2025
Respuesta de Bensons For Beds - Bournemouth
We appreciate your positive feedback! We are happy to know that you found our staff friendly and helpful, and that you were impressed with their knowledge. Take care, Megan at Customer Care
Very welcoming when walking in
Very welcoming when walking in, told me what I wanted to hear, & price seemed okay. All done within 30 mins, waiting on delivery 14th Feb (less than 3 weeks from order) - let's hope they keep to this!
2 de febrero de 2025
Respuesta de Bensons For Beds - Bournemouth
We're glad you felt welcomed and that the price met your expectations. We appreciate your positive feedback and hope you love your new bed! Thanks for your order, Megan at Customer Care
Service was informative yet not pushy
9 de enero de 2025
Respuesta de Bensons For Beds - Bournemouth
We appreciate your feedback and are happy that our service was informative without being too pushy for you.
Take care,
Megan at Customer Care
The staff was very helpful on seval…
The staff was very helpful on seval occasions and patient with all my queries giving me option and measurements for different size waldrobe I went for the 6 door waldrobe with lights and it's beautiful
1 de enero de 2025
Respuesta de Bensons For Beds - Bournemouth
We're happy to hear that our staff was helpful and patient while assisting you. It's great you found the perfect wardrobe with lights! Thank you for your positive feedback; we appreciate it! Take care, Megan at Customer Care
A great experience
A great experience from walking into the store , trying out a sofa bed and having one delivered as scheduled 5 days later. The showroom guys were very professional, clearly explained our options and we purchased one there and then. Delivery was prompt, driver gave us a call 30 mins out and politely got the sofabed up into our spare room very efficiently. We purchased beds and bedroom furniture from them a few years ago and they have maintained their standards over the years. Happy customers.
10 de diciembre de 2024
Buying a new bed.
Good to research on line but then discuss your needs with someone in person in store and also to actually see the colours available and also for the headboard. Good to see the actual headboard rather than just on line and again see the colours available. Also to be able to discuss the different mattress options and how to care for them. Altogether a good experience and purchase made.
3 de diciembre de 2024
Very friendly and helpful staff
Very friendly and helpful staff, Leigh was of grate help
20 de noviembre de 2024
The lady in the Bournemouth store was very helpful and gave us plenty of time to choose exactly what we wanted. X
The lady in the Bournemouth store was very help
26 de octubre de 2024
Great customer service
Great customer service all the way from showroom to delivery.
The flip mattress has gone down very well with my son. Such a great idea
19 de septiembre de 2024
Opinión espontánea
Not an easy task
Choosing a bed is not an easy task but the staff at Bensons made it easier by answering all of our questions and giving us time to try countless mattresses countless times.
We eventually found the right bed for us and delivery is soon.
18 de octubre de 2024
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