i did not get to excited as i have has 3 beds from you and the matress on each one ended up faulty and had to be returned ,exchanged / refunded . if it happens to this one i have now ,i will n... Ver más
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Unit 10/11 Imperial Retail Park, Wills Way, BS13 7TJ Bristol, Avon, GB
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i did not get to excited as i have has 3 beds from you and the matress on each one ended up faulty and had to be returned ,exchanged / refunded . if it happens to this one i have now ,i will n... Ver más
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Chloe at benson for beds brislington is fantastic ! Super knowledgeable, completely understood what we needed and wasted no time finding us the perfect bed . Kept us within the budget we needed but wa... Ver más
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Our new king-size divan bed was delivered exactly at the time and date we were given. Two very cheery chaps set up the bed for us and removed all packaging - the whole delivery was done within 3 to 4... Ver más
La empresa ha respondido
Knowledgeable sales man. Quick delivery date. Mattress delivered by two helpful men. Put in upstairs room. Plastic wrapping intact & box left on van. Very pleased with price & quality of tempur mat... Ver más
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Escrito por la empresa
Unit 10/11 Imperial Retail Park, Wills Way, BS13 7TJ, Bristol, Avon, Reino Unido
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Great experience at benson for beds branch in Bristol imperial park! Special thanks to Lewis who’s been absolutely fantastic and super helpful with us sorting out all the beds for our new place! Will definitely be coming back in the future :)

Respuesta de Bensons For Beds - Bristol Imperial
Super helpful! Came in needing a mattress the same day and the guy helped me with my options and was super knowledgable! Thank you!

Respuesta de Bensons For Beds - Bristol Imperial
Some issues regarding the removal of the old bed

Respuesta de Bensons For Beds - Bristol Imperial
Good customer service and great knowledge of the products

Respuesta de Bensons For Beds - Bristol Imperial
Great service from Lewis at imperial park store in Bristol they still had my details from my last purchase nearly 10 years ago which was a great help in choosing our new bed outstanding customer service
They know how to talk and guide customers. I was impressed
Great experience at Bensons for Beds. I knew I wanted a firm mattress, and Lewis gave me the time and space to choose the right one. His professional approach made the process easy, offering helpful advice and ensuring I felt confident in my decision. The entire experience was smooth and stress-free. Excellent service! Highly recommend visiting if you're in need of a new mattress.
I honestly wouldn’t buy a bed anywhere else. There has been several ups & downs due to the odd design of our stairs/house. The first delivery failed due to this but I honestly couldn’t find any criticism of the delivery drivers who tried every possible solution & who were wonderful, considerate & efficient.
Lewis has been such a diligent, hardworking ambassador for the in-store customer service side & has the patience of a saint in trying to resolve this & find a suitable solution. Such exemplary customer service from him & he did everything he could to ensure a pre Christmas delivery. Lewis is such a team player he wouldn’t accept praise without telling me that it was the “unsung heroes” who needed to be included “Anthony (our Senior Supply Planner), and Sharon (our Transport Supervisor from our Tewksbury Distribution centre)”. This is a testament to his excellent attitude and colligate approach. This was such a big purchase to me, I’ve never invested in a good quality bed before due to not being able to afford it. I highly recommend bensons & Lewis should get a MASSIVE Christmas bonus!!
Thanks for everything
The sales person was genuinely helpful - but not pushy or intrusive to our experience of browsing and trying out mattresses.
Sharon at imperial park was excellent. Great service, not at all pushy and even got my previous order up from 8 years ago so I could order the same mattress!
Brilliant service from the Bristol store - the store staff are very friendly and knowledgeable and helped us pick a great mattress that we’re really happy with!
Great experience in store very helpful staff
Very good quality and service was great
Friendly welcome, allowed to browse, did not feel pressured into any purchase.
Professional and knowledgeable staff member at Imperial Park Bristol
We were well looked after and got what we wanted
Customer Service was fantastic. Helpful and friendly, without the hard sell.
Already bought from the company early in the year and was happy with the service and product I received. A company I feel I can trust.
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