The customer service was outstanding. They sorted everything about my order and requirements pleasantly politely and efficiently. The Carlisle team were excellent! Thanks so much !
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Consulta las opiniones de los clientes
Good knowledge in store, Carlisle shop is good to go to if you need advice. Website was nice and easy to use, only negative is the finance for it doesn't allow you to leave a deposit online which was... Ver más
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Staff were very knowledgeable about their beds which was helpful. Once mattress was chosen was advised of different payment methods. Delivery was to a time slot and was reminded by text of date & ti... Ver más
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Great service especially when we had to cancel the delivery last minute and again until my mum was able to get into her new property. When they arrived they delivered the bed in great time with no pro... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Bensons For Beds - Carlisle
Escrito por la empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Información de contacto
Unit 2 Crown Street, CA2 5AB, Carlisle, Cumbria, Reino Unido
- 1228402463
4,8
Excelente
303 opiniones
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Excellent
Excellent, friendly service. He understood what we wanted, pointed out the relevant mattresses and explained the cost and delivery information.
13 de enero de 2024
Fabulous
Fabulous, no pressure sales.
Great prices, with other well known companies not being able to come close on pricing or quality for a top of the range TV bed. Super fast delivery and really helpful staff. Can't wait for our bed to arrive!
14 de enero de 2024
The guy who dealt with us
The guy who dealt with us : Karl, was very friendly, none pushy, but very helpful
15 de enero de 2024
Staff very helpful and polite
11 de enero de 2024
Friendly, knowledgable team
The team were friendly, not too overbearing or pushy and very knowledgable. The sale of the bed was very smooth.
7 de enero de 2024
Very helpful salesman
Very helpful salesman. Showed us what we wanted and helped us decide.
7 de enero de 2024
Knowledgeable and friendly service
Knowledgeable and friendly service. The process of buying the perfect bed was made very easy by Karl, the gentleman who served us. Would highly recommend.
7 de enero de 2024
The manager was most helpful
The manager, Karl, was most helpful in guiding our choices including use of an electronic mattress with variable hardness and pressure readings. Having made our choice we later decided that we needed a lower headboard. No problem and all sorted and still able to meet the original delivery date.
3 de enero de 2024
Very helpful
Very helpful, polite and friendly and able to answer all our questions.
5 de enero de 2024
Informed and helpful people
Great support in the Carlisle branch, unlike other bed shops where you’re offered little information. Karl was great. Definitely would recommend to others.
3 de enero de 2024
Great service!
Karl was friendly, listened to what was important to our needs and provided us with the relevant and important information to make an informed choice. Great service and highly recommend Bensons.
28 de diciembre de 2023
No trouble at all!
From the moment we stepped foot through 'Bensons for Beds' shop door. . . to the aftercare messages, this experience has been a positive one. Nothing was too much trouble & communication skills have been amazing. Both the staff member on the shop floor & the delivery team, have been friendly, attentive & knowledgeable.
Would definitely use this company & service again.
Highly recommended.
25 de octubre de 2023
A totally unsatisfactory 1 hour conversation with Didcot branch manager Walker
A totally unsatisfactory 1 hour discussion with Didcot branch manager Walker and sales person Sofiaresukting in a cancellation of our order for a new mattress.
16 de diciembre de 2023
Perfect assistant
The assistant who helped me was very good, patient and assisted me by explaining everything about the different types of mattresses. He didn't push me into going to most expensive one or the cheapest. Left the comfort test for me to carry out.
29 de noviembre de 2023
Great salesman was very helpful with…
Great salesman was very helpful with everything
22 de noviembre de 2023
The sales rep was very patient and…
The sales rep was very patient and understanding. He gave us time and space to make our choice
19 de noviembre de 2023
very helpful & informative
informative, very helpful & most of all not pushy.
Would definitely return
8 de noviembre de 2023
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