Bensons For Beds - Camborne Opiniones 

Helpful showroom and delivery staff

This is the second mattress I have bought from Bensons. I returned as really happy with the quality of the mattress they offer and the quick efficient staff at the shop

Aly made us feel valued as people not just as a business transaction. This was our second purchase, which only came about from our first visit, we are very satisfied with the bed - we sleep like logs every night now. And yes we do recommend people we know to visit your company. The delivery was perfect, the same two gentlemen as before, so you could say we are customers for life.

Really good. We had bought from bensins years ago and loved our mattress. It lasted over 10 years. We were delighted to get abother one allmost identical so really happy.

The staff were brilliant. Very polite acknowledgeable off the products
They understood our requirements

Communication from start to human finish absolutely perfect and friendly

In a word, Jon. (In the pool/camborne shop)
Jon made our experience great
From the minute we walked in we were welcomed and felt at ease.
Jon had great knowledge of all the different types of mattress' and within minutes had narrowed down what we were looking for.
Were a week into our new mattress and thank you Jon!!! I have never slept better.

Great serviice from order to delivery .Very pleasant staff and deliverybpeople

From sales team to excellent delivery team and perfect product would definitely recommend bensons.

Good advice from the saleslady. Good comms regarding delivery, and the delivery guys Paul & Ryan removed the old mattress.

Delivered on time, great service to measure what bed type you needed, all round great experience.

Your delivery drivers Glen & Paul were very friendly and helpful & the curtesy calls were helpful as well!

Bensons for beds are a great company to deal with. The delivery service was top notch. Well informed throughout the process

I knew I needed a new mattress, so I was looking online, and then I decided to go to the store, this was the right decision, at the store I met Jon, who was absolutely fantastic, he knows what he's talking about, explained the options I had and showed me around varying mattresses, there was no sales pressure at all, and he answered all questions I had thoroughly, I was highly satisfied and made a purchase in the same day, thank you so much Jon for your help!

Very happy with my new bed

The delivery arrived promptly in the morning and they built the bed up for me and it's amazingly comfy. From the moment I set foot in the show room in Camborne I felt very taken care of.

Thank you for all your advice and help.

On being worried about full on in your face sales talk as we walked in the door, we were very dubious that this would be a "pushy" experience. As a salesperson loomed towards us smiling...l caught his eye and said do not barrage us with sales jargon !!!!
Jon could not have taken me more seriously !!!
What we thought would be a stressful shop, turned out to be a brilliant experience with Jon, he could not have been more helpfull....we had so much banter and laughter and positive help without being pressured....a total credit to your store Clive and Due

We Was sold a superking ottoman bed with built in tv and told several times the bed would be constructed upon delivery. We rechecked this and was told not to worry, We were told the installers would show us how everything works, how to raise and use the tv that was built in and we then proceeded with the sale. When the bed was delivered the delivery men knew nothing about this and told us to contact the store, we contacted the store and the gentleman who sold us the bed actually answered and admitted this was his mistake and will do what he can to rectify this issue. We were happy with this. A couple of days later the store manager called us and told us even though it was his mistake there was nothing she could do from here and to contact customer services.. We felt very let down at store level and being a store manager myself i would take full responsibility and go above and beyond to sort this issue out, she did remind us he was still in training which we understand but feel this potentially reflects his training and in this scenario i would not be allowing someone without the correct training to oversee a sale of £4449 by themselves..
We are now only days away from moving in to our dream house and at this time if the company cannot find fitters to build the bed or we cannot find someone to do this (bensons will reimburse the costs) we have the prospect of sleeping on a sofa for the foreseeable future. I hope a quick resolution can be found and hope this is not a common occurrence and would like to reiterate the gentleman who made the sale was very polite friendly and professional though out our experience and wish him all the best with his Bensons career.

Arrived within timeframe drivers were quick and efficient and friendly

Salesperson was extremely knowledgeable and helpful delivery. People were brilliant. No mess asked where they can take their shoes off really good service.